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[THE FACE SHOP][The Face Shop] LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER Black Cat/Choco Latte/Indigo Blue/Dis

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iKoreaStore 189 items Qplay

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Manufacturer/Place of origin THE FACE SHOP / South Korea Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.
Item Description [The Face Shop] LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER Black Cat/Choco Latte/Indigo Blue/Disco Purple/Sky Fever/Celebrity/Peach Shower/Moon Silver
Pay on delivery Available

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Premium Review(27)
Customer Review (159)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6292930 Item came after around 1 week. Seller wrapped it w blu******* 2013-05-22 Recommend
5373596 received in good condition yum******* 2013-01-28 Recommend
5290164 Received in gd condition. Price is cheap but yet t iam******* 2013-01-18 Highly Recommend
5269684 arrived in good condition with free samples duc******* 2013-01-16 Highly Recommend
5247601 Fast delivery from Korea and******* 2013-01-14 Highly Recommend
5247592 Fast delivery from Korea and******* 2013-01-14 Highly Recommend
5247587 Fast delivery from Korea and******* 2013-01-14 Highly Recommend
5247575 Fast delivery from Korea and******* 2013-01-14 Highly Recommend
5239340 received in a good packing with one free gift. m3l******* 2013-01-13 Highly Recommend
5192413 Ordered on 22 Dec, received on 9 Jan 2013. This is soh******* 2013-01-09 Neutral

Seller Information

iKoreaStore

  • Phone number : +81-70-7788-0709
  • Email : ikoreasales@gmail.com
  • Address : Maegok-dong, Buk-gu, Ulsan #202,2F,Hyundai Park Bidg,422-2
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(17)
No. Question & Answer Member Date Status
6719351 HOW TO soh******* 2013-02-05 Answered
  Dear Seller

I had seen a lot of queries regarding how to continue using the item. I think you do not understand their question. The link you gave does not provide an answer.

I had the same problem with the other users. I used the gel eyeliner for a few days and it became blunt, how do I push the eyeliner further more to continue using it? I tried twisting and turning the top but it does not move.

If we can only use the item only for a few days, I think this item is not worth buying at all.

Please advise. I had already bought 2 pieces so far and now cannot be used after a few days.

Thank you.
 

[Re] HOW TO
Dear Sir,
I'm sorry about that.
We are not offline shop.
We only sell it via internet.
Therefore, I'm sorry. We have no idea.
But, We'll check on it.
Thanks for your patience.

 

[Re] HOW TO
I am very disappointed with your reply. As a seller for a product, you do not even know your product. I will not order again.

 

[Re] HOW TO
I'm sorry about that.
Please understand us.

5432969 wrong order nig******* 2012-11-27 Answered
  hi, i have ordered 01 Black Cat, but i received 06 Celebrity instead. can i do a swap?
order: 28940365
thanks.
 

[Re] wrong order
Dear Sir,
I am so sorry for that.(T^T)
What shall we do?
Waiting for your reply.
Thank you.

5431959 06. Celebrity joe******* 2012-11-27 Answered
  Hi seller,

Pls advise how to carry on use as i have finished the tip, or it is just that much only? Pls advise asap
Thanks
 

[Re] 06. Celebrity
Dear sir.
Are you wondering to buy refill liner-tip?
'MAKE ME STAR WATERPROOF GEL LINER ' is not makes the refill.
Thank you.
iKoreaStore.

5323549 Item is broken.. han******* 2012-11-21 Answered
  Sure. I will send the picture.. Whats your email?
 

[Re] Item is broken..
Hi,
Email : ikoreasales@gmail.com
Thank you.

5297288 Item is broken.. han******* 2012-11-19 Answered
  Hi seller.. the item is broken.. I could not use it at all ..
 

[Re] Item is broken..
Dear Sir,
I'm sorry about that.
Would you send me broken picture?
I'm sorry. We'll have confirm that.

5134938 Where are my 3 eyeliner? 28828982, 28828983, 28828984 rin******* 2012-11-09 Answered
  28828982 [The Face Shop] LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER Black Cat/Choco Latte/Indigo Blue/Dis
01.Default Select:#01. Black Cat
28828983 [The Face Shop] LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER Black Cat/Choco Latte/Indigo Blue/Dis
01.Default Select:#08. Moon Silver 28828984 [The Face Shop] LOVELY ME:EX MAKE ME STAR WATERPROOF GEL LINER Black Cat/Choco Latte/Indigo Blue/Dis
01.Default Select:#06. Celebrity

My order date is Oct 24, 2012 and I have not received it. Please advise when will I get to receive my items.
 

[Re] Where are my 3 eyeliner? 28828982, 28828983, 28828984
Dear Sir, How are you today? Hope fine.
I already shipped your item via Korea airmail.
Estimated delivery time wii be max 20 business days.
The item that you placed an order for will be arriving soon.
Please, do not worry about it.
If you receive it, please let me know.
Thank you for your patience.

4999822 How to continue to use it? zoe******* 2012-11-01 Answered
  Hi, I already finish using the tip of this eyeliner! How to make this tip longer ?How to continue to using it after the tip of it finished? Looks like the tip cannot come out any more after using a few times!
 

[Re] How to continue to use it?
Dear Sir,

Please check as below URL.

http://www.thefaceshop.net.my/mdetail/2/6244811340

Thank you.

4637043 broken tip msc******* 2012-10-07 Answered
  Hi, the tip is broken when open. My order id is: 80345986. Let me know, what can I do with it. I have attached a photo for you reference.
 

[Re] broken tip
Dear Sir,
When you received, broken?
Waiting for your reply.
Thank you.

 

[Re] broken tip
Hi, yup, broken tip when received. Quite disappointed. Bought before a couple of time for this eyeliner but did not received any with broken tip.

 

[Re] broken tip
Dear Sir,
I am so sorry for that.
I would like you to know how sorry I am for my mistake that causes several troubles to you.
I will give you a full refund or resend.
Waiting for your reply.

 

[Re] broken tip
would it possible to proceed with refund? thanks for your understanding.

 

[Re] broken tip
Dear Sir,
Okay. I'll refund you.
I'm sorry.

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