| 3873940 |
Refund |
deb******* |
2012-08-15 |
Answered |
| |
Hi, i just received the fan, the wind so extremely weak! It's really bad quality. Is it possible to give me a refund, i will post the fan back to you. |
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[Re] Refund
Dear customer,
Goods sold are not refundable or exchangeable, unless that's major defect founded or wrong item sent. Hope you understand, thank you. |
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| 3830544 |
No received sponge quite a long time |
scc******* |
2012-08-11 |
Answered |
| |
Hi, I still not received sponge till now,quite a long time,did the supplier sent to u? When will u send to me by then?Thks |
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[Re] No received sponge quite a long time
Hi,
We just received the sponge, have already sent out today. Thanks. |
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| 3810718 |
Very very upset...defect item received |
sai******* |
2012-08-09 |
Unanswered |
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hi, i'm very sad and upset, it took a long delivery due to no sponge and after i received it, i charge the whole night, the bladeless fan totally silent...not working at all. can i ask for a refund :( |
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| 3740579 |
CANCEL/REFUND |
yhg******* |
2012-08-01 |
Answered |
| |
Hi,
I want to cancel/refund my items immediately.
Please process. |
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[Re] CANCEL/REFUND
May I know the reason for the cancel/refund? The item already delivered to you on 4/8/12. |
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| 3695325 |
Why is the delivery so long? |
yhg******* |
2012-07-27 |
Answered |
| |
My order is 26713147.
My friend ordered the same day as me and he has received it 3 days ago.
I still did not receive my fan yet. |
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[Re] Why is the delivery so long?
Hi, sorry for the delay. Plenty of stock here, but some of the stock is missing sponge by supplier. Will received the sponge by supplier this week and sent to you asap once received it. |
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| 3647515 |
Missing sponge |
Mab******* |
2012-07-23 |
Answered |
| |
Hi, I read from other buyers' comments that there should be a sponge included. Is it possible to send the sponge?
Thanks & regards |
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[Re] Missing sponge
Dear Mabel,
Will resent the sponge to you once get from supplier. Sorry for inconvenient caused. |
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[Re] Missing sponge
Hi, thanks for your prompt reply. Will wait for the sponge, thanks a lot. |
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[Re] Missing sponge
Hi, have received the sponge from supplier. Will sent back the sponge for you. Sorry for the inconvenient caused. |
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[Re] Missing sponge
Hi, thanks for informing. Will keep a lookout on the mail.
Best regards :) |
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[Re] Missing sponge
Thanks. |
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| 3627578 |
Is items ready for shipping |
hui******* |
2012-07-20 |
Answered |
| |
Hi,
Purchased this items for some time.
any updates? |
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[Re] Is items ready for shipping
Hi, item are in stock. However some of the item are missing sponse. Supplier sending the replacement sponse thus delay the shipping. Item will be ship next wekk and have received cancel request from you. Kindly confirm to me for the cancelation process. Sorry for the delay and inconvinent caused. Thank you. |
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[Re] Is items ready for shipping
Hi ,
Kindly proceed with the cancellation.
Thank you for the updates. |
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[Re] Is items ready for shipping
Status have been update. Thank you. |
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| 3626548 |
Hi seller, |
yan******* |
2012-07-20 |
Answered |
| |
I'm informed that shipping estimated is 17 July, but until now, still shipping estimated 17July? Can you check for me? It is suppose to be a gift. So please reply me soon. Thanks |
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[Re] Hi seller,
Hi, sorry for the delay. It suppose ship on 17 Jul. However there is shortage of pink color thus delay your item. Restocking item will be reach this weekend and probably you will received it on Monday.
|
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[Re] Hi seller,
Ok. Thanks lots. |
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[Re] Hi seller,
You're welcome. |
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