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【2.21】Linen national art style traditional clothing/Woman linen dress/plus size/maternity/Loose tops


Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 58 (87%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (18)

Customer Photo Review board

netural Received

Quality so so but i can wear n looks good.

Group:SQ | Trpe:20 | Color:navy(+S$4.40)

+ Add this option
Feb 25, 2017
Jil*******
Feb 22, 2017 2
ail*******
Feb 20, 2017
sli*******

Recommend Recommend - Good buy.

Nice colour and design. Good buy.

Group:SG | Trpe:06 | Color:red(+S$3.20)

+ Add this option
Feb 20, 2017 1
sli*******
Feb 16, 2017 1
sux*******

Customer Review(77)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-02-25 ngf*******
netural 2017-02-25 Jil*******
Recommend 2017-02-22 ail*******
Recommend 2017-02-20 sli*******
Recommend 2017-02-20 sli*******
Recommend 2017-02-20 chl*******
netural 2017-02-16 sux*******
Recommend 2017-02-06 san*******
netural 2017-01-23 den*******
Recommend 2017-01-14 boo*******
Item Q&A(13)
No. Question & Answer Member Date Status
25488571 Double charge of shipping during order and refund cya******* 2017-01-19 Answered
I had ordered 4 dresses from you under order no. 107913512

SQ 10 Brown: $14.10 - received on 18/1
D G16 White: $28.70 - received on 18/1
EG G02 Blue: $22.20 - not in yesterday's parcel, pls advise
SN 02 Red : $17.50 - refunded only $13.60 because you deduct another $3.90 for shipping???

During my order placed on 9/1/17, I had paid a total of ($14.10 + $28.70 + $22.20 + $17.50) with $3.90 chargeable on shipping. Your page actually states free shipping for over $25.00 purchase(2 pieces easily costs more than $25.00), yet you still charge me $3.90.

On top of that, during your refund for SN02Red, you deducted another $3.90 for shipping from $17.50 and refunded only $13.60. Why are you charging extra $3.90 for an item which you are not sending?

In total, you have to refund me another : $3.90 + $3.90 = $7.80 for overcharging me double on shipping.

Please also advice, whether EG G02 Blue: $22.20 is being despatched to me separately, otherwise, I will need a refund on this item as well.
 
[Re] Double charge of shipping during order and refund
Hi, I don't know why I charge you 2 times.
I agree to return the freight to you. You deserve it.
We ask the administrator to assist refund S 7.8
Thank you
 
[Re] Double charge of shipping during order and refund
I have not received the refund of the shipping yet.

And there is still no tracking no. for my order 201585830(EGG02-blue). Please advise when the refund will take place and when the last item will be sent to me.
 
[Re] Double charge of shipping during order and refund
Hi, three pieces of clothing are sent together.
Because I can not modify the kind of waybill number, so you can't see the logistics information.
The correct number: CNSG2573716
Thank you
 
[Re] Double charge of shipping during order and refund
You have not refund me the overcharge on the shipping yet.

As for the order no. 201585830 EG G02-blue, it was not in the parcel with AWB CNSG2573716. There are only 2 items (order no.201585827 (SQ10-brown) & 201585829 (DG16-white)) in this parcel you mentioned. You have forgotten to add in the third piece EG G02-blue. I guess this also explains why this piece has no tracking number at all.

If you are not sending me EG G02-blue, please refund me another $22.20 + the overcharge on shipping fee.
 
[Re] Double charge of shipping during order and refund
I'm sure I've sent EG-G02
Thank you
 
[Re] Double charge of shipping during order and refund
When did you send me EG-G02? Pls advise the date and tracking record number. It is not in the parcel with tracking number CNSG2573716 as there is only 2 pieces inside. I am 100% sure of that. 1 + 1 + 2. Stop insisting that you have send out 3 pieces when you only place 2 pieces in the package.

If you are not sending out EG-G02 by this week. Please refund me my money $22.20 plus the overcharge in shipping which you agreed.
 
[Re] Double charge of shipping during order and refund
I'm sorry, you're right.
I checked out the shortage registration form to find your missing records.
I have dealt with refund 22.1 (no refund of 100%)
Please check, thank you
 
[Re] Double charge of shipping during order and refund
I did not see any refund coming in yet for these.

You are supposed to refund me $22.20 + $7.80(for overcharges on shipping fee) which you agreed above(pls refer to your reply above as well).

Please refund me total : $30
 
[Re] Double charge of shipping during order and refund
Hi, but I check your order, only charge the freight S3.9,
No shipping charge S7.8
Thank you
 
[Re] Double charge of shipping during order and refund
Since you cancelled SN 02 Red. You should refund me : $17.50 instead of $13.60. Why did you deduct $3.90 when
your page actually states free shipping for over $25.00 purchase(2 pieces easily costs more than $25.00)

As for another shipping charge of $3.90, I was confused by the statement(see attached), the shipping charge was captured in one of the order no. 201585827 (for SQ10 - brown). I thought $3.90 is being charged likewise, I just realise that this amount was not charged after adding the total.

Please refund me the $3.90 which was deducted from the refund of SN02 Red.
 
[Re] Double charge of shipping during order and refund
Hi, I checked your order.
The original two transactions are free shipping, because I canceled an order.
So there is a collection of freight, but another transaction did not charge shipping.
Thank you
 
[Re] Double charge of shipping during order and refund
This is absurd. What do you mean by collection of freight for 1 cancellation of order??

SQ 10 Brown: $14.10 - received - free shipping
D G16 White: $28.70 - received - free shipping
EG G02 Blue: $22.20 - did not send to me, refunded only $22.10. Why $0.10 short change??
SN 02 Red : $17.50 - refunded only $13.60 because you deduct $3.90 because you think shipping is chargeable.

