| 8168588 |
Refund. |
tam******* |
2013-05-14 |
Answered |
| |
Hi, My order number : 30388756
I been waiting for 4 months still did not receive item. And i woulf like to get refund. |
| |
[Re] Refund.
i will check it out with the courier sorry please wait thanks |
|
| 8082340 |
Checked with Pantos Express |
hck******* |
2013-05-09 |
Answered |
| |
Hi,
I had called up Pantos as adviced and they told me that they do not have the stock at all. |
| |
[Re] Checked with Pantos Express
Sorry for that, i will refund the item, actually its out from here but it seems missing.. sorry |
|
| 8029675 |
Delivery Date |
hck******* |
2013-05-07 |
Answered |
| |
Hi, may I know when the item will be delivered? |
| |
[Re] Delivery Date
sorry for the delay caused, its out from here please wait..
or you can call to Pantos express 6546 0733
Sorry i will also push them to deliver it out ASAP |
|
| 7616273 |
Return of item |
joy******* |
2013-04-12 |
Answered |
| |
Pls teach me how to download the video to the Qoo10 website.
Anyway, there's no point to video since the item has no power.
Pls arrange for the return.
Thanks. |
| |
[Re] Return of item
You cannot download it, simply search it via youtube thanks |
|
| 7599022 |
Return of item |
joy******* |
2013-04-11 |
Answered |
| |
Hi, I'm dunno how to take video. May I suggest that when u collect yr item, u can test it at the same time.
Pls arrange for the return of the steam mop with no exchange to avoid future problem.
Thanks. |
| |
[Re] Return of item
sorry we need a video because we only send the courier delivery man, im not coming over there so we need to check before we collect thanks |
|
| 7581231 |
Return of item |
joy******* |
2013-04-10 |
Answered |
| |
There is still no lights no power. Pls arrange for the return of the above item.
Thanks. |
| |
[Re] Return of item
Plz provide me a short video of it so that i can proceed to door-to-door exchange for you
hcyang62@gmail.com |
|
| 7549432 |
delivery |
t_p******* |
2013-04-08 |
Answered |
| |
Hi, would like to know when delivery will be made as item has been collected from seller's office on 1 april. Item still has not been received till to date. thanks |
| |
[Re] delivery
Sorry that the product is out from here, but we have some problems in the logistics provider, Pantos express. I will push them to deliver ASAP SORRY |
| |
[Re] delivery
Dear Seller Thank you for your reply. Please let them know to deliver during normal working hours Monday to Friday from 9am - 5pm in case delivery is beyond that timing. thank you again. |
| |
[Re] delivery
yes sorry its out from here, i will keep push them to deliver asap.. |
|
| 7548748 |
Item not working |
joy******* |
2013-04-08 |
Answered |
| |
I've received the steam mop yesterday. But the power is not working. |
| |
[Re] Item not working
you need to wait 1 mins after plugging in and try thanks |
|