Starblink Join Fellow
Brand Qstore
16,556 Fellows
POWER MINISHOP RATE 90%
11.9000

[20 SEP New] Pants and Bottoms Collections (Sizes Available)


Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 101 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (29)

Customer Photo Review board
Mar 02, 2016
lai*******
Feb 29, 2016
ult*******
Jan 19, 2016
lim*******

Recommend Not bad

Delivery period was a bit long,items not bad

Group:TBQ | No.:16 | Size:LARGE(+S$6)

Jan 14, 2016
wen*******
Dec 13, 2015
mei*******

Customer Review(134)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-01-04 tan*******
Highly Recommend 2016-12-22 her*******
Recommend 2016-11-23 tan*******
Highly Recommend 2016-11-16 fyi*******
Highly Recommend 2016-09-18 San*******
Recommend 2016-08-29 Pin*******
Highly Recommend 2016-06-23 dot*******
Recommend 2016-06-10 fui*******
Highly Recommend 2016-06-08 tin*******
Highly Recommend 2016-06-04 jia*******
Item Q&A(29)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Change of email address to : starblinkenquiry@gmail.com Seller
NOTICE Emails and enquiries Seller
NOTICE Operating Hours Seller
FAQ I've chosen normal mail for my orders. It's been so many days and i haven't receive the items. Seller

Hi, please check if your mailing address is given correctly. Nowadays singpost delivery is very slow and some buyers only receive their package after 1-2 weeks. Please use Qexpress if you want your delivery to be fast and safe. We won't be able to check any lost mail or delayed delivery if you choose to send by normal mail. Thanks

FAQ My shipping info shows that my order estimated shipping date is yesterday. But when i check my order today its still not posted out yet. What is happening? Seller

Hi, your order might be out of stock and not posted out yet. Please kindly check your Qoo10 account in your message box for our latest update of your order status. Thanks

FAQ My shipping status is changed to "on delivery" and i have received email from Qoo10 that order is posted out. My shipping option is under Qexpress but there's no tracking number shown. Seller

Hi, tracking number will be updated 1-2 days after Qexpress collect the package. Please kindly wait and i'll be updated soon. Thanks

FAQ Does all your clothing come in sizes? Seller

Hi, some of our clothing don't come in sizes. Those with sizes will be indicated when you placed your order in the selection list. If there's no size selection available means it only comes in one size. Thanks

25215478 [About Item] Related Inquiries tan******* 2016-12-29 Answered
Dear seller, i would like to order : PB 9/12/14 (S Size) , pls cfm your stock level as i want to avoid the disadvantages refund from Q10.
 
[Re] [About Item] Related Inquiries
Hi,
All are instocks. Green last piece left.
Thanks.
24754004 Pant lau******* 2016-11-25 Answered
PA-10
Pls advise material. Thanks
 
[Re] Pant
Hi,
PA-10 is Beige color, not white. Cotton and linen.
Thanks.
24753851 Pants lau******* 2016-11-25 Answered
Hi Seller
for PA-10 and PA-1, white colour
Which is less transparent?
Thanks
 
[Re] Pants
Hi,
Both slightly sheer under sunlight.
Thanks.
22676967 TBO-1 sie******* 2016-06-11 Answered
Dear Seller, does the pant fit waist size of 31? Do u have the grey colour in Stock? Thks
 
[Re] TBO-1
Hi,
All colors are out of stock.
Thanks.
22096992 PANTS PA 1 lie******* 2016-05-02 Answered
Hi pls advise material type , is it linen or ?
Also is the color pure white or cream color ?
Pls revert.

thanks.
 
[Re] PANTS PA 1
Hi,
Material is polyester and spandex. Cream color.
Thanks.
21839541 Return Item ros******* 2016-04-19 Answered
170212113
·Item :

[17 NOV NEW] Pants and Bottoms Collections (Sizes Available) - Free Shipping
Go
·Option :

Group:PA / No.:13 / Size:LARGE(+S$4)

I would like to return the above order as it does not fit me. I would order a bigger size again.

Regards
 
[Re] Return Item

Hi, could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . Thanks

Our email : starblinkenquiry@gmail.com

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink
 
[Re] Return Item
Order No: 170212113

Please let me know when I can mail it back to you.

Regards
 
[Re] Return Item

Hi, could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . Thanks

Our email : starblinkenquiry@gmail.com

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink
21157300 resend missing attaching abt starblink refund eve******* 2016-02-25 Answered
Sorry missed out the attachment where starblink adv will refund
 
[Re] resend missing attaching abt starblink refund
Already inquiries replied. Thank you.
21157268 resend missing attaching abt starblink refund eve******* 2016-02-25 Answered
Hi sorry sending missing 2nd attachment showing starblink doing the refund,see below emails.
-__________

[Re] is my order out of stock or been shipped ?

Feb 25, 2016 (Thursday) PM 2:39:23

From : CELIA / To : Qoo10 CS center

Hi with ref to your reply,pls see attached 2 screen shots ,1 showing starblink doing the refund and another one is their reply tome that they have advised q10.

[Re] is my order out of stock or been shipped ?

Feb 25, 2016 (Thursday) PM 2:12:02

From : Qoo10 CS center / To : CELIA



Dear customer,
Good day to you.

Thank you for your email. In this case kindly provide to us the screen shoot of the conversation stated that the seller have agree for the refund to you. Upon receiving we will assist to check with the seller regarding your refund.

Looking forward to hear a reply from you.

Appreciated your cooperation.

Thank you

[Re] is my order out of stock or been shipped ?

Feb 24, 2016 (Wednesday) PM 10:57:52

From : CELIA / To : Qoo10 CS center

No, you got the facts wrong , there was no delay for the pants i ordered fm Starblink , pls refer to our past email correspondence, starblink stated clearly that the pants iwas out of stock and a refund has been processed. Starblink pressed 'confirm delivery' by mistake.Starblink advised me that they will take up the matter and explain to you, Q10. I repeat my last email msg to you as follows:
quote :?
With ref to your reply, pls note that the order no. 163880197 that you mentioned is for a mascara from seller, Cocomo which i have just received today ! The one that i am referrring in all our email correspondences is for order no. 163266539 from seller Starblink.The item is mentioned in thesubtitle/header of this email. Pls see attached a snap shot of the order for your better understanding. Understand ?
unquote

so, pls remove the message asking me to acknowledge delivery.
 
[Re] resend missing attaching abt starblink refund
Already inquiries replied. Thank you.

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