Singpost normal mail -
>Any return of exchange of items will be applicable within 7 days upon receiving of the itemAny shortage of item or wrong item received >Provide picture of the item contents within the parcel package>Provide picture of the parcel package with the delivery information.>Shipping fee will be incurred from seller end.Defective item issue >Provide picture of the defective area of the received item>Provide video of the non-functioning of the product. (For electronic products)>Shipping fee will be incurred from seller end.Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.>Provide picture of the item to seller end.>Shipping fee will be incurred from buyer's end.
Nice packaging and well received ... Keep it up!!!!
Type:2L | Color:Black | Waist Pouch(Large):None | Waterproof HP Pouch:None
Thank you seller already received it.Service
Type:5L | Color:Orange(+S$2.50) | Waist Pouch(Large):None | Waterproof HP Pouch:None
Fast delivery. Order yellow colour but no stock. Seller inform me to change colour.
Type:10L | Color:Yellow(+S$4) | Waterproof HP Pouch:None | Waist Pouch(Large):None
Arrived in 4days. Good quality and very worthy the price. Recommended.
Type:5L | Color:Blue(+S$2.50) | Waist Pouch(Large):None | Waterproof HP Pouch:Blue(+S$3.50)
Item came in good condition. Happy with the bag. Comes with two straps making it a back pack.
Type:20L | Color:Camouflage(+S$7.20) | Waterproof HP Pouch:None | Waist Pouch(Large):None
Type:15L | Color:Blue(+S$5) | Waterproof HP Pouch:None | Waist Pouch(Large):None
Type:5L | Color:Yellow(+S$2.50) | Waterproof HP Pouch:None | Waist Pouch(Large):None
Type:10L | Color:Black(+S$4) | Waterproof HP Pouch:None | Waist Pouch(Large):None
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
How long does the shipping take, I need it by Friday
Hi q express ard 2-4 working days. Thanks
Hi, I would like to do bulk purchase , is there anyway I can contact you to finalise numbers and delivery?
HI replied to your email. Thanks
I did not receive my item. Please refund.
ok double check your full add? Thanks
Hi I'll like to order 5L stripe dry bag. Possible to deliver by Thursday? Thanks
Hi yes possible, please opt for q express and leave a note at 'memo'. Thanks
Hi there. I checked out but didn't leave a memo. Please see attached for order number. Thank you!!
Hi estimated ship out today if q express didnt missed my pick up today.. ususally come at 10am but until now nobody turns up..
Hi there! Item already received. Thank you for making it work. :) however, there are stains that cannot be removed on the product. I need it urgently, so I'm willing to keep it but could you provide some compensation? Please advise. Thank you
so sorry about it, for details, please email to firstname.lastname@example.org together with order number. Thanks
1) Does it comes with straps for 10L and above?2) Can I request for an exchange in size after I received the item? I am not sure what the actual size I.Please reply ASAP
Hi 1) yes2) ok but shipping cost will be charge on you..thnaks
Alright I have made already made the payment
Hi every day I check my letter box my address blk 118 corporation drive #07-434 Singapore 610118
Hi let me know if you still didn’t receive by this Friday and we shall refund you. Thanks
I still haven't received my item
Please request for non-receipt claim, will refund you. Thanks
There isn’t any posted question about item.