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Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.We will assess the claim issue with the provided picture and inform on the progress.
1. Any return of exchange of items will be applicable within 7 days upon receiving of item.2. Shortage/ Wrong item received: - Provide picture of item contents within the parcel package. - Provide picture of the parcel package with the delivery information.- Shipping fee will be incurred from seller end.3. Defective item:- Provide picture of the defective area of the received item.- Shipping fee will be incurred from seller end.4. Buyer’s change of mind:- Would like to change to other available products or does not want the item anymore.- Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.- Provide picture of the item to seller end.- Shipping fee will be incurred from buyer's end.
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super thick material!! don't think will ever be able to wear unless it's snowing in Singapore! skirt looks so different from picture. really regret buying.
Group:SPE 1 | Item:05 | color:khaki(+S$3.90)
Order on 6 apr and received on 24 apr. Material is thick.
Group:SPE 0 | Item:06 | color:Wine(+S$1.90)
Threw the 2 skirts away immediately. The material used is meant for upholstery and not for clothing. They are rough and prickly. The cutting is horrible beyond words. I have bought a number of skirts similar to these but these 2 I bought are waste of $. I had to throw away immediately. Suggest that the seller stop selling these.more review
Love the skirt, the design is nice~
Zashion almost never fails
Group:SHE 7 | Item:02 | color:White(+S$2)
I have received the parcel with thanks. Skirts are very nice colors and materials also acceptable. Price reasonable and I will support again if on offer.
Group:SHE 1 | Item:05 | color:Wine(+S$2)
Group:SPE 1 | Item:05 | color:Gray(+S$3.90)
Group:SPE 0 | Item:05 | color:Gray(+S$3.90)
Group:SPE 1 | Item:13 | color:As Shown(+S$2.90)
Group:SPE 1 | Item:12 | color:Black(+S$2.90)
Group:SHE 1 | Item:13 | color:Green(+S$5)
Group:SHE 9 | Item:04 | color:Blue(-S$2)
[Re] Missing item
Dear customer,So sorry,for the item SPE 1-10 already out of stock and we will process the refund for you .Thank youRegards,Zashion
[Re] SHE 4 09
Hi,For the items out of stock we will not restock again because factory no more produce.Thank you
Hi, For SHE 0-15 still have stock.Thank you
[Re] sizes too big
Dear Customer, we are sincerely sorry for the inconveniences caused. Our company policy doesnt allow exchanges for this item because you need pay for expensive shipping fee and it's no worth. So sorry!
[Re] SHE 1 -10
Hi,No,it behind got Zip.You can refer the picture .
[Re] Elastic waist
Hi,For SHE 0-01 waist is not elastic .Behind the dress have zip.Regards,Zashion
[Re] SHE 0 6
Hi,Yes,for waist part is elastic.Thanks
[Re] Enquiry on item: SHE 0, 14 in White
Hi,For SHE 0-14 waist part in only elastic band .And the measurement stated is the normal measurement,for the maximum it can increase more 5 CM.Thank you
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