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POWER MINISHOP RATE 90%
15.50

14 Designs BUY 1 GET 1 FREE (Free Shipping) Tank Top Blouse Dress - S508


Customer who recommended this item
245 (Based on 317 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (87)

Customer Review (317)

Customer Review board
Rating Feedback Date Written by
Recommend May 16, 2016 mit*******
Highly Recommend Apr 22, 2016 yat*******
Recommend Sep 14, 2015 nor*******
Not Recommend Sep 10, 2015 mha*******
Not Recommend Aug 08, 2015 twe*******
Recommend Jul 04, 2015 rei*******
netural Jul 02, 2015 ver*******
Recommend May 27, 2015 ari*******
netural May 23, 2015 que*******
Highly Recommend May 22, 2015 sim*******

Item Q&A(13)

Status
Question & Answer
Date
Member
Notice
Seller


Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Hi, please take note that we have changed our email address from previous enquiry@star-blink.com to starblinkenquiry@gmail.com. Thanks

Answered
2015-09-03
mha*******
User

Will pm you my email. Unable to send email address here.
Hope to hear from you soon.

User

Hi,
Okay, noted.
Thanks.

Answered
2014-11-23
phi*******
User

hi, would like to check if you will stock up white floral?

User

Hi,

Sorry we will not restock white floral.

Thanks

Answered
2014-07-19
dew*******
User

Hi. I have received the replacement but it's exactly the same piece that i sent back to you!??! Please check the photos. Order 43428752. What's going on here? And you said will refund me the postage yet you just enclosed a stamp??? So you want me to use this stamp to send back to you again is it??? So ridiculous!!! Please send me a replacement asap!!!

User

Hi, sorry about this but kindly email us as out previous conversation are all by email.

User

Hi. Already sent you the email on Sat 19 Jul 250pm. Thanks.

User

Dear customer.

Your inquiry will soon be confirmed and answered by the seller.
※ Inquiries related to Payment.
Cancellation and any Urgent issue can possibly be dealt from CS team.
Thanks & Best regards.
P.S. The information is also sent to the seller to meditate this case.

Hi,

we have replied you via webstore. Thanks.

Answered
2014-07-01
reg*******
User

Hi Seller,

I still have not received my items for Order No. 43709148.
Ordered on 18 Jun (almost 2 weeks already). Kindly advise.

Thanks.

User

Hi, we will check for return parcel and get back to you again. Kindly let us know again if you still do not receive by this week. Thanks.

Answered
2014-06-30
cho*******
User

Order no 43429510 , 43429511
Till now I still didn't receive the items. Bought on 6 June, pls check and get back.

User


Hi,

It's already posted out quite some time. Its posted out in a sliver package. Please kindly verify if your mailing address given correctly in Qoo10 and if you received any notification card from singpost while we check for return mail. Singpost normal mail delivery takes a long time to deliver nowadays and please kindly wait for at least 1 week for them to deliver. Thanks

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink

User

Address is correct, I bought more than. 200 items from qoo10. Already waited very long.

User

We will look out for any return parcel from Singpost. Kindly let us know again if you do not receive your parcel by this week.

Answered
2014-06-24
que*******
User

Hi :) May I know when will you be shipping out my items? Thank you :)

User

Hi, your parcel had been post out by Singpost Normal Mail. Thanks.

Answered
2014-06-23
viv*******
User

Hi Seller,

I have not receive my parcel till now.
Please advise.

thanks!

regards,
vivien

User


Hi,

It's already posted out quite some time. Its posted out in a sliver package. Please kindly verify if your mailing address given correctly in Qoo10 and if you received any notification card from singpost while we check for return mail. Singpost normal mail delivery takes a long time to deliver nowadays and please kindly wait for at least 1 week for them to deliver. Thanks

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink

User

Hi Seller,

It have been more than a week.

thanks!

User

Hi, we will need to wait for any return parcel as it may take up to 2 weeks for Singpost to return the parcel back to us. Kindly let us know again if you still do not receive the parcel on by this week. Sorry for the delay.

Answered
2014-06-22
dew*******
User

Hi i just received my items. 1 piece is ok but another 1 the stitching right in front is really too ugly and very obvious. Really can't be worn. Attached is the photo. Please kindly send a replacement. Thank you.

User


Hi, could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. Thanks

Our email : enquiry@star-blink.com

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink

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