CICI`Lin
CICI`Lin Join Fellow
Brand Qstore
8,406 Fellows
MINISHOP RATE 90%
12.20

2015 ★Winter Leggings Collection★-10 degree keep warm★K-POP STAR Fashion SKIRT Leggings★Women pant


Customer who recommended this item
592 (Based on 752 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-27
How to submit return or exchange from the buyer's end? Seller 2016-04-27
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (169)

Customer Photo Review board

Recommend Winter Leggings Collection

Item received in good condition. Good quality.

Group:DDK32 | Model:D10 | Size:Free(+S$6.90) | Winter socks|Gloves:None

+ Add this option
Jan 18, 2017
dou*******
Jan 01, 2017
abi*******

Recommend Good

Received the leggings and material seem pretty good

Group:DDK32 | Model:D3 | Size:Free(+S$6.90) | Winter socks|Gloves:None

+ Add this option
Dec 12, 2016
luj*******

Recommend Winter leggings

Received in 2 weeks above, slow delivery! Winter leggings suitable for 15'c to 23'c degree! Quality ok! Thanks

Group:DDK21 | Model:D10 | Size:Free(+S$1.90) | Winter socks|Gloves:2PC Socks(+S$5)

+ Add this option
Nov 19, 2016
agn*******

Highly Recommend Winter leggings

Recommend to wear in autumn season. Good quality.

Group:DDK21 | Model:D10 | Size:Free(+S$1.90) | Winter socks|Gloves:None

+ Add this option
Nov 16, 2016
cin*******

Customer Review (752)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 18, 2017 dou*******
netural Jan 01, 2017 abi*******
Highly Recommend Dec 31, 2016 dju*******
Highly Recommend Dec 31, 2016 apr*******
netural Dec 22, 2016 pri*******
Highly Recommend Dec 21, 2016 jes*******
Highly Recommend Dec 20, 2016 ghh*******
Recommend Dec 20, 2016 swe*******
Highly Recommend Dec 14, 2016 k_e*******
Recommend Dec 12, 2016 luj*******

Item Q&A(87)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-12-01
sup*******
User

Hi Seller,

I would like to ask about my shipment. My Order No. is 106775073.
The item was sent out on 26 Nov but i not yet receive.
I cannot track my order also.
Please help me check.

Thanks.

User

Dear customer, I'm very sorry, you lost items by Courier, sent to you again tomorrow, thank you for your support to understand

Answered
2016-11-16
all*******
User

hi
do you have plus size leggings with skirt (waist bigger than 90cm?)
Thank you

User

Hi, sorry for delay, we are working on your case. Thank you for your waiting.

Answered
2016-10-29
ika*******
User

Hi! I would like to receive the item before 20 November 2016. I'm from Singapore. Is it okay?

User

ok
thanks

Answered
2016-10-12
van*******
User

I had feedback i couldn't even get the pants. It was so small. I passed to my 10yrs old daughter and even she had difficulty to put it on.

I requested for refund.

User

Dear customer,
our SG warehouse address is
lock and store 502 chai Chee lane Blk B, #03-14
S(469025) (Ho Bee Choo)
when you sent it out,please inform us to make full refund .
Regards
Package to write your order number and name. thank you
You can order again, thank you very much

User

Can i go return at your factory? Do let me know your opening hour and contact no. Thank you.

User

Hi, sorry for delay, we are working on your case. Thank you for your waiting.

User

Please reply!! I m still waiting.
let me know your opening hour and contact no. I go to your factory.Thank you

User

ok
thanks
Phone 96903977(Ho Bee Choo)

User

Have u gave me full refund?? Item already returned back few days ago.

User

Dear customer,
Your refund have been done ,please check your Q-account or Credit Card account later.
Regards

Answered
2016-10-07
win*******
User

May i know your thin leggingbis it suitable for winter??

User

hi
DDK32-D1,D2,D3,D4,
DDK11-D15.THANKS

Answered
2016-09-27
whi*******
User

Hi, you asked me to send items back to you for FULL REFUND when I requested for an exchange!!!
Up to now, I had NOT received any RERUND status as yet!?
You asked me to check with Qoo10 but they told me that they had to check with you!!?
End up... No response from either of you regards to my REFUND
PLEASE CHECK AND PROCEED MY REFUND ASAP!

User

Dear customer,
it shows completed already , please contact with the email:help@qoo10.sg or customer service :+65-6500-4440 to check the detail.
Regards

User

Hello! Called qoo10 n they said will checked with you (seller) n you said it stayed as "completed"!!?
So is it FULL REFUND or EXCHANGE??!
Please refer to attachment!
No reply from Qoo10 n you replied as "completed" had to refer to qoo10!
So how's my REFUND or Items to be exchanged???
Don't push around and end up I got NOTHING in return!!?

User

Dear customer, I contact qoo10 sg refund to you, thank you for your support to understand

User

Why is that so the refund is $7.00 only!
My return items are $13.90 + $3.40 = $17.30??!
Must we'll send back my items instead of refund!!?

User

Dear customer, now also need to give you a refund how many money? Thank you for your support to understand

Answered
2016-07-21
jes*******
User

Hi, I have bought 5 items from you including 2 pair of socks and 1 gloves, however the 5 pieces of leggings I like it very much but it is too small for me, I can't fit in. Can you kindly refund? Let me know how.

User

Dear customer,
our SG warehouse address is
lock and store 502 chai Chee lane Blk B, #03-14
S(469025) (Ho Bee Choo)
when you sent it out,please inform us to make full refund .
Regards
Package to write your order number and name. thank you
You can order again, thank you very much

Answered
2016-07-18
yy_*******
User

hi I would need the items (leggings) before 29 july2016 for my trip, if I place order today, will the items arrive before 29july?

YY

User

Dear customer, shipping time 5 to 7 working days, thank you

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