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  • Q-Price
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Shipping RateDomestic

    SF EXPRESS - $53.70 ~

    Shipping rate will be added according to Qty/Weight. Details
    Overseas Shipping
    United States -$53.70~ See more
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  • Item Type
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    • MASK
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Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
Average Customer Review
87 / 100
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%

Photo Review (37)

Customer Photo Review board
May 21, 2017
May 20, 2017
May 20, 2017
May 15, 2017 1

Highly Recommend shampoo

received with good condition.


+ Add this option
May 15, 2017

Customer Review(94)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-05-25 bao*******
netural 2017-05-24 sha*******
Highly Recommend 2017-05-21 aye*******
Highly Recommend 2017-05-20 koh*******
Highly Recommend 2017-05-20 rac*******
Highly Recommend 2017-05-19 pau*******
Recommend 2017-05-19 scy*******
Highly Recommend 2017-05-16 jan*******
Recommend 2017-05-15 mur*******
Highly Recommend 2017-05-15 yee*******
Item Q&A(43)
No. Question & Answer Member Date Status
26970695 Inquiry related delivery from ivy**** ivy******* 2017-05-24 Answered
Resend due to no reply since 25 Apr'17
Hi seller, you have agreed to arrange courier for the exchange for the wrong item send but I have been waiting since 25 Apr till now 24 may for a month already and still no answer or arrangement from your side. I have attached a screenshot of the conversation inquiry. Pls check and reply. Thanks.

Order no. 213816149
Hi, I have ordered 2 shampoo. But u sent me 1 shampoo and 1 hair mask instead. I do not need the hair mask which is why I have ordered 2 shampoo. Please kindly check and arrange for exchange to be send to me.
[Re] Inquiry related delivery from ivy****
Hi ivy will do . Will contact our 3pl about this
26915975 Shortage of 1 set nic******* 2017-05-19 Answered
i have ordered total 3 sets but on received 2 sets. had contacted the seller but till now still no response, please expedite or else just cancel and refund the order
[Re] Shortage of 1 set
Hihi can u pm me ur acc number . Sorry for slow response . I have messaged u on mobile
[Re] Shortage of 1 set
i did not got your message, which number you have sent?
26914691 Inquiry related delivery from let**** let******* 2017-05-19 Answered
Help me check my order why never reach?thank you
[Re] Inquiry related delivery from let****
Hi hi, so sorry, i believe our 3th party logistic have contacted u about the shipping status. we were delayed again. to be fair. their delivery were very fast in the last time round. Would u like a refund through qoo10 or bank transfer if you are unable to wait for the shipment next week.
26898070 Shortage 2 bottles con******* 2017-05-17 Answered
I ordered qty 2, should be receive total 4 bottles, but I just received 2 bottles only, pls update me the balance 2 bottles.
[Re] Shortage 2 bottles
Hi we be sending out another 2 for u
26883804 Inquiry for the item from joe**** joe******* 2017-05-16 Unanswered
26841920 Inquiry for the item from eve**** eve******* 2017-05-13 Answered
Hi. My cart 213852730 and 213852731. You made a shortage delivery. You ask me to message you but you no reply since yesterday. I even sent picture of the original delivery packaging to you. Are you getting back to me. It's so hard to reach you. I order 10 pcs of shampoo and conditioner. But you only sent me 4 pcs. many weeks has been pass. ??
[Re] Inquiry for the item from eve****
Hihi shipment from oversea got delayed . We be delivering end of next week. If u wish to refund u may do so by message 94558759 and we would do so immediately
[Re] Inquiry for the item from eve****
Ok. I will wait for your delivery again. Please sent me complete order. Thank you.
26769130 Delivery yix******* 2017-05-08 Answered

I contacted the tracking company for my delayed parcel and they told me that you have oversold your goods and I am one of the affected parties. May I know when will you restock and ship it out to me? It has been more than 2 weeks, which I am not very happy about.
[Re] Delivery
Hi sorry for the late reply. Next shipment got delayed
Will be arriving next week. Can we send it to u next week? If u like a immdiate refund. Please measage us at 94558759
[Re] Delivery
Okay, I will wait till next week. Next week when though?
26767436 shortage eve******* 2017-05-08 Answered
kindly get back to me if you are going to refund me or sent me again the shortage ?
my order nos is 213852730 - 3 set (Shampoo and mask set) , and 213852731 - 2 set (Shampoo only ).
Total 5 set = 10 pcs ( 6 shampoo and 4 mask ) . but i only receive 2 set. you have not get back to me ? Do you intent to refund me or sent me again.
[Re] shortage
Hihi we would check with the courier and get back to u. Are u able to contact us directly at 94558759 about this issue

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