mixshop
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mixshop
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POWER MINISHOP RATE 90%
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SHOE LACE / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace


Customer who recommended this item
99 (Based on 103 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Q: I have not received my items ? Seller 2015-04-23
Q: How can I exchange an item ? Seller 2015-04-23
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Flat Shoe lace / shoelace / running lace / sport shoe lace / shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace /shoestrings/bootlace/round athletic shoelace
BOOKMARK 1 2 3 4 5 6 7

Photo Review (19)

Customer Photo Review board

Highly Recommend Well received!

Shipping was very fast, laces looked good as well. Satisfied! :D

Type:FLAT 1.2m (width 0.8cm ) | COLOR Code A:#0 | COLOR Code B:1

+ Add this option
Sep 28, 2017
sta*******
Aug 17, 2017 1
766*******

Highly Recommend Second Purchase

Received in good condition

Type:FLAT 0.9m (width 0.8cm ) | Code A:0 | Code B:1

Aug 15, 2017
san*******

Highly Recommend Fast delivery. Great Seller!

Bright Color. Fast delivery by normal post. Great Seller!

Type:FLAT 1.2m (width 0.8cm ) | Code A:3 | Code B:4

Jul 24, 2017
Tan*******
Jul 21, 2017
Tan*******

Customer Review (103)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 16, 2017 san*******
Highly Recommend Oct 16, 2017 avi*******
Highly Recommend Oct 13, 2017 niv*******
Highly Recommend Oct 12, 2017 liu*******
Highly Recommend Oct 12, 2017 ibe*******
Highly Recommend Oct 06, 2017 viv*******
Highly Recommend Oct 04, 2017 tan*******
netural Oct 02, 2017 wee*******
Highly Recommend Oct 02, 2017 soh*******
Highly Recommend Oct 02, 2017 chu*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Notice
Seller

A: Dear buyer, usually, Qxpress will take 2~3 working day for the delivery.

Singpost will take 3~5 working days for small packet delivery, but sometimes there may slightly delays, NO tracking for normal mail, for bulky parcel which not able to fit into your mail box, postman will leave your parcel at your nearest post office with or without notice,please bring IC to check for bulky parcel at your post office counter.


Pls kindly wait for another few more days, and check your letter box sometimes if you selected Singpost normal mail. you may Qpost us or email us at "mixshop.sg@gmail.com" with your Order or Cart number, if you still could not received your order after 1 week of your payment.


Pls kindly understand, for a better communication and faster process, Pls make a "inquiry to sell" or email us before file a refund/cancel/non-receipt claims on the system. Thank u.

Notice
Seller

A: Dear buyer, you are welcome to visit our outlet for exchange at Nex mall (#04-53, Serangoon MRT), Square 2 Mall (#03-46, Novena MRT), or KB-1 (#05-02, 1 Kaki Bukit Ave 3,) if you happen to be around to avoid the high shipping cost and long waiting time. Pls confirm with us before visiting with us, So, we can prepare for your exchange in advance.

However, you may send back the wrong item to us at "#05-02, KB-1, 1 Kaki Bukit Ave 3, S416087" if you are not free for walking in, Pls attach a short memo with your order number for exchange.

For a hygiene reason, Pls note that the return item must be a original packing without trying.

Thank you

Answered
2017-08-18
yen*******
User

Hello there. I have received all of my items, but I think you missed sending me the shoe laces. It should come with other items I got from you since it's one shipping group. My order number is 224703003.
Could you please arrange another shipment for my shoe lace? Or should I just pick it up at the store? Thank you for your help. And thanks for the free gifts (heart beads) :)

User

Hi, dear buyer, your order was sent on Aug 11, 2017 by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, thank you.

User

Oh I see. Does it mean the shoelace is sent separately? I thought it was sent together with my beads. Thank you for your assistance :)

User

hi, dear buyer, yes, I think so, because I checked, seems you made 2 separate orders, our warehouse team follow orders pack and send. thank you

Answered
2017-04-23
ali*******
User

Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

User

How to select ?

Select: 1 SHAPE (Flat, Oval, Printed)
2 LENGTH & WIDTH (0.9m ~ 1.8m)
3 COLOR (57 Colors Available)
#04 = Code A : 0 Code B : 4

Answered
2017-04-23
ali*******
User

Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

User

How to select ?

Select: 1 SHAPE (Flat, Oval, Printed)
2 LENGTH & WIDTH (0.9m ~ 1.8m)
3 COLOR (57 Colors Available)
#04 = Code A : 0 Code B : 4

Answered
2016-12-20
Yuw*******
User

For school shoes size 38 / 39, which type of laces shall I take? Thanks.

User

hi, dear buyer, shoelace length depends on how many hole as listed on our listing, but not size, pls check at our listing. thank you

Answered
2016-09-22
tin*******
User

Hi does the shoelace comes in a pair or just one ?

User

Hi, it comes in a pair. Thank u!

User

Alright thank you so much (:

User

Ok. Thanks! :)

Answered
2015-12-18
tan*******
User

Hi, it has been two weeks and I have still not received my items. please advice.

User

hi, dear, is refunded, detail as follow

2015-12-17 13:14:39

hi, dear q10, the item color is out of stock, we tried to contact buyer change color or refund by moblie no. few times. but not reply, pls refund for us this order. thks
2015-12-17 17:51:40

Dear seller,
Good day to you.

For your information, the order is unable to be cancelled due to buyer has applied cart discount coupon for the cart number and additional charges will charge on buyer if one of the order under the cart been cancelled as the minimum purchase amount is not meet.
For this case, we suggest seller proceed refund without order been cancel (seller will get the order's settlement in Qaccount as per normal delivered order after the service fee been deducted).

The refund amount for the mentioned order number(s) as follows;

- order no. : 158012416 / refund amount : S$1.00 (Item price)

The amount will deduct from seller's settlement once the seller agrees with the refund process that we suggested.
*Please be noted that the Qoo10 service fee will charge on seller based on the initial payment amount paid by buyer despite partial refund been process.

Please revert to us should seller agreed to proceed as above suggeste
2015-12-18 08:57:06

yes. pls
2015-12-18 16:34:53

Dear Seller,
Good day to you.

Thank you for your message.
We’ve issued a refund for the following order as per seller’s request.

- order no. : 158012416 / refund amount : S$1.00 (Item price)

The amount has been sent to the buyer's Qaccount > Qmoney so that the buyer can use or withdraw the amount on Qoo10.
Please kindly check the refund details on QSM and also advise your customer check the partial refund details on [My Qoo10 > Qaccount > Qmoney] page.

Have a nice day ahead.

Thank you.

Answered
2015-09-01
drt*******
User

Do u have longer ones eg, 135cm? Cos in using for Nike high cut sneakers.

User

Hi, Dear, No, so far longer one is 120cm thank u

Address
KB-1 1 KAKI BUKIT AVENUE 3 #05-02
Available during
MON~SAT : 9:00am ~ 6:00pm SUN, Holiday : day off
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