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【MAY 25th update】2017 NEW LINEN DRESS COLLECTION 400+ - DRESSES TOPS SHORT THIRST PANTS- PLUS size


Notice

Subject Register Date
Possible Cancellation Of Order Seller 2016-11-16
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
1275
Average Customer Review
87 / 100
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Customer Review(2,085)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-05-28 ela*******
Highly Recommend 2017-05-26 ren*******
Recommend 2017-05-25 tan*******
netural 2017-05-25 fuy*******
netural 2017-05-25 loo*******
Recommend 2017-05-25 leo*******
Highly Recommend 2017-05-23 een*******
Recommend 2017-05-23 hlo*******
netural 2017-05-23 cme*******
Recommend 2017-05-22 mc_*******

Seller Information

D&P

  • Address : Guangdong Province Guangzhou Tianhe NO200 BULIDING A,HAOJINGHUAYUAN
Item Q&A(320)
No. Question & Answer Member Date Status
NOTICE Possible Cancellation Of Order Seller
26841705 Inquiry related cancel and refund from ivy**** ivy******* 2017-05-13 Answered
Hi Seller,
The refund amount was deposited to QMoney not to bank account. Received. Thanks.

How about the return pants?
Any arrangement for pick up directly from me? I will NOT do any sending by myself & pay any extra postage.


Pls reply, Thanks.

Ivy Loh
 
[Re] Inquiry related cancel and refund from ivy****
i am sorry, pls send back local qxpress or post, tks
26811450 Cart No : 110474551/ Order no : 215488927, 928, 929 yao******* 2017-05-11 Answered
Ordered 3 pcs but unsure whether the size are accurate as per your chart. My Shoulder : 38cm/ Chest : 95cm/ Wasist : 83cm/ Hip : 97cm. Kindly dispatch to me items that fitted my size. Appreciated.
 
[Re] Cart No : 110474551/ Order no : 215488927, 928, 929
ok, we will send the goods due to your order , tks
26701318 Inquiry related delivery from m.l**** m.l******* 2017-05-02 Answered
I have not received all my 5 items!! please advise !!!
 
[Re] Inquiry related delivery from m.l****


hi, i check your track, you will get the goods in 2 days, tks


2017-05-03 07:28:35

CBD

Starting Delivery to Recipient



2017-05-02 15:37:34

Singapore East Hub

Arrived at the Distribution Center



2017-04-28 18:07:49


Starting Delivery to the Destination Country



2017-04-28 11:04:21

China Guangzhou Hub

Arrived at the Processing Facility
,
26676250 Inquiry related delivery from bab**** bab******* 2017-04-30 Answered
hi, just to check when will Order No. 214630568 to 214630572 be posted out? When will receive in Singapore? Thanks.
 
[Re] Inquiry related delivery from bab****
HI, AS IT IS MAY DAY IN CHINA, WE HAVE TWO DAY HOLIDAY, WE WILL SEND THE GOODS OUT ON MAY 3rd, YOU WILL GET THE GOODS NEXT WEEKEND, TKS
 
[Re] Inquiry related delivery from bab****
hi, i receive the items today, but 1 of the following item is missing;
Order No. 214630572
Group:MAT / Item:OO5(+S$7)
Color(fill in):blue / size(fill in):2XL

Please send the missing item. Thanks
 
[Re] Inquiry related delivery from bab****
hi, i check, this item no stock, how about refund to u?
 
[Re] Inquiry related delivery from bab****
yes, please refund.
 
[Re] Inquiry related delivery from bab****
OK, WE APPLY FOR REFUND YET, PLS CHECK. TKS, WE UPDATE MANY NEW ITEM EVERYDAY, PLS CHECK
26668666 wrong item doa******* 2017-04-29 Answered
Hello seller,

I purchased your item (code MAK 010, as the attached photo), however, I received a different item
How to exchange this?
 
