| 3708627 |
Deliverery |
col******* |
2012-07-30 |
Answered |
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Has my order been shipped? Can i have the tracking number? Thanks |
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[Re] Deliverery
Hi Melissa,
Thank you for shopping with Groupcery.com.sg
As I mentioned over the phone, we will arrange delivery tomorrow afternoon to your office address.
Appreciate your understanding.
Thanks and have a nice day, Rachel |
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| 3681797 |
SAPPORO BEER |
iwd******* |
2012-07-26 |
Answered |
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May i know when the beer have stock again ??? |
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[Re] SAPPORO BEER
Hi Irene,
Thank you for contacting Groupcery.com.sg
Sapporo Draft beer is out of stock and we may bring in Sapporo Premium beer instead.
Please like our facebook pgae www.facebook.com/Groupcery for coming promotion.
If you have concern, please feel free to contact us at contact@groupcery.com.sg
Thanks and regards, Rachel |
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| 3669510 |
Delivery |
col******* |
2012-07-25 |
Answered |
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Hi, Does my delivery still stands at my requested date and time? Pls advice. Thankyou for your kind help |
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[Re] Delivery
Hi Melissa,
Thank you for shopping with Groupcery.com.sg
We will arrange delivery as your request (on 30th Jul), if any changes I will update you.
Thanks and regards, Rachel |
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| 3660851 |
Payment |
col******* |
2012-07-24 |
Answered |
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Hi, Pls review my order once payment has been received on your side as i have used ibanking to pay for this shipment. It says payment takes up to 2-3 business days to verify. Would like to know if the requested date of delivery still stands since now the payment would be delayed at ur side. Pls advice. Thank you. |
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[Re] Payment
Hi Melissa,
Thank you for shopping with Groupcery.com.sg
Unfortunately we (as a seller in Qoo10) are only able to track your order after Qoo10 receive the payment. You may check with Qoo10 regards processing on your payment. FYI I’ve added URL for Payment methods Help Guide, please have a look. http://www.qoo10.sg/gmkt.inc/CS/NHelpTopicList.aspx?kind=BU&viewno=5758#
Thanks and regards, Rachel
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[Re] Payment
Noted. Pls review my order for the delivery date once payment has been verified at ur side. Thank you for your kind attention. |
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[Re] Payment
Hi Melissa,
Thank you for shopping with Groupcery.com.sg
We will arrange delivery as your request (on 30th Jul), if any changes I will update you.
Thanks and regards, Rachel |
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| 3640915 |
Promo? |
vt0******* |
2012-07-22 |
Answered |
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Will there be promo again? Do you have expiry further than feb nx yr? |
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[Re] Promo?
Hi Tee,
Thank you for contacting Groupcery.com.sg
Expiry date of current stock is Feb 2013 and it is latest stock we receive from supplier.
You may like our facebook page for more information and upcoming promotion.
If you have concern, please feel free to contact us at contact@groupcery.com.sg
Thanks and regards, Rachel
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| 3635766 |
My order 26818006 |
ris******* |
2012-07-21 |
Answered |
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When do u want to delivery, i leaving on sunday. if not i cancel it.
My last few order delivery within 2 day this time too long |
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[Re] My order 26818006
Hi Ris,
Apologies for inconvenience caused.
Your item was sent out on 17th July via D'Liteful Services SG, I will check with the logistic company and update you asap.
Regards, Rachel |
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[Re] My order 26818006
Call me 2 day later, did not fullfill my highlighter note,i reminder him i only be in the morning, dont u have my note, but u did not bother to highlight to them, till now no body deliver. this is my 4th order. u r not interested in my buiness, pls inform me now and i will not order anymore. thank u very much |
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[Re] My order 26818006
Hi Ris
We sincerely apologise for this unfortunate event, this is a new delivery company that we have recently engaged but then again there is no excuse from our side. We do treasure every single customer who order from us, and to show sincerity in resolving the issue, we will give you a discount $5 off from this purchase from our side. Kindly email us at contact@groupcery.com.sg your bank account so that we can transfer to you. Meanwhile,we will ensure you will get your order by today.
Once again, we wish to thank you for your continual support for Groupcery. Do call me if you have any further feedback.
Rgds Alex 98009278 |
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| 3635273 |
About delivery. |
col******* |
2012-07-21 |
Answered |
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Would like to order but there wont be anyone home during the week days. If i order today, can i schedule my delivery to be delivered on 28th July, saturday before 1pm? Pls advice. Thank you for ur kind help. |
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[Re] About delivery.
Hi Melissa,
Thank you for contacting Groupcery.com.sg
Please leave your desired shipping date and time during place order, we will arrange delivery as your request.
Hope you enjoy shopping with us.
Thanks and have a nice weekend, Rachel |
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| 3558648 |
Order Summary (Date : Jul 09, 2012 / Cart no. : 79603655) |
leg******* |
2012-07-13 |
Answered |
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Hi, I have not received my items after 4 days. The previous time I placed an order I received my items the next day itself. The order summary stated that it is on delivery. |
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[Re] Order Summary (Date : Jul 09, 2012 / Cart no. : 79603655)
Hi Senna,
Thank you for shopping with Groupcery.com.sg
Your item is sent out for delivery, you will be able to receive it by this evening.
Delivery person will call you to arrange delivery time.
If you have concern, please feel free to contact us at contact@groupcery.com.sg
Thanks and have a nice weekend, Rachel |
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