13Mobile.sg
13Mobile.sg Join Fellow
16,315 Fellows
$1.00
POWER MINISHOP RATE 90%
LOCAL WARRANTY ★ MXQ Pro 4K A5X Plus Android TV Box Bluetooth KODI Full HD Movies Dramas Karaoke
75 items sold
44.99

LOCAL WARRANTY ★ MXQ Pro 4K A5X Plus Android TV Box Bluetooth KODI Full HD Movies Dramas Karaoke


Customer who recommended this item
167 (Based on 200 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
TV Media Box Terms And Conditions Seller 2017-03-08
Warranty Period Definition Seller 2017-01-12
Manufacturer's Warranty Definitions #3 Seller 2016-09-14
more
Manufacturer/
Place of origin
Imported Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (69)

Customer Photo Review board

Highly Recommend fast delivery,

Delivery is done within 4 days. Image is very clear, depending on the resolution of content. Seller is very responsive on the questions I ask. Will buy a higher specifications if the apps are found to be useful

Product:MXQ Pro S905 (1GB+8GB) | FREE Power Adapter:FREE Safety Mark Power Adapter | FREE Premium Apps Pack:FREE Installation (Loaded In The Box) | A) Air Mouse:None | B) HDMI Cable:None | C) Local Warranty:30 Days FREE

+ Add this option
Sep 25, 2017
rta*******

Highly Recommend Mxq pro

Mxq pro. 3 sets. Fast delivery. So far turned on well. Hopefully not faulty along the way.

Product:MXQ Pro S905 (1GB+8GB) | FREE Power Adapter:FREE Safety Mark Power Adapter | FREE Premium Apps Pack:FREE Installation (Loaded In The Box) | A) Air Mouse:None | B) HDMI Cable:None | C) Local Warranty:30 Days FREE

+ Add this option
Sep 23, 2017
san*******
Sep 21, 2017
sud*******

netural Item received

Not as many Programme as advertised, some of the apps can't be loaded.

Product:UPGRADED MXQ Pro Plus (2GB+16GB)(+S$32.99) | FREE Power Adapter:FREE Safety Mark Power Adapter | FREE Premium Apps Pack:FREE Installation (Loaded In The Box) | A) Air Mouse:C120 Air Mouse(+S$24.99) | B) HDMI Cable:None | C) Local Warranty:30 Days FREE

+ Add this option
Sep 15, 2017 1
est*******

Highly Recommend Nice product

Nicely packed & duly received. Item working well. I'm happy & satisfied with my purchase. Thanks seller.

Product:UPGRADED MXQ Pro Plus (2GB+16GB)(+S$32.99) | FREE Power Adapter:FREE Safety Mark Power Adapter | FREE Premium Apps Pack:FREE Installation (Loaded In The Box) | A) Air Mouse:None | B) HDMI Cable:None | C) Local Warranty:30 Days FREE

+ Add this option
Sep 11, 2017
kjo*******

Customer Review (200)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 25, 2017 rta*******
netural Sep 24, 2017 nic*******
Highly Recommend Sep 23, 2017 san*******
Highly Recommend Sep 23, 2017 j.g*******
Highly Recommend Sep 23, 2017 joa*******
netural Sep 22, 2017 ver*******
Highly Recommend Sep 21, 2017 adr*******
Not Recommend Sep 21, 2017 sud*******
Highly Recommend Sep 19, 2017 jpm*******
netural Sep 16, 2017 chw*******

Item Q&A(56)

Status
Question & Answer
Date
Member
Notice
Seller

1. Any attempt to jailbreak the box will void the warranty, including any attempt to dismantle or repair the box by any unauthorised person.

2. We are not responsible for any legislation, patent content, streaming source and do not guaranteed any functionality of third party open source apps. We disclaim any licensing, compatibility or operationality on third party source software, not limiting to any claims of their patent.

3. 1-to-1 exchange within the warranty period only applies to the box. Other accessories eg: remote control, battery, cables etc. are only covered by 30 days warranty.

4. The label seal on the box must be in good and untampered condition, else warranty will be voided.

5. Warranty coverage on the box only, excludes any apps or software (either resident or third party) compatibilities and/or operational issues due to limited/restricted streaming resources.

Notice
Seller

Warranty Period for all items start from either date of receipt, date of collection or 14 days from date of shipping (whichever is earlier).

Warranty Period for all items may differ and are stated accordingly in the items listing.

For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original Warranty Period for the items.

Notice
Seller

This warranty does not cover:

Cosmetic damage to outer surface/finishing and external parts of the product, including without limitation cracks, dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments;
Deterioration of the product due to normal wear and tear, including without limitation rust or stains;
General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair;
Any other circumstance such that repair would be contradictory or not in compliance with good business practice.

Notice
Seller

Notwithstanding that the product is within the warranty period, this warranty shall be invalidated and rendered void upon the following:

The product shows evidence of abnormal use; impact, shock; accident; fire, flood, earthquake, lightning or other acts of nature; sand, liquid or food damage; exposure to extreme thermal or environmental conditions; battery or chemical corrosion; abuse, mishandling, improper installation, operation or maintenance, use of wrong electrical supply or voltage; damage caused by installation of any software, programs or applications, or use of any accessories or equipments not approved by the manufacturer for use with the product; improper modification, tampering; replacement of parts with parts not approved by the manufacturer; or dismantling, opening, service or repair performed other than by the manufacturer's authorised service centre; or any other use contrary to the product manual.

