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Loved the bag and blue is true to picture. But price is a little steep
Product:B-G121 Top Grain | Color:Electric Blue | Size:Large(+S$45) | Matching Wallet:No | 100% Silk Scarf:No | Pony:No
Ordered wrong items, the seller allowed me to exchange to the items i wanted. Also, the seller replied very fast and the shipper is very friendly when i went to pick up the bag for exchange..
Product:Group B-G108 Greyish Blue | Size:Large(+S$3) | Pony:No
My 2nd times purchased from the seller. This time items came much earlier than the 1st time. Ordered on the 11th Oct received 14th Oct. The 1st time it took more than a week.,Again the bags are in perfect condition. But the shade "elephant grey" looks more like beige than grey. I don't mind at all. Still looks nice. The bag is so spacious & can put much more than the small ones. Thank you for the extra free gifts.👍🏼👍🏼more review
Product:B-G106 Full Grain | Color:Elephant Grey | Size:Large(+S$15) | Matching Wallet:No | 100% Silk Scarf:No | Pony:No
I ❤️the bags!! Omg!! So pretty!!! Service was excellent too!! Told the seller that one of the bags was a gift than he called me so that he cld match the pony and scarf to the bag!! Aiyoh this kind of service where to find?? 👍🏼👍🏼
Product:B-G106 Full Grain | Color:Orange | Size:Large(+S$20) | Matching Wallet:No | 100% Silk Scarf:No | Pony:No
Ordered on Monday evening, received Wednesday afternoon. Super fast delivery I'm impressed. However, item did not come in a box as what others had reviewed. Mine came in a canvas bag stuffed in a polymailer, hence when i took the bag out, it was abit out of shape :( Also, the bag feels abit sticky all over. Not sure if it's just my problem. Pretty nice handbag, ordered small. Wished I could have chosen the large one instead, as it is rly quite small. Elephant grey tends to be a little more on the greyish beige/nude side. Some threads or furrings could be seen at the sling strap also. Overall, pretty nice handbag, but for the product received,I feel the price is a little steep. :/more review
Product:B-G106 Full Grain | Color:Elephant Grey | Size:Small(+S$10) | Matching Wallet:No | 100% Silk Scarf:No | Pony:No
Group:B-G633 | Color:Pink | 100% Silk Scarf:No | Pony:Pink(+S$6.90)
Group:B-G632 | Color:Large Dark Blue(+S$10) | 100% Silk Scarf:No | Pony:Blue(+S$6.90)
Product:B-G106 Full Grain | Color:Dark Elephant Grey | Size:Large(+S$35) | Matching Wallet:No | 100% Silk Scarf:No | Pony:No
Product:B-G106 Full Grain | Color:Greyish Blue | Size:Large(+S$15) | Matching Wallet:No | 100% Silk Scarf:No | Pony:No
Product:Group B-G108 Greyish Blue (mixed Lemon) | Size:Large(+S$3) | Pony:No
Product:B-G106 Full Grain | Color:Black | Size:Small(+S$10) | Matching Wallet:No | 100% Silk Scarf:No | Pony:Yellow(+S$6.90)
Dear Seller, I would like to become reseller of your bags. Can I have your email address so can contact with you directly.Thank youResty Lim
Hi,Do drop us an email at firstname.lastname@example.orgTHanks.
Dear seller,Do you have this model? See the picture. May I have your email address please? Thanks.
Hi,I think you are referring to BG122 black large.Yes, we have.Email: email@example.comTHanks.
Hi seller u no longer have the BG 106 or 121 range anymore?
Hi, we have opened another shop for expansion. Currently in transition. Please tentatively purchase from the webpage below. Thankshttp://list.qoo10.sg/item/EUROPEAN-STYLE-WOMEN-HANDBAG-FULL-GRAIN-COWHIDE-LEATHER/490916244
Can i return d bag
Hi, please take a photo of the bag so we know what you have received. We will exchange and absorb the shipping fee if we have delivered wrong product. Thanks
Dear seller, you have sent me the wrong bag. please advice how to make an exchange or refund. i'm disappointed because you're sent me a design i do not like. i ordered a "lindy". hope to receive your prompt reply. thank you
Hi, apology, we will exchange. Photos photos were taken under diffferent environment so we cannot quite see. What color did you recieved? Tks
Hi,I have just ordered (order no. 190109599; current order status is "Shipping Requested") and I would like to check when can I expect to receive it? From what I see from the reviews, delivery is prompt but I also noticed there were some instances of wrong items delivered. As this is intended to be a gift, I would like to avoid the issue of having the wrong item sent to me, so could you kindly double check that order no. 190109599 is for: B-G121, electric blue, large size?Thanks!
Hi, Thanks for your order. Your order is B-G121 Electric Blue Large. Speed of delivery is subjected to availability.At the moment, B-G121 has no stock in Singaproe warehouse so will take around 7 working days to reach you. If you need the bag urgentlty for gift, we recommend B-G106, this bag is most popular and value for money. At the moment, this design has immediate stock for Orange, Black, Elephant Grey, Dark Elephant Grey, Brown, Greyish Blue, Wine, Lemon, Hot Pink, Green and Pearl Grey Mixed Pink (most popular). Availability will chaneg any time. For available stock, we can send tomorrow and reach you in 1 to 3 working days.B-G122 all colors except Orange will arrive tomorrow. Can reach you in 2 to 4 working days. But price is more expensive because is Full Grain.Let us know if you wish to change design asap. If not, we will proceed to fly in your original order and estimate to reach you around 20th October.Thanks
Hi,Thank you so much for your quick reply. I think it's ok, I will stay with my current order for B-G121 Electric Blue Large :)
hi please advise if ive not use the bag, can i change to other color
Hi, YES, you can. Provided the bag has not been used, no damage, not dirty, is in original and sellable conditions.Let us know which color you like to exchange. We will confirm availability. We will arrange a time and date for you to visit Sin Ming Ave for self exchange. We will send you the details of address once confirm the color you want is available. If not, we will fly in a new piece and inform you for self exchange once arrived in Singapore.Tks
Pls reply asap. U claimed if unhappy with the product can return, but when I request return, u insist I send back instead of using q10, seller pick up. What if u receive and claim u did not and refused to refund. Knowing that your item is non authentic, u want me to send to China and claimed if retain by custom, u will not be responsible. I think it's irresponsible. Replying noted. Or refusing to reply is not right.
Hi, We understand you have submitted your claim to qoo10. We have reponsed to qoo10. As we both have our ground, we will leave qoo10 to make the fair judgement that we hope, will best protect your interest. To ensure there is no missing communication or messages pertaining to your claim, please communicate using qoo10 as the middle party. Because qoo10 will be the party who will judge and conclude this claim. Tks
Yes, I did. You also told be not to worry and that you will do a refund. You also mentioned in your post that if not satisfied with the quality will do 100% refund. Why is it so difficult to do refund now? Your goods is not authentic and quality is bad with strong smell. You still insist customer to accept?
Hi, To ensure there is no missing communication or messages pertaining to your claim, please communicate using your qoo10's contact as the middle party. Because qoo10 will be the party who will judge and conclude this claim. Tks
There isn’t any posted question about item.