Heaven Apparel
Heaven Apparel Join Fellow
Qstore
16,167 Fellows
$5.00
GOOD MINISHOP RATE 90%
10.90

♥ Knit Tops ♥ Rib Knit Top | Basic Crop Knitted Tee | Plain Casual Wear | Crop Top | Choker


Customer who recommended this item
724 (Based on 798 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
NOT liable LOST normal mail. Normal mail at your Own Risk. Seller 2016-12-02
Buying Tips Seller 2016-11-24
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material Knit Wear
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (248)

Customer Photo Review board

Highly Recommend Nice

Good....... .........

Style:Peplum Crop Top | Colour:Forest Green

+ Add this option
Sep 23, 2017
con*******

Highly Recommend Good

Thank u!!!!!!! :))))))

Style:Tie You Down Knit Top | Colour:Grey

+ Add this option
Sep 23, 2017
pei*******
Sep 22, 2017
Woo*******
Sep 21, 2017
jia*******
Sep 21, 2017
lee*******

Customer Review (798)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 24, 2017 joy*******
Highly Recommend Sep 23, 2017 con*******
Highly Recommend Sep 23, 2017 pei*******
Recommend Sep 22, 2017 cor*******
netural Sep 22, 2017 Woo*******
Highly Recommend Sep 21, 2017 joh*******
Highly Recommend Sep 21, 2017 jia*******
Not Recommend Sep 21, 2017 lee*******
Highly Recommend Sep 21, 2017 jos*******
Highly Recommend Sep 21, 2017 pin*******

Item Q&A(105)

Status
Question & Answer
Date
Member
Notice
Seller

Dear buyers, we are not liable nor responsible for any parcel mail via normal mail. Use normal mail at your own risk as norma mail does not provide any tracking number. If it's lost, we cant do any check with Singpost.
We highly encourage and recommend you to use Qxpress.
We offer free Qxpress for purchases over $40.

Notice
Seller

- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
- We cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
- NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress nor Singpost.
- In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
- We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

No Cash refund, we do offer exchange option for our customers.


Notice
Seller

We apologise but we are unable to offer any refunds.
But we do allow customers to do an exchange with us.
Please contact us for more details.

Notice
Seller

Dear customers

Due to festive season, we have experience delay in Singpost Normal Mail delivery.
Please note that we WILL NOT be responsible for any delay in Singpost normal mail delivery or lost mail via Singpost Normal Mail. Please use Qxpress with Tracking services available for peace of mind.

For urgent orders, please select Qxpress.

We provide FREE QXPRESS for orders above $40.

Thank you for your support and understanding.

Unanswered
2017-08-26
loo*******
User

Hi, my order is 224542985 till 224542991, in total 7 pcs of knitted tops. I want to request an exchange for 4 of the items, because either the sleeves are defective, the top is too short (2 of them) or the item colour is wrong. I would like to change the items to desire plain knit top white, desire plain knit top black, short sleeve knit top grey, long tank top forest green and plain short sleeve top grey. I went to the shop at tampines centry square the other day and its still there and told me exchanges there is allowed. If not they suggested me to head to the eunos office, jcube is too far because i stay in pasir ris. Pls let me know thanks. 96261210

Processing
2017-08-17
loo*******
User

Hi, my order is 224542985 till 224542991, in total 7 pcs of knitted tops. I want to request an exchange for 4 of the items, because either the sleeves are defective, the top is too short (2 of them) or the item colour is wrong. I dont mind coming over to the shop in tampines to exchange. I would like to change the items to desire plain knit top white, desire plain knit top black, short sleeve knit top grey, long tank top forest green and plain short sleeve top grey. If thats alright is it possible to reserve the items till i come to ur shop in the weekend to exchange? Thanks!

User

Dear customer
The shop at century square has already closed for renovation.
we have another shop located in jcube.
If you would like, we can help to arrange to do the exchange. :)

Processing
2017-08-01
sha*******
User

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Answered
2017-08-01
sha*******
User

Secret Inquiry

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Processing
2017-07-19
san*******
User

Hi seller,
May I know for the peplum crop top, is pink light pink or dark pink? Is the peplum top available at your tampines store?

User

Hi, it is light dusty pink.
It is not available at tampines store.
thanks

Processing
2017-06-30
joa*******
User

Secret Inquiry

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Answered
2017-06-27
ser*******
User

I would like to confirm that are there still have the stock for LF 151-4, LF 101-4 & LF 701-1, before I click to buy it.
I saw the qty 1-2 only.

User

Hi,
For plain straight red, it is oos.
we only have maroon, forest green and black.

For plain loosefit black, have stock.

For radius maroon, have stock.

Thanks

Unanswered
2017-06-24
lil*******
User

Will u be restocking RED STRIPE BAND TOP-WHITE??

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