| 4091474 |
shipment of item |
ang******* |
2012-09-04 |
Answered |
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hi when will be the estimated delivery?hope to hear from u soon. thanx :) |
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[Re] shipment of item
Dear Customer, Thanks for your order. Your item will send out 7~9 September. Thank you. |
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| 3941073 |
ORDER# 26563219 |
lee******* |
2012-08-22 |
Answered |
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Hi my order# 26563219, one dress JAPA009, the collar is uneven, one side is 5.4cm and the other side is 4.9cm. (Picture attached). I need to do an exchange. Please assist on this ASAP. |
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[Re] ORDER# 26563219
Dear Customer, I'm sorry for your inconvenience. This order has been cancelled. You will be received refund. Thank you. |
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| 3929460 |
items not received. |
sha******* |
2012-08-21 |
Answered |
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i hav ordered the dress two months ago and its still not here. |
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[Re] items not received.
Dear Customer, Thanks for your order. Your item has been failed to delivery by Singpost. It's returning to me. When I received your parcel, I will resend to you. Thank you.
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[Re] items not received.
Hi, so can i check when will i be able to get my item? if it takes really long, i think i'll forgo the dress and get a refund instead. as i hav been waiting for so long. |
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[Re] items not received.
Dear Customer, Okay, I will cancel your order. You will be received refund. Thank you. |
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| 3879854 |
Item not recieved |
jia******* |
2012-08-16 |
Answered |
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Hi, has my item been sent out? I clicked the link to track my parcel but it didnt work. May I know the name of the courier? So I can track with the tracking no |
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[Re] Item not recieved
Dear Customer, Thanks for your order. Your item has been sent on 4 August via international mail. Normally, it takes about 15 working days. Please, wait a few days. When the item has been reached in Singapore, you can track your parcel. Thank you. |
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| 3872824 |
Order 27229302 status |
cra******* |
2012-08-15 |
Answered |
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Pls advise the tracking status of my item as the track&trace link is useless. I ordered on 6th Aug but the shipping date shows 13th Aug??? |
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[Re] Order 27229302 status
Dear Customer, Thanks for your order. Your item has been sent on 13 August via international registered mail. Normally, it takes about 15 working days. When the parcel reached in Singapore, you can track the your parcel. Please, wait a few days. Thank you. |
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| 3862550 |
shipping |
gin******* |
2012-08-14 |
Answered |
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items sent on 1 august. when can i receive it? |
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[Re] shipping
Dear Customer, I'm sorry for late delivery. Normally, it takes about 15 working days after shipment. But, I don't know why too late. Please, wait a few days. Thank you. |
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[Re] shipping
can you help me check where is it now? because I am leaving Singapore |
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[Re] shipping
Dear Customer, Your item has been reached in Singapore on 22 August. Please refer below: http://www.singpost.com/index.php?option=com_tablink&controller=tracking&task=trackdetail&layout=show_detail&tmpl=component&ranumber=RA253676442CN You can receive your item soon via Singpost. Thank you. |
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| 3859790 |
Unavailable Tracking Number |
pei******* |
2012-08-14 |
Answered |
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Hello,
The tracking number u gave is not available. Able to check for me?
Order no. 27208675 and 27208676
Thanks n Regards |
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[Re] Unavailable Tracking Number
Dear Customer, Thanks for your orders. Your item has been sent on 9 August via international registerd mail. It takes about 15 working days. Please, wait a few days. Thank you. |
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[Re] Unavailable Tracking Number
Hello seller.
I used ur tracking number to collect my parcel, but the name and the address of the parcel is not meant for me.
Could u please recheck my tracking number again.
Thanks |
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[Re] Unavailable Tracking Number
Dear Customer, Please, refer below and contact post office in Singapore. http://www.singpost.com/index.php?option=com_tablink&controller=tracking&task=trackdetail&layout=show_detail&tmpl=component&ranumber=RA253677876CN Thank you. |
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| 3852778 |
Asos butterfly dress |
ble******* |
2012-08-14 |
Answered |
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Hi, do you have the dress featured in your list of pictures (3rd row 2nd pic on the left)? Thks. |
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[Re] Asos butterfly dress
Dear Customer, Thanks for your interest on our products. Please, tell me item number. (ex. JAPA001) Thank you. |
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[Re] Asos butterfly dress
It's nt in your list. I saw the collection of pictures at the beginning of your page n found that butterfly dress. |
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[Re] Asos butterfly dress
Dear Customer, If you not in the list, it is out of stock. Thank you and enjoy your shopping. |
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