| 7763142 |
Memory stuck |
toh******* |
2013-04-23 |
Answered |
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Hi I tried to insert my memory card as it went into another place as not the slot and I can't manage to take out any help to take the memory card out? |
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[Re] Memory stuck
Please try to pick it up with a nipper carefully. Thanks. |
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| 7210322 |
Record time 15 mins for BOTH! |
pam******* |
2013-03-15 |
Answered |
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Should not be the SD card!! I have tried it on the 'Spy Pen'.. After not success in the keychain, i try on the pen again.. It still works.. |
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[Re] Record time 15 mins for BOTH!
In view of our past experience, some SD card shows 8 GB memory on the unit but the actual capacity was 1 GB only. Thanks. |
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| 7210321 |
Record time 15 mins for BOTH! |
pam******* |
2013-03-15 |
Answered |
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Should not be the SD card!! I have tried it on the 'Spy Pen'.. After not success in the keychain, i try on the pen again.. It still works.. |
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[Re] Record time 15 mins for BOTH!
In view of our past experience, some SD card shows 8 GB memory on the unit but the actual capacity was 1 GB only. Thanks. |
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[Re] Record time 15 mins for BOTH!
I'm using the pen camcorder up to 2GB before. The same card, I empty the card before insert to car key camcorder. I make sure its not the card fault before feedback because the card is not from you.
It's ok if there is no intention of exchange from your side. A 'good' experience is good! |
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[Re] Record time 15 mins for BOTH!
Thanking you in advance for your kind understanding. |
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| 7166976 |
Record time only 15 Mins for "BOTH" |
pam******* |
2013-03-12 |
Answered |
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Hi,
I bought 2 at a time, 'BOTH' record time only takes 15mins ~ 20mins. I am sure my SD card have 8G memory. I thought at least i have another one, but disappointed. Please suggest what can i do with the BOTH 15mins recorder? |
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[Re] Record time only 15 Mins for "BOTH"
It seems that your SD card is not normal. Please try to record with a new SD card again. You can record 1.5-2 hours with 8 GB SD card. Thanks. |
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| 5196872 |
Wrong item delivered |
azl******* |
2012-11-13 |
Answered |
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Pls refer to order 29186823 / 80897082 I ordered the cam but you sent me the external batt pack for iphone and ipad instead. Pls advise. |
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[Re] Wrong item delivered
We are very sorry for the trouble caused. Please send back the goods to the following address by Singpost registered mail. GTREND LTD. 364-6 DANGJEONG-DONG, GUNPO CITY, KYONGGI-DO, KOREA ZIP : 435-832 TEL : 82-70-8231 6021/6022 Please indicate the order no on the parcel for our reference and let us know tracking no once you send back the goods to us. We will send a car key camera to you soon once we receive a returned goods from you. Also, we will refund the postage to your account through Qoo10 separately. Thanks!
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| 5097478 |
Wavier of shipping |
pen******* |
2012-11-07 |
Answered |
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I need the camera quite urgently. could you do me a favour. I would purchase another camera from you. this time round. waive the postage fee for me. For the portable battery charger, i will try to sell it off myself. In this case it saves the trouble for both of us. |
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[Re] Wavier of shipping
We don't understand your saying. Please be kind enough to let us know your requirement for our clear understanding again. Thanks! |
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| 5088727 |
Wrong item delivered. |
pen******* |
2012-11-06 |
Answered |
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Hey there, i just received the package from you. But to my horror, its a power bank for iPad/iphone. which is not what i ordered. Could you please send the right item to me . I would return the power bank to you. its sealed. |
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[Re] Wrong item delivered.
We are sorry for the trouble caused. Please send back the goods to the following address by Singpost registered mail. GTREND LTD. 364-6 DANGJEONG-DONG, GUNPO CITY, KYONGGI-DO, KOREA ZIP : 435-832 TEL : 82-70-8231 6021/6022 Please indicate the order no on the parcel for our reference and let us know tracking no once you send back the goods to us. We will send a correct one to you soon once we receive a returned goods from you. Also, we will refund the postage to your account through Qoo10 separately. Thanks! |
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| 3841923 |
How to use |
tan******* |
2012-08-13 |
Answered |
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Hi, i just received the package. I am now charging it. However, the computer did not detect any device. Do i need to charge it for a few hours? or On the device? |
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[Re] How to use
1.Please insert micro SD card into card slot first. After that, please connect it to PC with USB cable. 2.If you connect to PC with USB cable first and then insert micro SD card into card slot, PC often does not detect the memory. 3.Please charge it for 2 hours. Thanks! |
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