I ordered 4 pieces (total: $82.50). You only sent me 2 pieces, which still costs $42.80 in total. Shipping should be free since these 2 pieces cost way more than $25. Please take a look at your site clearly, it says "Free shipping over S$25.00 purchase".

To reiterate:
$14.10 + $28.70 = $42.80. Does $42.80 look less than $25? If not, why did you deduct $3.90 during the refund of SN02 Red.

Look at the snapshot I took from your link. "Free shipping over S$25.00 purchase". If you still don't understand, I will get QOO10 to explain your words to you.

Please refund me my money $3.90 + $0.10 = $4
25382031 [其它]相关资讯 yev******* 2017-01-11 Answered
如果大家想在新年期间在这边买衣服的话,劝大家不要买,因为卖家自己去旅行,不会去处理你的问题,而且他已经注明,会旅游到2月15号才回来。购买过后,他只是跟我说了这件事,就再也没有回复我,可见处事方式多么的草率,以后不会再来这边买了。
 
[Re] [其它]相关资讯
Hi, I'm not on vacation.
As the Chinese Spring Festival is approaching,
All of our workers are on holiday, they all go back to their hometown to celebrate the new year.
Including logistics companies and other industries is also a holiday.
This is the longest holiday in China, usually we only have three days' holiday.
I can not prevent this from happening. I am a person can not be shipped.
Hope you can understand, happy new year!
Thank you
 
[Re] [其它]相关资讯
If this is the case, I hope you can reply to my information as soon as possible, because I am really anxious to goods, you see my reply to the above problems before you prove that I need your reply, waiting for your information process I am very annoyed, I am sorry, misunderstood what you mean, but I hope you can look at the customer's information urgency to respond.
 
[Re] [其它]相关资讯
Because the seller's chat tool, and sometimes can not log on.
So you'll be delayed answering your questions.
But no matter how long, I will reply to the customer's information.
It's my job, because I'm willing to serve every customer in singapore.
No matter how the sales performance, I will not be too concerned about.
But every time I receive the appreciation of the buyer, this is my very happy thing.
 
[Re] [其它]相关资讯
Well, I believe that now is a very time you will not have time to worry about, I believe in the normal time your operation is normal after all, I see your comments praise is also a lot, I will order again, but not Now, thank you.
 
[Re] [其它]相关资讯
:)
25333984 [相关运送]相关资讯 yev******* 2017-01-09 Answered
Hello, I was here on January 6 to order, can receive in the January 26 before the goods?
 
[Re] [相关运送]相关资讯
Hi, your package, we will arrange to send in the near future, thank you
25329976 [About Item] Related Inquiries cat******* 2017-01-08 Answered
Can I know when my orders received
 
[Re] [About Item] Related Inquiries
Hi, your order has been shipped, usually complete delivery in 5-7 days.
Thank you
24596833 item not receive dor******* 2016-11-14 Answered
Order date: Oct 28 2016
Cart No: 106156737
Shipping date: Oct 29 2016
Order no: 192347204
Delivery info: Cuckoo Express / CUK090004275

Very disappointed with Dragon Link Express.

28th October order, until now 14th November did not receive my item.
It stated 1st November already reach Singapore.
I have already complain to seller, until now i have not received my item,

please reply me as soon as possible when can deliver my items.

Just to let you know, above is the email i have just complain to dragon link express.
If they do not reply, how am I going to get my items or refund?
Please help.
Thanks
 
[Re] item not receive
I'm terribly sorry, so bad logistics company, let you down.
I have once again urged the Chinese to facilitate customer service.
I guarantee that if there is a better logistics company, we will replace.
Thank you
24569389 item not receive dor******* 2016-11-11 Answered
Thanks for replying me, I have just try to contact dragon link.
The phone number that i call is Fax.
The mobile number that i call, no one pick up.

Can kindly please try to contact for me and ask them when can deliver to me?
If not, I would like to have a refund

Thanks
 
[Re] item not receive
Sorry, so you can try to use e-mail contact?
I am very angry, this is indeed a bad logistics company, but we now have no better way.
I am also trying to solve this problem.
Sorry again
24554920 Item did not receive dor******* 2016-11-10 Answered
Very disappointed, 28th October order, until now 10th November did not receive my item.
 
[Re] Item did not receive
Hi, today I once again urging the logistics company delivery.
I'm sorry to disappoint you.
I am also very troubled, because the efficiency of courier companies low.
We also intend to seek a better courier companies to cooperate.
But for now, you go to contact the courier company is the best way.
24536208 item not receive dor******* 2016-11-09 Answered
Order date: Oct 28 2016
Cart No: 106156737
Shipping date: Oct 29 2016
Order no: 192347204
Delivery info: Cuckoo Express / CUK090004275

I am very disappointed with this seller, until now i have not received my item,
please check and reply me as soon as possible
 
[Re] item not receive
I'm sorry to keep you waiting,I have pushed the logistics company.
Can you try to contact the logistics company by yourself?
Because this is the best way.
First,any delivery problem pls sent the mail to cs@dragonlink.net ask for the delivery.that's the most effective.
Second,Every parcle before delivery,the NO.87260715 will sent a message to your mobile.If u haven't reviced your goods.You can check your message send from 87260715,reply what time you are free,any waiting for the reply.
Third,you also can call Dragonlink 65-67440133.But feedback from the client,it's very hard to contact the Dragonlink through the phone.
If that also can't solved the problem,pls feeback to us follow up,Thank you!

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