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innisfree[1+1]★ innisfree Cleansing Foam Collections ★Apple Seed Deep Cleansing / Green Tea / Jeju Bija Trou

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Customer who recommended this item
402 (Based on 409 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
innisfree / South Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [1+1] Innisfree Cleansing Foam Collections ★ Eco Beauty Tools ★ Korean Cosmetics
BOOKMARK 1 2 3 4 5 6 7

Photo Review (163)

Customer Photo Review board

Highly Recommend Innisfree cleansing foam

Received bubble wrapped in a box. Thanks.

1st:04. Volcanic Pore Cleansing Foam 150ml | 2nd:04. Volcanic Pore Cleansing Foam 150ml(+S$2)

+ Add this option
Sep 18, 2017
mon*******

Highly Recommend Good

2nd time purchase. Cheaper than retail outlet.

1st:05. Volcanic Pore Scrub Foam 150 ml | 2nd:06. Olive Real Cleansing Foam 150 ml(+S$4)

+ Add this option
Sep 16, 2017
cha*******

Highly Recommend Items received

Fast delivery. Gonna try them tonight..

1st:04. Volcanic Pore Cleansing Foam 150ml | 2nd:05. Volcanic Pore Scrub Foam 150 ml(+S$2)

+ Add this option
Sep 15, 2017
mam*******

Highly Recommend Good quality product

Nicely sealed with bubble wrappers!! And thank you for the free gifts^^

1st:05. Volcanic Pore Scrub Foam 150 ml | 2nd:03. Bija Trouble Facial Foam 150 ml(+S$2)

+ Add this option
Sep 14, 2017
Chr*******

Highly Recommend Fast and Efficient Seller

Received items within 4 working days, will deal with this seller again. Thanks for the free samples.

1st:02. Green Tea Cleansing Foam 150 ml | 2nd:02. Green Tea Cleansing Foam 150 ml(+S$2)

+ Add this option
Sep 14, 2017
jer*******

Customer Review (409)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 25, 2017 Sam*******
Highly Recommend Sep 22, 2017 lin*******
Highly Recommend Sep 20, 2017 fab*******
Highly Recommend Sep 18, 2017 mon*******
Highly Recommend Sep 18, 2017 ziy*******
Highly Recommend Sep 16, 2017 cha*******
Highly Recommend Sep 15, 2017 mam*******
Highly Recommend Sep 14, 2017 Chr*******
Recommend Sep 14, 2017 lin*******
Highly Recommend Sep 14, 2017 jer*******

Item Q&A(19)

Status
Question & Answer
Date
Member
Answered
2017-09-08
jas*******
User

Hi,

Will you be restocking on White pore cleanser? Notice it is not in your list options so I guess it is out of stock?

User

Dear V,

No more cleansing foam for white pore care line.
Why don't you buy Tangerine C? We suggest that..
Love.

Answered
2017-09-07
ann*******
User

Hi seller,

Order no. 227731209 - cart no. 113001088
U have deliver the wrong item to me. I have placed order for green tea cleansing foam/olive real cleansing foam but u
deliver 2 green tea cleansing foam to me.
Please see attached photo.

User

Dear Cutomer,
We are so sorry..for our mistake..
Please, understand..
When you order nextime, we will offer you a special gift.

Love.

Answered
2017-09-03
cut*******
User

Hi
Expiry date for all items?

User

Dear S,

Very new. 2019..all.
Love.

Unanswered
2017-08-10
pen*******
User

Hi

I have ordered the Green Tea and Volcanic Pore Cleansing form, but you have delivered the two green Tea cleansing form,Can I exchange?

Unanswered
2017-08-08
kar*******
User

Secret Inquiry

Answered
2017-07-10
ong*******
User

Hello, i have a combination skin and is interested in using one of the cleanser from the sea salt line. However, im unsure which one i should go for? Any recommendations?

User

Dear h,

More sea salt caontainment is for more oily skin.
So...if you have a combination skin, we recommend 30%...and if you have dryness 20% for second choice...
If you have more oiliness 40% we recommend for your 2nd choice.
Thank you,
V.

User

Thank you!!

User

Love.

Unanswered
2017-06-24
Jin*******
User

I did not receive the white pore facial foam which i paid an additional $5.70 for. No refund either. Seller's customer service is lousy. Did not respond to my messages. Do not purchase anything from them as it's not guaranteed that you will get your items

User

Dear i,

Really??
Would you tell us your order number??
Actually...we only sell 1+1 cleansing foams...so...we did not wrap just one..
So..please, let us know your order nubmer.
As soon as we confirm that we made such a mistake, we will refund you.
V.

User

Hi please see attached screenshots for the order number and the previous conversation exchanges with you.

part 2 of the messages exchanged with you

Unanswered
2017-04-28
lov*******
User

Order number 214103662

Hi there,

I placed an order on the 25th for 4 bottles of green tea facial cleanser and the status has been updated to shipping on delivery since 26th, but till today there hasn't been a tracking number provided.

Has the order been sent out or is it still with you?

User

Dear A,

We are so sorry in shipping delay.
We guess you can get your item on Modany.
If you have further questionsm let us know.
Thank you,
V.

User

I look forward to receiving it today :)

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