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3 Way Creative Poncho


Notice

Subject Register Date
When items are Out of Stock Seller 2015-02-17
Be Nice (^.^) Seller 2015-02-06
Shipping *MUST KNOW* Seller 2014-11-22
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Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Item Q&A(0)
No. Question & Answer Member Date Status
NOTICE When items are Out of Stock Seller
NOTICE Be Nice (^.^) Seller
NOTICE Shipping *MUST KNOW* Seller
NOTICE No Exchange or refund. Seller
NOTICE Working Hours: 12noon to 7pm Daily Seller
FAQ Ops! I made a mistake in my order! I want to change the size/color/shipping address/qty (or whatever!) . What should I do? Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

FAQ Why Normal mail are so slow,have to wait up to 3 weeks? Seller

Dear Customer please take note that Normal mail have to wait up to 3 weeks because Singapore have inform us that 1) they don't work on Saturday , Sunday and public holiday 2) in the event if the pick up truck is too full, they will pick up the item the next pick up time which is the next day 3) there is a reason why Singpost ask for extra money for AM mail, Smart pac and registered mail because they will sent out those mail 1st, follow by they will sent out letter ( cause letter normally belong to company or government who will sue them for late delivery. Lastly is normal mail parcel which is us 4) Singpost will pass the items to the auntie or uncle that will do the sending on bicycle , walking or car and if that day , there is so much letter and registered mail , am mail , smart pac in that area you stay, you will have more delay cause the number of worker they have is fixed so we must understand that for the best price, you have to wait .

FAQ Why my normal mail package has not arrived? Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ Can I put what I want in the memo? Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.