| NOTICE |
Customer Service Hotline: 6100 6835 . (Daily: 10am - 10pm) |
Seller |
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See all notices |
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Please call us at 6100 6835 to get fast response to your questions/issues/exchange request etc.
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| NOTICE |
Combine Shipping |
Seller |
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See all notices |
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To combine shipping on all of your items, kindly ensure the items are in the same Cart.
All items within the same cart will be sent together. |
| NOTICE |
Shipping Policy - Registered Mail |
Seller |
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Tracking information will be available 2 days after the items is marked as shipped in Qoo10. Should customers need the information, please call us at 6100 6835 |
| 7153055 |
when will the stock be available? |
s0t******* |
2013-03-11 |
Answered |
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I'm interested in the hangers...when will the stock be available? |
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[Re] when will the stock be available?
it is available now=)
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| 6992141 |
Wonder hanger |
vgp******* |
2013-02-28 |
Answered |
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Hi, $5.90 is for how many wonder hanger? |
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[Re] Wonder hanger
Dear customer there 8 pieces in one pack |
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| 6873833 |
Item not received |
kel******* |
2013-02-19 |
Answered |
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Hi, I have not received my item nor click confirm delivery. Status is shown as delivered. Please confirm.
thank you |
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[Re] Item not received
Dear customer due to china new year there is some delay . Please kindly wait until end of next week |
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| 6677554 |
Status: On request |
ger******* |
2013-02-02 |
Answered |
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Hi, I've ordered the wonder hanger from you on the 30 Jan 2013 and have yet to receive a confirmation. Status shown as 'On Request'. Please kindly advise if stocks are available and how long would it take for me to receive it. Thank You. |
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[Re] Status: On request
dear customer
sorry for the delay. the item is ondelievery
please kindly wait for singpost to delievery |
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| 6622529 |
Shipping |
ale******* |
2013-01-29 |
Answered |
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Hi,When can I receive? |
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[Re] Shipping
dear customer
please kindly wait until end of next week cause singpost a lot of delay |
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| 6308043 |
have you shipped out my order- 30465127 |
evi******* |
2013-01-10 |
Answered |
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Hi
my order no: 30465127, placed on 2 Jan, have you shipped it out yet?
pls reply. thanks. |
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[Re] have you shipped out my order- 30465127
dear customer
we have post out all the items
today
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| 4181599 |
order no. 27683686 |
sha******* |
2012-09-12 |
Answered |
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hi ordered on the 31/08 and have not received it yet.qoo10 has updated the status to delivered. kindly advise before i submit for non-delivery items. |
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[Re] order no. 27683686
Dear Customer,
Your order was made on the 31 Aug. We have shipped out the merchandise on the 1 Sep.
As you have opted for normal mail, we have no way of tracing it for you.
Kindly note, Singpost has changed their official SLA for normal mail to be 3-5 working days (http://www.singpost.com/send-documentparcel.html) .
Having said that, we also have some customers that actually received the package after 2-3 weeks.
Please kindly wait patiently for your item to reach you.
If the item still did not reach you 3 weeks after the shipped date, you can raise a non receipt claim or contact us again. |
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| 3992928 |
80047739 ( Opt & paid for Registered but delivered by Normal) |
fyf******* |
2012-08-27 |
Answered |
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Hi Seller,
I have chosen n PAID for Registered mail but it seems that my items are in process of being delivered by Singpost normal mail?
Please advice. Thanks. |
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[Re] 80047739 ( Opt & paid for Registered but delivered by Normal)
Dear Customer,
Please do not worry. We have upgraded your package to courier service by Wheelsxpress.
There is no tracking number but our courier service guy will come and pick up the package tomorrow and will deliver to you within 2 days (latest by Thur). |
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