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[THE FACE SHOP]★The Face Shop★Mask Pack Series!! inisfree the face shop etude house

Seller Information Follow Shop
Pretty Shop 915 items Qplay

Question

Seller Satisfaction
  • Item Assortment
    100%
  • Price
    100%
  • Delivery
    100%
  • Q&A Service
    100%

Manufacturer/Place of origin THE FACE SHOP / KOREA Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction
This chart shows buyer's satisfaction level.
  • Product
     
  • Price
     
  • Delivery
     
  • Service
     
Premium Review(4)
Customer Review (28)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
3522706 seller is very responsible and i've been buying a day******* 2012-08-02 Highly Recommend
3373507 Quick Delivery! woo******* 2012-07-16 Highly Recommend
3345850 Wrong item, wrong brand nev******* 2012-07-12 Neutral
3327211 item received wrapped up nicely lee******* 2012-07-10 Recommend
3327181 likes the samples given lee******* 2012-07-10 Recommend
3322058 good quality good delivery pat******* 2012-07-10 Highly Recommend
3294737 Item received in good condition and bubbled wrappe jun******* 2012-07-06 Recommend
3276752 Item is well received! Seller very generous and ga mil******* 2012-07-04 Recommend
3255671 The mask one piece is abt $3 and have a sample gif zor******* 2012-07-01 Highly Recommend
3253282 Disappointing!! Bought under group buy which shd b yog******* 2012-07-01 Not Recommend

Seller Information

Pretty Shop

  • Email : dnltkwkd@hotmail.com
  • Address : Seoul, Korea South Korea
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(60)
No. Question & Answer Member Date Status
6835057 Mask NOT RECEIVED nev******* 2013-02-16 Answered
  HEY! I ordered my 7 innisfree mask and it HAS NOT ARRIVE!!!!!!!!! It has been months and you did not reply my message. I want to know when can i get the mask by? If it is not possible, I would want a refund!
 

[Re] Mask NOT RECEIVED

hi

i'm sorry for late reply

pls give me the order no.

thank you

6639996 Mask nev******* 2013-01-30 Answered
  Hello. It has been 1 month and i haven't gotten my 7 promangranate innsfree. I wonder when will it be delievered?
 

[Re] Mask
hi
i'm sorry for late reply
pls give me the order no.
thank you

 

[Re] Mask
81332543. Actually, the wrong item has been sent and you promise to sent the mask if i buy something using a registered mail, which i did, but the 7 innisfree mask did not come

5863238 Mask nev******* 2012-12-25 Answered
  Hello, I was wondering if my 7 promangranate innsfree will be shipped to me as you promised, since I have opted for registered mail and paid $3.50 extra for it. In addition, i did attach a memo as you request while i sent in the order.

I just ordered ★Missha★Christmas Special Sale~!! Hand Cream MISSHA LOVE SECRET
Thank you
 

[Re] Mask
.
hi
i'm sorry for the inconvenience
i'll send 7 promangranate innsfree on Thursday
pls wait a little more
thank you

4189307 20 etude pearl mask [order no: 26416863] peg******* 2012-09-12 Answered
  how many times do i need to ask you the very same questions again? you always said "please wait or will refund..."

it's almost 3 month and i haven't received my item yet! or refund?????

please be a responsible seller... i'm quite tired to nagging you for the item that I've paid almost THREE MONTHS AGO
 

[Re] 20 etude pearl mask [order no: 26416863]
hi
i did refund to you
you'll receive the money in 3~4days.
pls check
thank you

3984649 did not receive item rel******* 2012-08-27 Answered
  Dear seller. Its has been over 2 months and i've yet to receive my masks. (7 plus 2 series pack). Can you pls check and revert? Thanks.
 

[Re] did not receive item
hi
but i did sent it
please wait ill check my papers
thanks

3922783 20 Etude Pearl Mask peg******* 2012-08-20 Answered
  Hi, where's exactly my 20 Etude Pearl Mask????!!!

I've ordered since 24 June... It's almost 2 months!!!

You said you will refund my money? When's exactly you will refund me? you said that last month!

I had bought items from you few times, but this mask order really makes me crazy, i really don't have time to ask you again... PLEASE REFUND MY MONEY!!!
 

[Re] 20 Etude Pearl Mask
hi
yes i know
please
wait
thanks
sorry

3921585 no received item yet sbb******* 2012-08-20 Answered
  group buy mask haven received yet
 

[Re] no received item yet
hi
please wait a little more
thanks

3799856 refund zil******* 2012-08-08 Answered
  Hai there, I'm thinking of not ordering any item, not willing to wait, pls refund me this item. Tks
 

[Re] refund
hi
ok thanks
pls

 

[Re] refund
Hai, why i still dnt get my money refund? After all I dnt get the item.

 

[Re] refund
hi
yes i did a rfeund
please check again
thanks

 

[Re] refund
Hav already waited and I still didn't get the refund as u said...???

 

[Re] refund
hi
i did a refund
pls check again
thaks