*** To be continued ***

Notice
Seller

This product is warranted for the specified warranty period from the date of original purchase against defects in quality and materials under normal use.

Unless otherwise specified, this warranty only covers the defects in material, design and workmanship of the hardware components of the product as originally supplied. The warranty does not cover any software, consumable items, or accessories even if packaged or sold together with the product.

*** To be continued ***

Notice
Seller

Store pickup etickets are valid for use within the time frame stated on the eticket only. Strictly no extension for expired etickets under any circumstances. Customer is responsible to collect the items from our service center within the time frame stated on the e-ticket.

VeryFill Service Center. Oxley Bizhub. Block 69, Ubi Road 1, #06-16. Singapore 408731.
Operating hours: Monday-Friday 10am-7pm, Saturday 10am-5pm (excluding Public Holidays). Look for "Block 69, Lift Lobby #3". Nearest MRT station: Tai Seng MRT Station.

Please check all items before leaving our service center. We bear no responsibilities for incorrect/incomplete items after customer leave our service center.

All Store Pickup orders cannot be cancelled after 24 hours from time of purchase.

Notice
Seller

Return, Exchange & Warranty Claims At Service Center
- After 7 days from receipt date (Qxpress orders)
- After 14 days from shipping date (SingPost Normal Mail orders).
- All Store Pickup orders.

Please check warranty period for each item before filing claim.

We will not entertain any request to pick-up item at customer's address regardless of circumstances.

For more information on the return, exchange & warranty claims policy, please send us a Qpost message.

Regards,
13Mobile Managenment

Notice
Seller

Dear Customers,

Return, Exchange & Warranty Claims By Mail
- Within 7 days from receipt date (Qxpress orders).
- Within 14 days from shipping date (SingPost Normal Mail orders).

For defective, incorrect or misdelivered item:
- Customer is required to provide order/cart number and photo/video proof of claim by Qpost message.
- Seller will assess the proof of claim & advise customer accordingly on the progress & outcome of claim.
- Item must be returned with original packaging box & all accessories inside the box with all labels attached.
- Seller will bear return/reship postage costs by registered mail.

For change of mind item:
- Customer is required to provide order/cart number and photo/video of item by Qpost message.
- Item must be returned unused with original packaging box & all accessories inside the box with all labels attached.
- Customer will bear return/reship postage costs by registered mail.

Notice
Seller

Please retain the original packaging box & all accessories inside the box with all labels attached else warranty will be voided.

Notice
Seller

Random selection of color. No return/exchange/refund regardless of conditions. No customer service support will be provided. Seller reserves the right to substitute with another item of equal or more in value. While stock lasts.

Answered
2017-09-12
faw*******
User

Hi there..is there any malay movie and astro channel for this??

User

Yes for Malay movies. Thanks.

Answered
2017-08-23
jos*******
User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-22
aki*******
User

Hi is the may i know why the p9 is not in the options for the airmouse?

User

Items listing updated. Thanks.

Answered
2017-08-22
aki*******
User

Hi I am planning to get the mxq pro plus and have a few questions:
1)if i purchase the mxq pro plus, is it possible for you to do an upgrade to kodi 17 and android 6.0?
2)is it possible to help install malaysian channels as well?
3) is youtube and google playstore pre-installed?

Thank you

User

The box is already running Kodi v17.3 "Krypton".

We do not recommend upgrading the box to Android 6.0 unless you have specific needs to do so.

Youtube and Playstore are pre-installed onto the box.

Live Malaysian TV channels are included in some of the apps installed as part of the Premium Apps Pack.

Thanks.

Answered
2017-08-20
ter*******
User

Dear seller,
Which set support real 4K playback on 4K TVs? E.g. 4K YouTube videos?

User

MXQ Pro Plus, A5X Plus Mini. Thanks.

Answered
2017-08-02
won*******
User

Hi. Is there sports Chanel NFL , epl, hbo?
If the apps becomes outdated, no movie stream or cannot open movie? U can help?

User

Yes, sports & movie channels available. You can also view on-demand HD movies.

If apps is outdated, you can upgrade from within the program. Else you can bring the box to our service center (within 3 years FREE SERVICE) anytime during office hours, we will help to refresh all apps, including latest apps.

We normall update the apps list once a month. Thanks.

Answered
2017-08-01
ter*******
User

Hi, I would like to order a set of MXQ Pro Plus(upgraded version), is it pre-installed with all the premium apps as description in your ads?

User

Yes. Thanks.

User

Thank you...

User

Noted. Thanks.

Answered
2017-07-30
eir*******
User

Hi,

What the difference between A5X and MXQ Pro Plus?
Thanks

User

Different in specs and OS. Thanks.

Address
OXLEY BIZHUB 69 UBI ROAD 1 #06-16
Ask Question

Recommended Items by A.I. QooBo

Policy & Notice