JIJI LIFESTYLE
JIJI LIFESTYLE Join Fellow
20,396 Fellows
POWER MINISHOP RATE 90%
✈️ One Time Use ✈️  Travel Companions/Panties/Underwear/Bath Towel/Facial Towel/First Aid Kid/Socks
852 items sold
1.69

✈️ One Time Use ✈️ Travel Companions/Panties/Underwear/Bath Towel/Facial Towel/First Aid Kid/Socks


Customer who recommended this item
26 (Based on 29 reviews)
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
more
Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (29)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 22, 2017 Foo*******
Highly Recommend Oct 22, 2017 mm9*******
Highly Recommend Oct 22, 2017 koh*******
Highly Recommend Oct 22, 2017 qin*******
Highly Recommend Oct 22, 2017 kim*******
Highly Recommend Oct 21, 2017 ade*******
Highly Recommend Oct 21, 2017 jul*******
Recommend Oct 20, 2017 ebe*******
Highly Recommend Oct 20, 2017 jul*******
netural Oct 19, 2017 cra*******

Item Q&A(12)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

We offer free Normal Mail if you purchase over $25 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Normal Mail" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $25, it is important to follow the above for system to auto calculate.

Singpost normal mail - This is a non-traceable mailing method where Singpost will deliver the parcel direct to your letterbox but there is a RISK with mail will be lost or delayed by Singpost.

Notice
Seller

We offer free Qxpress if you purchase over $50 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Qxpress" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $50, it is important to follow the above for system to auto calculate.

If above steps are not followed and shipping fee is incurred, seller will not be doing any refunds.

Unanswered
2017-10-21
my.*******
User

Hi Seller, my cart no.113900601. I have placed my order on 12 Oct 2017 , but until now I still did not receive the items. Please look into it. Thank you.

Answered
2017-10-19
c_l*******
User

When will stock for bath towel and nude ladies panty size L arrive? Thanks.

User

Dear customer,

We do not have the details yet, but our sales department will updaate the quantity in webpage once the new stocks had arrived.

Thank you

Answered
2017-10-19
iki*******
User

Dear seller, i have not received my items till now. I have placed my order on the 12 Oct 17. Shipping status showing u had shipped out on the 12 Oct 17. Today already 19 Oct 17, still have not received. Please advise. My order no is 231577584. Thanks.

User

Dear customer, the item has been dispatch by normal mail, we are unable to check the status of the parcel, Please wait for few more working days to receive the parcel , we thank you for your purchase,
regards
JLULA Team

Answered
2017-10-13
nel*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-13
nel*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-12
jl3*******
User

Any restock on this ?

User

Dear customer,

We do not have the details yet, but our sales department will updaate the quantity in webpage once the new stocks had arrived.

Thank you

Answered
2017-10-12
sno*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-12
rai*******
User

Hi,

My order has been placed on 3-Oct and I have not received anything until today, could you please advise?

User

Dear customer, the item has been dispatch by normal mail, we are unable to check the status of the parcel, Please wait for few more working days to receive the parcel , we thank you for your purchase,
regards
JLULA Team

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