Min. $30.00 Purchase30 days from issued date
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- Requires a minimum purchase of $200
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- Requires a minimum purchase of $200
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3. Any change of mind from buyer's end Would like to change to other available products or does not want the item anymore.Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.Provide picture of the item to seller end.*If it's an electronic item, original seal should not be broken if any and item should not be activated. ** Once activated no refund is allowed anymoreHow to submit return or exchange from the buyer's end? Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We will assess the claim issue with the provided picture and inform on the progress.
Submission of claims Any return or exchange of items request must be made within 7 days upon receiving of the item.1. Any shortage of item or wrong item received Provide picture of the item contents within the parcel package.Provide picture of the parcel package with the delivery information.2. Defective item issue Provide picture of the defective area of the received item.Provide video of the non-functioning of the product. (For electronic products)Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
Dear Valued Buyers,For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.Address:33 Ubi Avenue 3,#04-19 Vertex Tower B,S(408868)Operating hours:Monday - Friday10.30am - 5.30pm* We do not operate during public holidays and weekendsThank you.
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charging got problem... Quick charge port a while have quick charge, a while don't have. Informed seller and was told to message him the order number and product issue but in the end no reply at all! Irresponsible seller!
Name:XPower DC4Q QC3.0 4 Port Smart Charger | Color:White|Gold | Warranty:3 Months Warranty | FREE CABLE:Type C Cable
Extended cord which is not my expectation. Have yet to try charging. Hope it's fast as mentioned.
Name:XPower DC4Q QC3.0 4 Port Smart Charger | Color:White|Gold | Warranty:3 Months Warranty | FREE CABLE:Micro USB Cable
Value for money & awesome high grade quality!❤️❤️❤️
Thank-you very much Seller 131Express!😊😊😊
Highly recommended to everyone!👍🏻👍🏻👍🏻
Name:XPower DC5QC QC3.0 Type C Smart Charger | Color:White(+S$19.90) | Warranty:3 Months Warranty | FREE CABLE:Type C Cable
Bought it during sales so got it at a very good price! Charges both of my iPhones within minutes and tried it with my power bank too.
Name:XPower DC4Q QC3.0 4 Port Smart Charger | Color:Black|Grey | Warranty:3 Months Warranty | FREE CABLE:MFi Lightning
2nd time i bought tis.
I havent unbox my 2nd purchase.
But the fast charge really fast.
Recognize by my lg or s8 fast charge mode.
Name:XPower DC4Q QC3.0 4 Port Smart Charger | Color:Black|Grey | Warranty:3 Months Warranty | FREE CABLE:Type C Cable
Name:XPower X4WT 4 Port Smart Travel Charger | Color:Black(+S$10) | Warranty:3 Months Warranty | FREE CABLE:Micro USB Cable
Thank you for your kind feedback!
Cheers! by shop 2017-10-13
Thanks for your kind feedback!
Cheers! by shop 2017-10-11
Thanks for the kind feedback!
Cheers! by shop 2017-10-09
Name:XPower DC4Q QC3.0 4 Port Smart Charger | Color:White|Gold | Warranty:3 Months Warranty | FREE CABLE:MFi Lightning
Thank you for your kind feedback!
Cheers! by shop 2017-10-06
Hi will there be a restock for the travel charger, thanks.
Hi, Can i check which model are you looking at.Thank you.
XPower X4WT 4 port smart travel charger
Hi,Kindly contact us at 8444 4668Thank you.Hi,Kindly contact us at 8444 4668Thank you.(Oct 14, 2017 11:32)
Hi Seller, I purchased a XPower DC4Q QC3.0 4 Port Smart Charger on 02-Oct. Could you please send me the invoice so that I could register for warranty. Thank you!
HI there,There is no need to register for warranty. The warranty starts from the day you received your item.If you still need your invoice, we will need the following;1. Name2. Contact Number3. Email Address4. Order Number5. Residential AddressPlease send it to 84444668.Thank you!
Hi Seller. I am Jeremy and a staff of Qoo10. Recently bought your XPower Smart Charger. DId a test over the weekend and seems like the 2.4 and the Qualcomm 3.0 in terms of charging speed seems the same. Tested between 5 and 10 mins. Also, charged 2 mobile phones at one go and charging speed was really slow. Is the product defective? Seems like its not working according to spec.
Hi Jeremy,Please bring down your charger to the following address;33 Ubi Avenue 3Vertex (Tower B) #04-19Singapore 408868It will be sent in for a diagnostic test, which will require 1 to 2 working days. Thank you!
I was charging my phone and portable speaker then out of sudden the charger had a pop sound . I removed the charging cable and it continued to pop . I off the power plug and saw that the charger had a wiff of smoke and there is a burnt smell . now my iphone 6s is DEAD !!!! and so is the portable speaker . how are you going to compensate my iphone 6s !!!!!! ????? I can ignore the speaker but my phone is gone because of this stupid charger !!!! I want an answer !!!!!! You said that the item has safety mark but i did not see any , are you sure you are certified ?!?!? Cause if not the charger would have just blown instead of my phone and speaker blowing up .
Hi there,Sorry to hear this. This is the first time that we are hearing this issue with the smart charger.Can you send us your order number, your name and images of the affected devices via Whatsapp at 84444668. We will follow up on this matter for sure.Thank you for your cooperation.
Hi, i have a qc3.0 charger that started emitting and high frequency sound. How do i claim for warranty?
Hi there,For any issue. Please contact us at 84444668 so that we can assist you further.Thank you!
hi, when will the stock for other colors for the travel charger be in?
Hi there,May I know which colour and model you are referring to?You can contact us directly at 84444668 for stock availability too!Thank you!
There isn’t any posted question about item.