[Re] wrong item
the one I received as the below photo
 
[Re] wrong item
oh, i am sorry, we can help u exchange, pls apply for exchange with Qxpress. They will get the parcel and send back to us. when we receive the parcel, we will exchange for u. tks
Do keep the goods is new and with original packing. tks
26501079 MAD-018 quality tom******* 2017-04-16 Answered
Dear Seller

Is the material quality of MAD-018 comparable to MAY-002?

Please advise.

Rgds
 
[Re] MAD-018 quality
ok
26495632 MAY-002, MAY-016, MAG-010 AND MAG-012 tom******* 2017-04-15 Answered
Dear Seller

Before I placed my order, I had made it a point to check on the material. You had assured me that the material of the clothes are 100% natural.

I've received my order today, and am very unhappy to say that only MAY-002 is true to the design, quality and colour (with a bit of black stain which is acceptable).

However, MAY-016, MAG-010 and MAG-012 is way below expectation. The cut is bad, the colour not true to picture, and I'm sure the material is not 100% natural, but mixed with polyester. The quality is so bad that I won't be able to wear them, and it's an embarassment to give away.

Instead of a refund, I'd like D&P to compensate by sending another piece of MAY-002 in white colour and L size since it's the only piece I can wear.

Bear in mind that even with the 1 piece of compensation for MAY-002, I will still bear the loss of 2 pieces of MAG-010 and MAG-012.

Looking forward to your favourable reply.
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
i am sorry, if u do not like, we can hlep u exchange,tks
the Singapore Qxpress contact as following, you can ask them to get the parcel back, when we receive the parcel, we will deal with it asap. tks
info@qxpress.sg,
tel :656661-9100
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
Dear Seller

We will return MAY-016, MAG-010 and MAG-012. In return, we would like to exchange said items for 1 piece MAY-002 white (L size) and 1 piece of MAD-018 Blue (L size). These 2 items would be about the same value as MAY-016, MAG-010 and MAG-012.

Please confirm acceptance before I contact Singapore Qxpress for collection.
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
ok,tks
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
Dear Seller

We have contacted Qxpress in Singapore for collection. However, they require delivery voucher before collection. In this case, please provide the delivery voucher to me for the collection. Please note that there is no way the buyer will bear the cost of shipment to China as it costs more than SGD20.00, which is about the cost of the items itself.

Alternatively, you could just send MAY-002 White (L size) and MAD-018 Blue (L size) to me without the returned goods as I'm sure the cost of the badly made items are negligible.

Bearing in mind international shipping costs, it would help if you could be more honest and inform buyers about quality of goods to avoid future misunderstanding and inconvenience to all concerned.
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
tell him your order no. they will arrange for it, tks
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
Does this mean D&P will pay for the return shipment from Singapore to China? What's the delivery voucher no? Otherwise, Qxpress Singapore will charge buyer.
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
HI, THE POSTAGE U NEED PAY FOR THEM, WE HAVE ALREADY BEAR THE POSTAGE FOR SEND TO U. NOW WE AGREE WITH RETURN, TKS
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
Nobody in their right mind will pay SGD20.00 to SGD30.00 for return postage for worthless items. Any which way, seller will have to bear the consequences for false advertising. I will have to insist that seller sends the 2 pcs of dresses that I've previously requested as compensation i.e. 1 pc MAY-002 White (L size) and 1 pc MAD-018 Blue (L size) to me without the returned goods.
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
hi, pls send us by cheap post which is almost (3-5)sgd, tks, the wearhouse can not resend the goods to u. we just few profit, tks
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
Do I send the clothes back to following?
ADD:ROOM 2008, BULIDING A,HAOJINGHUAYUAN,Tianhe district,Guangzhou, Guangdong, China
TEL:13927493282
TO: YI ZHICHENG
 
[Re] MAY-002, MAY-016, MAG-010 AND MAG-012
YES, THIS IS OUR WEARHOUSE ADD. TKS
26416293 Inquiry for the item from wwl**** wwl******* 2017-04-08 Answered
My measurement is 89 / 81 / 99 cm. what size should I buy for MAY O14 and MAG O12?
 
[Re] Inquiry for the item from wwl****
U CAN TAKE SIZE L. TKS

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