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Princess Pink
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The Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop
960 items sold
5.50

The Face ShopThe Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop

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Customer who recommended this item
11485 (Based on 11700 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $50.00 in a cart.
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Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
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Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description The Face Shop Rice Water Bright Cleansing Foam, Lip / Eye Remover, Rice Bran Cleansing Foam / Rice Ceramide Moisture Cream/Emulsion/Toner, Mango Seed Cleansing Foam

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (3,815)

Customer Photo Review board

Highly Recommend Nice. ........

Repeat buy. Fresh stocks.

Range:Rice Water Bright | Type:#1 Cleansing Foam 150ml(+S$1.49)

+ Add this option
Sep 26, 2017
sht*******

Highly Recommend Well packaged prompt delivery

Great buy! Well packaged! Thanks for the sample!

Range:Rice Water Bright | Type:#1A Cleansing Foam 300ml(+S$3.49)

+ Add this option
Sep 26, 2017
Rac*******
Sep 26, 2017
li2*******
Sep 26, 2017
kai*******

Recommend Prompt Delivery

Item well received.... thanks seller for the prompt delivery and a free gift ;)

Range:Rice Water Bright | Type:#1 Cleansing Foam 150ml(+S$1.49)

+ Add this option
Sep 26, 2017
kar*******

Customer Review (11,700)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 26, 2017 sht*******
Recommend Sep 26, 2017 b0p*******
Highly Recommend Sep 26, 2017 Rac*******
Highly Recommend Sep 26, 2017 ste*******
Highly Recommend Sep 26, 2017 she*******
netural Sep 26, 2017 li2*******
Recommend Sep 26, 2017 kai*******
Recommend Sep 26, 2017 kar*******
Highly Recommend Sep 25, 2017 rac*******
Highly Recommend Sep 25, 2017 sha*******

Item Q&A(451)

Status
Question & Answer
Date
Member
Notice
Seller

To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.

Notice
Seller

If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.

Notice
Seller

We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.

FAQ
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

Answered
2017-09-06
rod*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-27
beh*******
User

1) What is the expiry date of cleansing cream 400g?

2) What is the difference between cleansing milk and cleansing cream? Aren't both of them make up removers?

3) Will cleansing milk or cleansing cream cause the skin to feel dry after use?

4) Is cleansing milk or cleansing cream more suitable for acne prone skin?

Thank you!

User

Dear customer,
Our current stock expires in 2020 February.
The Cream is thicker texture than the Milk.
They do no cause skin to dry.
Both are for generally all skin types.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-17
j@j****
User

Hi, whats the expiry date for cleansing milk and foam? Rice water bright series

User

Dear customer,
Our current batches expire as follows:
Cleansing Milk -- 2019 September
Cleansing Foam 150 ml -- 2020 May
Cleansing Foam 300ml -- 2019 August
Rice Bran Cleansing Foam -- 2019 November
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-16
leo*******
User

Dear seller, is your products original? Why the face shop logo was different from retail shop? And the wording not clear also?

User

Dear customer,
We are a Korea-registered company. Our products are authentic and the same as those sold in retail stores in Korea. Our transactions (purchases as well as sales) are legal and reported to the Korean regulatory authorities.
Please send us pictures to show what you mean.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-14
viv*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-14
viv*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-06
dai*******
User

Hi what is the expiry date for rice water bright lip eye remover?
What is the retail price in sg?

User

Dear customer,
Our current batch expiry date is in September 2019. We heard from our customers that the price in Singapore is about SGD 16-20 per bottle. Perhaps you can call a local retail outlet and find out.
Thank you
Best regards,
Princess Pink Shop

Unanswered
2017-07-27
tki*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

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Secret Inquiry

Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
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