| 4973761 |
Cart No. 28916598/9 |
yan******* |
2012-10-30 |
Answered |
| |
What is the point of writing a memo to the seller when it is not read? There was no call before delivery. I was at home since 3 pm and went out for only 50 minutes at 8.05 pm. And the delivery man had to come during this time! Now I have to arrange for re-delivery and wonder if I can receive my order tomorrow. I am very disappointed with your service. To think that this is my second order! It is my last order. |
| |
[Re] Cart No. 28916598/9
Dear Customer,
As spoken on the phone previously. Once again we apologise for the delay in the shipment and appreciate your kind understanding.
We look forward to your future purchase.
Regards, Kyoho-Ya |
|
| 4580063 |
Expiry date |
tec******* |
2012-10-02 |
Answered |
| |
When is the expiry date? |
| |
[Re] Expiry date
Dear Buyer,
Thank you for your query. Date of expiry for this batch of coffee is 31 October 2012.
New batch of coffee will be arriving next friday.
I hope the above answers your queries and have a nice day.
Sincerely, KYOHO-YA |
|
| 4580009 |
can self collection? |
yee******* |
2012-10-02 |
Answered |
| |
how much if i buy at shop? |
| |
[Re] can self collection?
Dear Buyer,
Thank you for your query.
It will be $5.90 for 3 packs at the shop. We will be having a Hokkaido Fair on 05-14 October. There will be special promotion for Hokkaido Produce during this period. You may like to drop by then.
I hope the above answers your queries and have a nice day.
Sincerely, KYOHO-YA |
| |
[Re] can self collection?
AT takashimaya or at other shopping mall will have promotion? and during promotion how much is the price? last time i bought during the fair and i like the taste very much...^^ |
| |
[Re] can self collection?
Dear Buyer,
Thank you for your continuous support! Only at Takashimaya, hope to see you there!
Sincerely, KYOHO-YA |
|
| 4576428 |
Delivery |
tay******* |
2012-10-02 |
Answered |
| |
Hi Can I combine the potato snack n coffee n pay 1 delivery charge only ? |
| |
[Re] Delivery
Dear Buyer,
Thank you for your query.
Yes, we do have co-shipping for selected items in our mini-shop. Specifically, it does apply for Hokkaido Coffee & Jaga Pokkuru.
I hope the above answers your queries and we are looking forward to seeing your orders soon!
Sincerely, KYOHO-YA |
|
| 4571051 |
Delivery |
hwe******* |
2012-10-02 |
Answered |
| |
Hi,
May I know the delivery date?? Pls advise asap. |
| |
[Re] Delivery
Dear Buyer,
Please bear with us as there was a slight delay in shipping due to typhoon season in Japan.
We believe that you would have received your items (direct from Hokkaido!) now.
We hope to be able to serve you again in the near future, and please enjoy your cheesecake.
Sincerely, KYOHO-YA |
|
| 3871213 |
Peppermint sweet from Hokkaido |
ash******* |
2012-08-15 |
Answered |
| |
Hi, will you be bringing in peppermint sweets from Hokkaido? |
| |
[Re] Peppermint sweet from Hokkaido
Dear Buyer,
Thank you for your kind interest.
As of now, we do not have plans to bring in peppermint sweets from Hokkaido. However, we are always exploring new & interesting merchandise to bring in.
Perhaps you would like to send us an email with the specific brand and information of the sweets that you are looking for? You can reach us at: enquiries@kyoho.com.sg
Thank you and have a good day!
Sincerely, KYOHO-YA
|
|