Starblink
Starblink Join Fellow
Brand Qstore
21,013 Fellows
POWER MINISHOP RATE 90%
25.90

Premium Quality Dress (Work and Play)


Customer who recommended this item
667 (Based on 782 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (201)

Customer Photo Review board

Highly Recommend Product

Actual Colour not as nice

Group:LRC | Code:18 | Size:LARGE(+S$6)

+ Add this option
Oct 01, 2017
val*******

Highly Recommend Review

Nice dress! Item was received in good condition.

Group:LZR | Code:16 | Size:MEDIUM(+S$8)

+ Add this option
Feb 15, 2017 3
chi*******

Recommend Review

The price was a bit expensive. However the service is good.

Group:LCA | Code:2 | Size:MEDIUM(+S$10) | If item is out of stock:Cancel the order

Feb 02, 2017 3
chi*******

Highly Recommend good

item received in good condition!

Group:LRT | Code:13 | Size:SMALL(+S$2) | If item is out of stock:Cancel the order

Jan 21, 2017 1
lin*******
Dec 31, 2016 8
dia*******

Customer Review (782)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 01, 2017 val*******
Highly Recommend Sep 25, 2017 mab*******
Recommend Sep 03, 2017 blu*******
Highly Recommend Jun 09, 2017 joy*******
Highly Recommend May 20, 2017 yeo*******
Highly Recommend Feb 15, 2017 chi*******
Recommend Feb 02, 2017 chi*******
Highly Recommend Jan 31, 2017 cha*******
Highly Recommend Jan 21, 2017 lin*******
netural Jan 17, 2017 all*******

Item Q&A(116)

Status
Question & Answer
Date
Member
Notice
Seller


Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Hi, please take note that we have changed our email address from previous enquiry@star-blink.com to starblinkenquiry@gmail.com. Thanks

Answered
2017-05-15
shi*******
User

Will you restock ? Size S . Thank you

LRD 10 & 11
LZZ 12,13 & 14

User

Hi,
These items will not restock.
Thanks.

Answered
2017-01-26
chi*******
User

Do u still have stock for LZS 2 - M size or LZS 1 - M size

User

Hi,
Both out of stock.
Thanks.

Answered
2017-01-19
rac*******
User

LRY-7 not in the selection?

User

Hi,
This item is out of stock hence the option is removed.
Thanks.

Answered
2016-11-29
sun*******
User

Hi seller, the dresses are very pretty but the sizes are a bit small. Pls consider bringing in more plus size clothing. Would appreciate if u can indicate fabric material too. Thanks.

User

Hi,
We will take your concern into consideration.
Thanks.

Answered
2016-10-22
Ali*******
User

When the restock for LRR 12 & LRX 13 in L size?

User

Hi,
These 2 items will not restock.
Thanks.

Answered
2016-10-22
Ali*******
User

When is the restock for size L?

User

Already inquiries replied. Thank you.

Answered
2016-07-30
jul*******
User

Hi,

I have received the package.
But sorry just realized that I clicked the wrong color for Dress group:LRO/ Code:11.

I actually wanted the purple color code: 12


Can I do an exchange?
Please advise.



Thanks
Julia

User


Hi, could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . Thanks

Our email : starblinkenquiry@gmail.com

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink

Answered
2016-07-29
ekt*******
User

Hi,
I have received my item (dress) today- order number (182759531). While I ordered the L size, I would like to exchange it to a medium size if available. Can you please let me know where to send the dress for exchange. Also what will be the shipping charges back for the M size?

User


Hi, could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . Thanks

Our email : starblinkenquiry@gmail.com

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink

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