|26933421 ||Inquiry for the item from lwl**** ||lwl******* ||2017-05-21 ||Answered|
|26892924 ||Inquiry related delivery from huo**** ||huo******* ||2017-05-17 ||Answered|
| ||I wait for more than 10 days. My shoes still in China. So bad delivery service |
[Re] Inquiry related delivery from huo****
Sorry, my friend. Please provide your order number, we check it for you.
|26871673 ||Inquiry for the item from fio**** ||fio******* ||2017-05-16 ||Answered|
|26395854 ||Inquiry related delivery from ade**** ||ade******* ||2017-04-06 ||Answered|
| ||Hi |
Till now still no tracking details/status?
Pls expedite my orders 211200023 & 211200024
[Re] Inquiry related delivery from ade****
Hello, nice to receive your message. Your order has been shipped out, please hold on. Due to qingming holiday, QXPRESS company is rest during 1st April to 4th April.
|26390408 ||Inquiry for the item from kym**** ||kym******* ||2017-04-06 ||Answered|
| ||What is the heel high for LTB 002 & LTA 004? |
[Re] Inquiry for the item from kym****
LTB02 heel height 7.5cm, LTA004 about 3cm.
|26286988 ||Cart no 109531586 ||cra******* ||2017-03-28 ||Answered|
| ||Pls assist to change : |
size 38 LTE 005, and size 39 LTG 003.
[Re] Cart no 109531586
|26272366 ||Sizes ||cra******* ||2017-03-27 ||Answered|
| ||Hi there, |
I bot two pairs of sandals in size 38. However LTE 005 is ok but LTG 003 is one size too small.
Please advise how to figure out the size for my next order for LTE 005, LTG 003
You could order size 38 LTE 005, and size 39 LTG 003.
|26259876 ||Inquiry related delivery from lin**** ||lin******* ||2017-03-27 ||Answered|
| ||Today is the 6th since 21/3/17. Getting very frustrated and angry with this seller. The other I ordered from fresh line shie, also same thing happen,. Under status, they put under preparing to ship to destination country, in the end, I waited for 5 days and happily thought the item is reaching me, then, they informed me no stock for certain items. Why are they making buyer so unhappy and angry. If no stock, shouldn't put the item on the web. Q10 should blacklist these unprofessional seller. Let me know by today, otherwise I want to cancel my order, and go other shopping online to order inseatd of Q10. I want my refund back. |
[Re] Inquiry related delivery from lin****
We send your order out. While it could not been tracked when it is on delivery, We are same angry with this delivery. We could promise we shipped your order out. We have asked QXpress for the reason. If the qxpress could not give me answer, we will refund you. Just wait 2 days, keep a little patient one more. What your order happened in our store is the first, we are sorrry for this. Really sorry.