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Singpost normal mail - Free
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This item is overseas shipping product from Global shopping site(www.qoo10.com), run by "Giosis Limited(HK)".
Kindly note that in any situation where you had received wrong or defect items. We will definitely exchange for you if stock available or shall refund you if out of stock. This has to be proved to us by taking photos on the item received and have yet leave any bad comment. Besides that, kindly contact us within 10days from the date of delivery. Any reporting after that will not be entertained.
We will not entertain for any exchange or refund if buyer had leave bad comment before contacted us.
Thank you for your understanding!
Please note that we are not responsible for any lost or missing parcel sent via normal post.
We had noticed an increase case of lost parcel via Singpost’s normal mail. Besides that, we are not able to assist in tracking the parcel as Singpost had stopped entertaining customer phone call on checking lost normal mail.
In such situation happened, we will provide the picture taken (before sending out the parcel as a proof) to buyers.
If buyers insist to opt for normal mail, please never ask for refund or resend from us in this situation.
Thank you for your understanding.
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