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innisfree[1+1] innisfree Cleansing Foam Collections ★Apple Seed Deep Cleansing / Green Tea / Jeju Bija Trou

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Manufacturer/
Place of origin
innisfree / South Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [1+1] Innisfree Cleansing Foam Collections ★ Eco Beauty Tools ★ Korean Cosmetics
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
278 (Based on 281 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (109)

Customer Photo Review board

Highly Recommend Items received.

Items received as described in good orders with freebies.

1st:11. Extreme Power Facial Cleanser 100ml | 2nd:11. Extreme Power Facial Cleanser 100ml(+S$2)

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Jul 24, 2017
sin*******

Recommend Satisfied

Satisfied. Reasonable delivery time. Shipment directly from Korea.

1st:01. Apple Seed Deep Cleansing Foam 150 ml | 2nd:01. Apple Seed Deep Cleansing Foam 150 ml

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Jul 24, 2017
ghc*******

netural Facial Cleanser

Fast delivery but size abit smaller than expected. Yet to use.

1st:03. Bija Trouble Facial Foam 150 ml | 2nd:07. Sea Salt Whipping Cleanser 130 ml(+S$4)

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Jul 20, 2017
jac*******

Recommend Good

Good product!!! best price

1st:02. Green Tea Cleansing Foam 150 ml | 2nd:02. Green Tea Cleansing Foam 150 ml(+S$2)

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Jul 19, 2017
fra*******
Jul 19, 2017
yok*******

Customer Review (281)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 26, 2017 *********
Highly Recommend Jul 26, 2017 ann*******
Highly Recommend Jul 26, 2017 ali*******
Highly Recommend Jul 25, 2017 cat*******
Recommend Jul 25, 2017 mag*******
Highly Recommend Jul 24, 2017 sin*******
Recommend Jul 24, 2017 Cut*******
Recommend Jul 24, 2017 ghc*******
Recommend Jul 22, 2017 mul*******
Recommend Jul 22, 2017 she*******
Item Q&A(14)
No. Question & Answer Member Date Status
27566721 Inquiry for the item from ong**** ong******* 2017-07-10 Answered
Hello, i have a combination skin and is interested in using one of the cleanser from the sea salt line. However, im unsure which one i should go for? Any recommendations?
 
[Re] Inquiry for the item from ong****
Dear h,

More sea salt caontainment is for more oily skin.
So...if you have a combination skin, we recommend 30%...and if you have dryness 20% for second choice...
If you have more oiliness 40% we recommend for your 2nd choice.
Thank you,
V.
 
[Re] Inquiry for the item from ong****
Thank you!!
 
[Re] Inquiry for the item from ong****
Love.
27362116 Inquiry for the item from Jin**** Jin******* 2017-06-24 Answered
I did not receive the white pore facial foam which i paid an additional $5.70 for. No refund either. Seller's customer service is lousy. Did not respond to my messages. Do not purchase anything from them as it's not guaranteed that you will get your items
 
[Re] Inquiry for the item from Jin****
Dear i,

Really??
Would you tell us your order number??
Actually...we only sell 1+1 cleansing foams...so...we did not wrap just one..
So..please, let us know your order nubmer.
As soon as we confirm that we made such a mistake, we will refund you.
V.
 
[Re] Inquiry for the item from Jin****
Hi please see attached screenshots for the order number and the previous conversation exchanges with you.
 
[Re] Inquiry for the item from Jin****
part 2 of the messages exchanged with you
26660772 Inquiry related delivery from lov**** lov******* 2017-04-28 Answered
Order number 214103662

Hi there,

I placed an order on the 25th for 4 bottles of green tea facial cleanser and the status has been updated to shipping on delivery since 26th, but till today there hasn't been a tracking number provided.

Has the order been sent out or is it still with you?
 
[Re] Inquiry related delivery from lov****
Dear A,

We are so sorry in shipping delay.
We guess you can get your item on Modany.
If you have further questionsm let us know.
Thank you,
V.
 
[Re] Inquiry related delivery from lov****
I look forward to receiving it today :)
25739945 Order No.: 203634197 pin******* 2017-02-13 Answered
Hi,

I ordered my items on 24.01.2017 but i have yet to receive the item.

Please check,

Thanks
 
[Re] Order No.: 203634197
Well...we confirmed that your got your item 2nd Feb.
If not, would you call Qoo10 cutomer Center??

Or you can call 6546-7501 for fast feedback.
Give them your tracking number.

V.
 
[Re] Order No.: 203634197
Hi,

I did not receive the item and I tried calling the number but the number is not in use.

Please advise.
25029097 Hi dear, ins******* 2016-12-14 Unanswered
16435850 Recommedation iva******* 2015-02-07 Answered
Hi,
I'm 43 years old, combination skin with large pores.
Which of the cleanser is suitable for me?
Thanks, ^)^
 
[Re] Recommedation
Dear M,

Thank you for your question. I suggest Green Tea or Volcanic. And, after washing your face, please, moisturize completely...

and pack 1~2 times a week...

I hope my explanation is helpful for you.
V.
15021019 Qxpress normal mail lai******* 2014-10-22 Answered
Pls response
 
[Re] Qxpress normal mail
Dear Customer,

Please, let us know what you are asking or what you want to know about?
14988411 Free qxpress normal mail lai******* 2014-10-20 Answered
Please add in this option. Thx
 
[Re] Free qxpress normal mail
Dear L,

OOOOHHH...I got it...You are so cute...We will immediately change it to normal FREE Mail..

Thank you,
V.

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