| 8225202 |
Item not receive |
Ste******* |
2013-05-17 |
Answered |
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Already 2 weeks , and I've not receive the item. May I know what's going on? |
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[Re] Item not receive
dear buyer, sorry for the trouble to you, your tracking number is RB127649707CN we have send to you on May 3 by free registered mail , usually it will take 15-30 days to arrive to your country, here is the link for you check http://www.17track.net/cn/result/post.shtml?nums=RB127958796CN and maybe will have some delay in the post , hope you can understanding , wait some more days, it will arrive soon. have a nice day ! Olivia
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| 8202126 |
item not received |
des******* |
2013-05-15 |
Answered |
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Hi, have not received my item. please check whether it is send. |
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[Re] item not received
dear buyer, sorry for the trouble to you, your tracking number is RA427940524CN we have send to you on May 5 by free registered mail , usually it will take 15-30 days to arrive to your country, here is the link for you check http://www.17track.net/cn/result/post.shtml?nums=RB127958796CN and maybe will have some delay in the post , hope you can understanding , wait some more days, it will arrive soon. have a nice day ! Olivia
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| 7293837 |
Item not received yet |
fra******* |
2013-03-20 |
Answered |
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Hi, I have not receive the item yet though it was indicated that item was shipped out on 4 Mar. May I know how long will the delivery usually take? Thanks. |
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[Re] Item not received yet
dear buyer, sorry for the trouble to you, your tracking number is RB127992024CN we have send to you on Mar 6 by free registered mail , usually it will take 15-30 days to arrive to your country, here is the link for you check http://www.sao.cn/en/index/home.jsp http://www.singpost.com/index.php and maybe will have some delay in the post , hope you can understanding , wait some more days, it will arrive soon. have a nice day ! olivia
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| 7157592 |
Order 31533813 |
Sea******* |
2013-03-11 |
Answered |
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Hi, I have made the purchase on 24 Feb but has yet to receive the item. Please help to check and advise. |
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[Re] Order 31533813
dear buyer, sorry for the trouble to you, your tracking number is RB306656022CN we have send to you on Feb 26 by free registered mail , usually it will take 15-30 days to arrive to your country, here is the link for you check http://www.sao.cn/en/index/home.jsp http://www.singpost.com/index.php and maybe will have some delay in the post , hope you can understanding , wait some more days, it will arrive soon. have a nice day ! olivia
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| 6546050 |
Sealer |
sun******* |
2013-01-24 |
Answered |
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The sealer is not working and it has a burn mark on it. |
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[Re] Sealer
dear byer, sorry for the trouble to you, could you take us some pictures or video, then will check it for you soon. have a nice day ! olivia |
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[Re] Sealer
here is a pic of the burn mark |
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[Re] Sealer
dear buyer, sorry for the trouble to you, could you accept it this time, as it canbe worked, we can give you a discount next time. have a nice day ! olivia |
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[Re] Sealer
But its not working... it cant seal the bag only left some marking on the bag... |
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[Re] Sealer
dear friend sorry for that. if it is the case, we can refund you or resend a new one to you, which one do you prefer?
