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1+1 [SG In-Stock]AUTHENTIC AISAN TOP TEAM SHAMPOO + HAIR MASK


Customer who recommended this item
130 (Based on 152 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (152)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 06, 2017 PAT*******
Highly Recommend Jun 28, 2017 sha*******
Recommend Jun 28, 2017 sha*******
netural Jun 23, 2017 njk*******
Highly Recommend Jun 22, 2017 shi*******
Highly Recommend Jun 20, 2017 ckl*******
netural Jun 19, 2017 Sya*******
Recommend Jun 18, 2017 xia*******
Highly Recommend Jun 14, 2017 Teo*******
netural Jun 13, 2017 eve*******

Item Q&A(51)

Status
Question & Answer
Date
Member
Answered
2017-06-06
sno*******
User

Hi,

I still have not received my items and it has been a month already?!
I received the 2 shampoos but not the 2 masks.
Order No. 214726378
Kindly check thanks.

User

hihi, understand, will ask them to do redelivery for u by this week.

User

Hi, still no updates from you. When will they be delivered? If not kindly refund me the order thanks.

User

hi michelle , refund done , please see attached.

Answered
2017-06-01
xia*******
User

My cart number is 110218511. I ordered 3 sets of shampoo and 2 sets of hair mask on the 29th Apr 2017. But only received 6 bottles of shampoo on the 5th May 2017. While waiting for the rest of items,. I received notification via email on the 19th May 2017 saying that you had sent out the item but the very next minute received another message from the courier company saying there is a delay of shipment. Kindly advise when will you send the other 4 tubs of masks?

User

hi sorry for the late reply. understand the issue. will ask our shiper to ship out again for 4 mask

User

Hi, supposed to be 4 mask. Only received 2 just now. Please make sure you send out another 2.

User

can i do partial refund for the 2 mask they miss out ?

User

Please refund asap. Thanks.

User

Understand

User

Do you need my account number or something for the partial refund ?

User

hihi i can refund on qoo10 or directly to ur bank. which method would u prefer ?

User

Kindly transfer $14.90 to POSB saving 187-13013-1. Thanks

User

ok refund done . please see attached. also help us confirm the delivery . thanks

User

Thank you. Well received.

User

no problem, sorry for all the delay and help me confirm delivery when u r free. thank you .

Answered
2017-05-31
loh*******
User

im also buy long time no receive yet..then status nothing...$ refund to our?

User

hi item is already refunded . please check

Answered
2017-05-30
eve*******
User

cart no. 110057657 order on (Apr 21, 2017 ). u shortage delivery to me. send you many message , and whatsapp you but no answer.
even though you have seen my message still dun want to reply. IS there any problem ? u telling me that next shipment will be last week
may but no news on this..... Appreciate you settle this if you are an honest seller.

User

Hi lynn . Sorry for late reply. Our number is 94558759. I will give u a call shortly

User

hi, i have whatsapp you. pls check your whatsapp . Or you can email me at evelyn_brunei@hotmail.com . Please really do reply me.

User

Hihi . Sorry that one is a office phone with no whatsapp. Please message us

Answered
2017-05-30
mel*******
User

Hi I ordered my items on 6 May. Till now I have not received my items. Please check and advise

User

Hihi item is delivered. Sorry for all the trouble and we hope u like ur item

Answered
2017-05-29
let*******
User

我的shampoo和Mask Hair 几时才到,我1/6早上要出国了.帮忙在30/5or最迟是31/5到可以吗?谢谢

User

Hi is ur tracking number xmg110395802? We have alrrady delivered
Have u receive it?

Answered
2017-05-28
meo*******
User

My items hve not receive. It's a month . Please check ...

User

Hi item is otw to our warehouse now . We are depatching driver to send it to u by this week. Our driver 3pl is call raiderex https://www.aftership.com/en/courier/raiderex

Unanswered
2017-05-27
Pho*******
User

Dear seller, i have not recieve my hair mask till now. Please help to check. Called the delivery side but they said no such tracking no.

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