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KinohimitsuKinohimitsu Detox Tea 14s BUY 1 FREE 1 (Peppermint/Ginger) SLIMMER HEALTHY YOUs

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Customer who recommended this item
1515 (Based on 1561 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy. Seller 2016-04-12
Reviews Seller 2015-06-30
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Manufacturer/
Place of origin
Kinohimitsu / Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (541)

Customer Review (1,561)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 26, 2017 cyn*******
Highly Recommend Sep 25, 2017 euc*******
Highly Recommend Sep 24, 2017 sus*******
Highly Recommend Sep 24, 2017 gin*******
Highly Recommend Sep 24, 2017 iva*******
Highly Recommend Sep 23, 2017 aud*******
Highly Recommend Sep 23, 2017 flo*******
Highly Recommend Sep 23, 2017 fel*******
Highly Recommend Sep 22, 2017 joo*******
Recommend Sep 21, 2017 hon*******

Item Q&A(101)

Status
Question & Answer
Date
Member
Notice
Seller

Return & Exchange Policy
By purchasing from Beauty & Wellness, you accept and agree to be bound by and comply with our policies.

- Submission of claims -
Only applicable within 7 days upon receiving of the item

Only applicable to:
- Shortage of item or wrong item received -
Required document:
(A) Picture of the items within the parcel package
(B) Picture of the parcel package with the delivery information
Shipping fee will be incurred from seller end

- Defective item -
Required document:
(A) Picture of the defective area of the received item
Shipping fee will be incurred from seller end

- How to submit return or exchange from the buyer's end? -
Under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We'll assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Dear all, please note that Kinohimitsu / Beauty & Wellness reserves the right to re-post/re-publish Qoo10 users' reviews for promotional/marketing purposes. Thank you.

FAQ
Seller

Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

FAQ
Seller

Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

FAQ
Seller

Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.

FAQ
Seller

Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.

FAQ
Seller

Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.

Answered
2017-09-25
ccy*******
User

Hi when will the peppermint be instock again? And when is the expiry date for both peppermint and ginger?

User

Dear customer, sorry to inform that Kinohimitsu D'tox Tea - Peppermint is out of stock. However, the ginger D'tox Tea is sitll available. We will replenish the stock soon. Please come back and check with us again tonight. :)

Answered
2017-09-24
sha*******
User

Hi, When will the peppermint be restock?

User

Dear customer, sorry to inform that Kinohimitsu D'tox Tea - Peppermint is out of stock. However, the ginger D'tox Tea is sitll available. We will replenish the stock soon. Please come back and check with us again tonight. :)

Answered
2017-09-19
ste*******
User

Hi, I would like to order 2boxes of peppermint but there is no stock for Box 1. Can I state in the note to seller when I make purchase? Thanks.

User

Dear customer, stock has been replenished. You may place your order now.

User

it still show no stock for peppermint

User

Dear customer, pleas try again. :)

Answered
2017-09-06
lov*******
User

Hi, I would like to order 2boxes of peppermint but there is no stock for Box 1. Can I state in the note to seller when I make purchase? Thanks.

User

Dear customer, Peppermint D'tox Tea is now in stock. Hurry grab them now while stock lasts! :)

Answered
2017-08-14
hea*******
User

Hi
When is the expiry for this peppermint detox tea?

Hi pls let me know. Thanks

User

Dear customer, our current stock of Kinhomitsu D'tox tea is expiring in year 2020. :)

Answered
2017-08-13
cha*******
User

Hi seller
I just made an order for two sets of peppermint tea and am thinking of ordering more. Would it be possible to combine shipping? Hear from you soon!

User

Dear customer, your order has been successfully delivered (:

Answered
2017-07-17
ana*******
User

Ginger flavor tea available? Restock when?

User

Dear customer, Kinohimitsu Detox Tea 14s BUY 1 FREE 1 (Peppermint/Gingger) is now available for $14.90. :)

Answered
2017-06-17
ccy*******
User

When isn't the expiry date?

Is*

User

Hi dear, our Kinohimitsu Detox Tea Ginger 14s expiry is on March 2021, while Kinohimitsu Detox Tea Peppermint 14s expiry is on Decemeber 2020. Hope this helps!

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