Zashion
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zashion
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MINISHOP RATE 90%
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2016 High Quality Japanese Linen Apparels Cotton Dress Japan Linen / Plus Size Dress/Pants/Shirt


Customer who recommended this item
328 (Based on 477 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
How to submit Return or Exchange from buyer’s end? Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (124)

Customer Photo Review board
Mar 13, 2016
mss*******

Recommend 😊😊

Thank you..................................

Group:MRAK 4 | Item:07 | color:Red(+S$8.90)

+ Add this option
Jan 06, 2016
mui*******

netural Received

Received in good condition...............

Group:MOCA 4 | Item:09 | Color-Size:A-M(+S$4.90)

Jan 06, 2016
jan*******

netural Okay

Delivery was fast around a week. The material i bought for this dress was too thick.

Group:MOCA 0 | Item:02 | Color-Size:B-XL(+S$2.90)

Dec 28, 2015
aze*******
Nov 15, 2015 2
Cyr*******

Customer Review (477)

Customer Review board
Rating Feedback Date Written by
Recommend Mar 13, 2016 mss*******
Recommend Mar 09, 2016 fre*******
Not Recommend Mar 08, 2016 yan*******
Highly Recommend Jan 27, 2016 dwi*******
Recommend Jan 14, 2016 dwi*******
Recommend Jan 13, 2016 urf*******
Recommend Jan 06, 2016 mui*******
netural Jan 06, 2016 jan*******
netural Dec 28, 2015 aze*******
Recommend Dec 28, 2015 aze*******

Item Q&A(26)

Status
Question & Answer
Date
Member
Notice
Seller

Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.

We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

1. Any return of exchange of items will be applicable within 7 days upon receiving of item.

2. Shortage/ Wrong item received:
- Provide picture of item contents within the parcel package.
- Provide picture of the parcel package with the delivery information.
- Shipping fee will be incurred from seller end.

3. Defective item:
- Provide picture of the defective area of the received item.
- Shipping fee will be incurred from seller end.

4. Buyer’s change of mind:
- Would like to change to other available products or does not want the item anymore.
- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
- Provide picture of the item to seller end.
- Shipping fee will be incurred from buyer's end.

Answered
2015-12-17
dia*******
User

Firstly send wromg item second thing quality of the cloth too bad it's look like either from China or Vietnam. Very ugly looking and out of shape Please cancel and refund back.thks

User

Dear customer,

For the item we can process the refund for you and the item we will update you the address this few days than you can send back to the address.

Regards,
Zashion.

Answered
2015-12-17
dia*******
User

Firstly send wromg item second thing quality of the cloth too bad it's look like either from China or Vietnam. Very ugly looking and out of shape Please cancel and refund back.thks

User

Dear customer,

For the item we can process the refund for you and the item we will update you the address this few days than you can send back to the address.

Regards,
Zashion.

Answered
2015-11-04
ble*******
User

Hi, do you still sell the design (pic attached)? Thks ☺

User

Hi,

Yes,for the is item stock available.

Thank you

User

How do I place order coz it is not under your list and pics already taken out from your web. Thks :)

User

Hi,

Can you email to Zashion.com@gmail.com?

Thank you

User

Email is invalid. Unable to email you. Thks.

User

Hi,

Try Zashion@outlook.com .

Answered
2015-10-15
yen*******
User

Hi seller, this is regarding my 3 orders 153871219-22 for 3 dresses. I have waited since end sep for this however today I received 3 leggings instead. Please see attached picture. This is not acceptable and it is your mistake not mine. I would like to request for refund of total $61 including shipping fees. Please process ASAP. Thank you.

User

Hi,

So sorry for the inconvenience caused.
So for the order we process full refund for you and can you re-order again?

Regards,
Zashion

Answered
2015-10-05
mic*******
User

Till now you still have not refund me the amount when will I get back the refund. This refer to the picture this is the one that missing item

User

Hi,

Ok,we will process refund for you.

Regards,
Zashion

Answered
2015-09-25
mic*******
User

I just received my item. Total brought 5 Pcs but only received 4 missing item order number 153121469, but your airwaybill stated 5 dress. Please refer to the attached file

User

Hi,

Only 4 items? for the case we process refund the item you din't received ok?

Regards,
Zashion

Answered
2015-09-22
jia*******
User

I have yet to receive the order for 3 items but it states that it has been delivered. Can you please check it? Thanks

User

Hi,

We will check with courier company ASAP.

Answered
2015-09-10
cyn*******
User

Hi Seller

Recently I palced an order for 4 pieces of dress - all in size M. However, one of them (MIMA 1-10 Green) delivered was in "L" size. The item was received 2-3 days ago.

Can you please change the sixe back to M.

Thank you.

User

Dear customer,

Can you take the photo of the item you received to show us? L size is it too big for you?

Regards,
Zashion

User

Yes, it is VERY big.

Please arrange exchange.

Please give me yr email as I am unable to load the photos.

Thanks

User

Hi,

Ok,you can email to Zashion.com@gmail.com
Write your order number and what happen for your order ya.

Thanks a lot.

Ask Question
Policy & Notice


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