Icey |
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[Re] Sealer
i still have one more order on its way now... when i got and check then i update you. |
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[Re] Sealer
Hi sorry for the trouble,usually the delivery takes 15-30 days,plz wait patiently.thks
Best regards Bruce |
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[Re] Sealer
for the 2nd one is working but after a few use, the wire broke and the side melts... |
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[Re] Sealer
dear buyer, sorry for the trouble to you, if this case, we are willing to refund to you or resend to you a new one, which one do you like prefer? have a nice day ! olivia |
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[Re] Sealer
please refund me for both of it. Thanks |
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[Re] Sealer
dear buyer, ok, pls tell us the two order numbers. will refund to you then. have a nice day ! olivia |
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[Re] Sealer
81669635, 81672505 |
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[Re] Sealer
dear buyer, ok, pls tell us your paypal account , will refund to you though that , as gmarket can do the full refund only. have a nice day ! olivia |
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[Re] Sealer
oudesun89@hotmail.com |
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[Re] Sealer
dear buyer, ok, will refund to you in 3 working days, pls wait. have a nice day ! olivia |
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[Re] Sealer
hi, pls check. u have to refund me 2 times as i buy 2 of it... pls check our past MSG. |
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[Re] Sealer
dear buyer, cart number 81669635 has been refund to your gmarket account already and cart number 81672505 has been refund to your paypal account already, here is the Transation ID 27271446YB515420A pls check. have a nice day ! olivia |
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| 4583841 |
Refund |
cat******* |
2012-10-03 |
Answered |
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Hi, we inserted the batteries and tried turning it on. The sealer does not even seal the plastic. There's marks on the plastic but it's not sealed at all. It's not working at all. I want a refund back for this. |
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[Re] Refund
dear buyer, sorry for the trouble to you , could you try it some more time, if it still not woking, you can contact us at any time. have a nice day ! olivia |
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[Re] Refund
I have tried it a lot of time already and it still doesnt work. I want a refund thanks. |
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[Re] Refund
Dear buyer, Sorry for the trouble to you, could you tell the order number to us? then we will refund to you. wait for your reply! Have a nice day! Olivia
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[Re] Refund
My cart number is 80119434. Thanks |
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[Re] Refund
Dear buyer, Sorry for the trouble to you, we will refund to your gmarket account in 3 working days, hope you will receive it soon. Have a nice day ! Olivia
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| 4284861 |
Returned to overseas (Country code: CN) |
kok******* |
2012-09-21 |
Answered |
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Hi may i know where is my things?The tracking no;RB043760953CN i check a Status Description show on 20 Sept returned to overseas (country code:CN)cart no:80154952 Order on 04 Sept pls reply me asap |
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[Re] Returned to overseas (Country code: CN)
Dear friend Really sorry for the trouble to you, we have checked it out that you parcel has been delivered to you on Sep 18,but unclaimed.then it was returned, Now we can refund you or resend you a new one.which do you prefer?if you want us to resend you a new one ,pls send your address(including the tel. No) to us ,we need to confirm it again.pls tell us.and pls cancel the claim,thank you very much. waiting for your reply. Olivia
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[Re] Returned to overseas (Country code: CN)
Hi please resend for me i have leave my handphone no but no have anybody call me.This my address Blk 69 #01-3049 Geylang Bahru S(330069) please check.Waiting your reply |
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[Re] Returned to overseas (Country code: CN)
Dear friend Thank you for your understanding.we will resend you a new one and make the delivery in three days , pls wait for a few days. If there any questions,pls contact us. may you have a nice day. Olivia
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[Re] Returned to overseas (Country code: CN)
If can give me a date for delivery can?Around how many days |
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[Re] Returned to overseas (Country code: CN)
dear buyer, we have resend the item to you on Sep 23, and usually it will take 10-20 days to arrive to your country, hope you can wait some more days, it will arrive soon. have a nice day ! olivia |
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| 4137530 |
refund |
rat******* |
2012-09-08 |
Answered |
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After waiting for many days, finally receive the item. Was disappointed, the sealer was not able to seal the plastic, it only burn the plastic. i want to return the item. |
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[Re] refund
dear buyer, sorry for the trouble to you,does the item work? if the item can not work, can you take a pcture to us ? then we will make a decision.wait for your reply! have a nice day ! olivia |
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[Re] refund
Yes, the sealer not able to seal plastic. I've took the photo but not able to upload. |
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[Re] refund
dear buyer, do not worry , maybe you can try it again, it cab be upload. have a nice day ! olivia |
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[Re] refund
manage to upload the photo |
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[Re] refund
Dear friend Really sorry for the trouble to you, it must be damaged on the way .and hope you can understand ,anyway, we can resend you a new one or give you a refund ,which do you prefer ? Please tell us and we will give you a satisfactory answer. if there are any questions , Please contact us. may you have a nice day. Olivia
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[Re] refund
Yes. I prefer a refund. Thanks. |
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[Re] refund
Dear friend Really sorry for the trouble to you, we will refund to your gmarket account ASAP and pls wait a few days. thanks for shopping and if there any questions,pls contact us. may you have a nice day. Olivia
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[Re] refund
I have not receive the refund. Please check. |
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[Re] refund
dear friend sorry for your trouble. we have refunded. please check. have a nice day. Icey |
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