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Authentic▶New Braun ThermoScan® 7 Ear Thermometer◀BABY GFA GDC-Braun IRT-6520
51 items sold
29.99

BRAUNAuthentic▶New Braun ThermoScan® 7 Ear Thermometer◀BABY GFA GDC-Braun IRT-6520

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Notice

Subject Register Date
Notice for Exchange, Refund or Repair Seller 2015-08-05
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Customer Recommendation
135
Customer Satisfaction Score
82 / 100
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 80%/100%

Photo Review (49)

Customer Photo Review board
May 29, 2017
yil*******

Highly Recommend thermometer

recieved late what i expected and not test yet thanks to seller.

Type:IRT6520(+S$19.99) | add:Lens Filters (20 pieces)(+S$3.50) | Local warranty:45days(free)

+ Add this option
May 29, 2017
kya*******

Highly Recommend Prompt delivery

Item as advertised. Prompt delivery.

Type:IRT6520(+S$19.99) | add:none | Local warranty:45days(free)

+ Add this option
May 27, 2017
khi*******
May 24, 2017
juz*******
May 19, 2017
Syi*******

Customer Review(167)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-05-29 yil*******
Highly Recommend 2017-05-29 kya*******
Highly Recommend 2017-05-27 khi*******
Highly Recommend 2017-05-26 cho*******
Recommend 2017-05-25 Chr*******
netural 2017-05-25 ros*******
Recommend 2017-05-25 tla*******
Recommend 2017-05-24 les*******
netural 2017-05-24 juz*******
Recommend 2017-05-22 ukp*******
Item Q&A(57)
No. Question & Answer Member Date Status
NOTICE Notice for Exchange, Refund or Repair Seller
26996217 Used item received Cso******* 2017-05-25 Answered
Item came in a torn and damaged unsealed box.. Batteries was already in the thermometer.. can see signs of being used on the thermometer.. a ear cup was on the thermometer itself (not very sure if a brand new one comes with a ear cup).. Will like a refund unless there is an exchange for a brand new thermometer..
 
[Re] Used item received
another picture
 
[Re] Used item received
last picture
 
[Re] Used item received
Sorry for the inconvenience caused. Please mail it back to us via QXPRESS pick up service. We will process your request after we receive the item. Please indicate your order number in the parcel and notify us the parcel tracking number via Qpost after Qxpress pick up.
To use Qxpress pick up service, on the buyer’s interface:
1.Click on ‘View all orders’.
2.Click on [Cancel/Refund] tab and Select the order to return.
3.Click on ‘Return’ to submit return request.
4.Select the reason for return (in this case we will use ‘misdelivered’ as the reason for return), upload a picture of received item & leave any comments if needed.
5.Select [No]when prompted if you have already sent out the parcel.
6.Double check the pickup address.
7.Click [Continue]button.
8.Click on ‘Submit’ for Return to successfully file a return claim.
 
[Re] Used item received
Will it be exchange or full refund? Do I need to pay for the qxpress? If I send it personally down to ur office is it ok?
 
[Re] Used item received
ok i've submitted a cancel request.. so what abt the return instructions? where to print the label and attach?
 
[Re] Used item received
Thank you for writing to us, we have received your message. However, we need more time for your inquiry. We will get back to you ASAP. Thank you for shopping with us.
 
[Re] Used item received
How long do u need?
26984675 Inquiry for the item from gui**** gui******* 2017-05-25 Processing
26880298 Inquiry related delivery from pin**** pin******* 2017-05-16 Answered
I paid for the delivery but why not been delivered on the chosen time??????
 
[Re] Inquiry related delivery from pin****
Hi order have cancel completely ,Thank you for shopping with us.
26866084 Inquiry related cancel and refund from suz**** suz******* 2017-05-15 Answered
I AM STILL WAITING FOR YOUR RESPONSE AND ITEM PICK UP FROM ME FOR REFUND. I WANT TO CANCEL THIS ORDER AND REFUND MY MONEY IMMEDIATELY.
 
[Re] Inquiry related cancel and refund from suz****
Thank you for writing to us, we have received your message. However, we need more time for your inquiry. We will get back to you ASAP. Thank you for shopping with us.
 
[Re] Inquiry related cancel and refund from suz****
I want an immediate response and confirmation. Its been TOO long and your "ASAP" is never coming back to customers.
 
[Re] Inquiry related cancel and refund from suz****
We will get back to you ASAP.
 
[Re] Inquiry related cancel and refund from suz****
Its been TEN days and you still did not answer. I WANT AN IMMEDIATE REFUND! Or maybe i should bring this up to CASE?
 
[Re] Inquiry related cancel and refund from suz****
Please contact Qoo10 customer service for this matter.
 
[Re] Inquiry related cancel and refund from suz****
I have reported you to case
26838784 Inquiry for the item from gui**** gui******* 2017-05-13 Answered
I contacted you 2 weeks ago for warranty claim on the thermometer as I had purchased with 12mths warranty. But till today no answer. Where do I send to have the thermometer repaired?
 
[Re] Inquiry for the item from gui****
Please contact Qoo10 customer service for this matter.
 
[Re] Inquiry for the item from gui****
What has qoo10 got to do with this? You need to tell me where to send the thermometer for repair as I bought 12 my warranty..
 
[Re] Inquiry for the item from gui****
Thank you for writing to us, we have received your message. However, we need more time for your inquiry. We will get back to you ASAP. Thank you for shopping with us.
 
[Re] Inquiry for the item from gui****
This is your address to send for repair.
 
[Re] Inquiry for the item from gui****
We will get back to you ASAP. Thank you for shopping with us.
26725660 Inquiry related cancel and refund from loh**** loh******* 2017-05-03 Answered
I need it urgently, you have not send out and i have applied refund, pls help me to refund and i will buy one in local shop. thx
 
[Re] Inquiry related cancel and refund from loh****
You have cancel completely this order,Thank you for shopping with us.
26714411 Inquiry related delivery from loh**** loh******* 2017-05-02 Answered
Order 214782441
Placed order yesterday, still not ship out. Can i know when will you ship out the item?
Thx
 
[Re] Inquiry related delivery from loh****
Need it urgently. Thx
 
[Re] Inquiry related delivery from loh****
Thank you for writing to us, we have received your order and it is processing now.you may track the item soon when Qxpress update the tracking number. Thank you for shopping with us
26620740 Inquiry from pat**** pat******* 2017-04-25 Answered
Do not buy the thermometer from this fellow. They will send u faulty device. Freaking scammer. Now even q10 customer service try to contact but to no avail. Just beware. They are bloody asshole scammer.
 
[Re] Inquiry from pat****
sorry for the inconvenience,If you have any question just feel free to let us know or take a case to customer service.

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