Princess Pink
Princess Pink Join Fellow
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POWER MINISHOP RATE 90%
Elastine Shampoo / Conditioner / Treatment Pure Breeze Love Me Secret Fantasia Silk Repair + more
545 items sold
4.31

elastineElastine Shampoo / Conditioner / Treatment Pure Breeze Love Me Secret Fantasia Silk Repair + more

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Customer who recommended this item
2084 (Based on 2124 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
more
Manufacturer/
Place of origin
LG Household & Health Care / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Korea No. 1 Hair Care Brand. Elastine Perfume and Silk Repair Shampoo and Conditioners

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (742)

Customer Photo Review board
Oct 21, 2017
jac*******

Highly Recommend Well received

Has been buying from this seller for a very long time.

Item:Perfume Conditioner Pure Breeze 600ml (Elastine)(+S$1.68)

+ Add this option
Oct 20, 2017
kes*******

Highly Recommend Bought a bunch of stuff but yet to try out any

Bought a bunch of stuff but yet to try out any

Item:Perfume Shampoo Love Me 600ml (Elastine)(+S$1.68)

+ Add this option
Oct 20, 2017
yes*******

Highly Recommend Smell good

Received the item and smell good

Item:Perfume Conditioner Kiss The Rose 600ml (Elastine)(+S$1.68)

+ Add this option
Oct 18, 2017
sha*******
Oct 14, 2017
alv*******

Customer Review (2,124)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 21, 2017 jac*******
Highly Recommend Oct 20, 2017 ann*******
Highly Recommend Oct 20, 2017 kes*******
Highly Recommend Oct 20, 2017 yes*******
Highly Recommend Oct 19, 2017 mic*******
Highly Recommend Oct 18, 2017 sha*******
Highly Recommend Oct 17, 2017 hue*******
Recommend Oct 15, 2017 jap*******
Highly Recommend Oct 14, 2017 alv*******
Highly Recommend Oct 14, 2017 dan*******

Item Q&A(69)

Status
Question & Answer
Date
Member
Notice
Seller

To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.

Notice
Seller

If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.

Notice
Seller

We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.

FAQ
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

Answered
2017-10-08
jan*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-05
vin*******
User

hi may i know when will u restock Re en seohyang daphane shampoo?

User

Dear customer,
We should have new stock by the end of next week and you can place your order now.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-09-23
jan*******
User

Hi kiss rose for what hair type? Tks

Hello??

User

Dear customer,
It is for all hair types generally.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-16
che*******
User

If I order today,can I request send out by QPost same day delivery?

User

Dear customer,
We do not have same day delivery.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-07-16
ven*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-07-13
ang*******
User

Which body wash has the strongest perfume scent?

User

Dear customer,
Perhaps you can try ON:THE BODY CHERRY BLOSSOM or ON:THE BODY ENGLISH IRIS.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-07-10
que*******
User

Hi, please advise expiry dates for both shampoo and conditioner: pure breeze, recovery and shinning

Thank you

User

Dear customer,
Our current stock expires as follows:
Elastine Shampoo de Perfume Pure Breeze -- 2019 July
Elastine Conditioner de Perfume Pure Breeze -- 2019 April
Elastine Silk Repair Shampoo Recovery -- 2019 October
Elastine Silk Repair Conditioner Recovery -- 2019 October
Elastine Silk Repair Shampoo Shining -- 2019 October
Elastine Silk Repair Conditioner Shining -- 2019 May
Thank you
Best regards,
Princess Pink Shop

Answered
2017-06-26
kar*******
User

When is your stock for love conditioner coming in? I can only see shampoos. Thanks

User

Dear customer,
We will get new stock at the end of July. Sorry for the inconvenience.
Best regards,
Princess Pink Shop

Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
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