| 8311283 |
Order No 33313348 |
eu_******* |
2013-05-20 |
Answered |
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My item has been on delivery since 17 May 2013 but still no delivery done. Called Eurasia office at 64348400 but line is diverted to music. Can help to find out where is my order ? |
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[Re] Order No 33313348
Dear Customer
I apologize you late delivery.
We will have stocks on Thursday and we will ship out the products on Friday and You will receive them after Monday.
Sorry again.
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| 8109405 |
Cart Number: 82773131 |
end******* |
2013-05-10 |
Answered |
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Hi Seller,
I have contacted the Qoo10 Spore as recommended by you. They could not solve the case and asked me to wait that not definite. I need to know the tracking number & is there anyway for you to get the receipt number who is the one who signed when they got the items. I made 2 orders & none of them is with me till todate. None if my family receive the items & nobody even call me until now.
Please advice. Thx |
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[Re] Cart Number: 82773131
Dear Customer
I apologize yot late delivery.
Delivery has been backed up lately due to the many orders.
Please give us a little more Time.
Sorry again.
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| 8064223 |
order no. 32981548 |
dor******* |
2013-05-08 |
Answered |
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Dear seller, please advise when can you deliver my item? tks. |
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[Re] order no. 32981548
Dear Customer.
I check the system, don't start delivery.
I apologize you for late delivery.
You will get your order in a week.
Sorry again. |
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| 8036205 |
item not delivered. |
mei******* |
2013-05-07 |
Answered |
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SGSG369017 please track as item is not delivered though status says delivered. Thank you |
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[Re] item not delivered.
Dear Customer.
I have checked the system.
I cann't see your delivery status.
Sometime the system got a error.
I apologize you.
If you did not receive ur order, please call
to Qoo10 Customer Services center at 65-6500-4440
Available Time Week day
09:00~12:00 13:00~18:00
It will be help you to solve this issue.
Thank you. |
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| 8024555 |
Cart Number: 82773131 |
end******* |
2013-05-06 |
Answered |
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Hi Seller,
I do not receive anything until now (6 May 2013 @8.30pm Spore time).
Could you help to check where are my items?
Many Thx |
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[Re] Cart Number: 82773131
Dear Customer.
I have checked the system.
I can see that your products were already delived you.
Apr 30.
If you did not receive ur order, please call
to Qoo10 Customer Services center at 65-6500-4440
Available Time Week day
09:00~12:00 13:00~18:00
It will be help you to solve this issue.
Thank you.
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| 7992145 |
Item not received |
ncc******* |
2013-05-04 |
Answered |
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Hi, seller
I have not yet received the item till now but how come EURASIA record show its delivered on 30 Apr?
Can you kindly check for me? Tracking No: SGSG369023
Thanks |
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[Re] Item not received
Dear customer.
I check the system, I can see that you received the your order on 4 may.
If you did not get your order please leave the message again.
I am Sorry. |
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| 7988164 |
Cart Number: 82773131 |
end******* |
2013-05-04 |
Answered |
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Hi, I ordered the hanger on 27 April but as at now I have not yet received the item although I got the email to inform that you have shipped the items on 28 April. Could u help to check?
Thx |
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[Re] Cart Number: 82773131
Dear customer.
I check the system, I can see that you received the your order on 30 april.
If you did not get your order please leave the message again.
I am Sorry.
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| 7900228 |
Just ordered 32922648 but ahipping addr not right |
man******* |
2013-04-30 |
Answered |
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My order is 32922648. I have amended the shipping address but it is still not correct. Kindly take the address written with small letters with the same postal code. Tks. |
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[Re] Just ordered 32922648 but ahipping addr not right
Dear Customer,
Sorry about late response.
Could you please call to Qoo10 Customer Services center at 65-6500-4440
Available Time Week day
09:00~12:00 13:00~18:00
It will be help you to solve this issue.
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