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❤USE COUPONS❤ BUY 1 +1 FREE❤ULTRA HIGH QUALITY BLACK PEARL EYE MASKS/ CRYSTAL BB CREAM❤SHANGPREE❤
24 items sold
65.00

❤USE COUPONS❤ BUY 1 +1 FREE❤ULTRA HIGH QUALITY BLACK PEARL EYE MASKS/ CRYSTAL BB CREAM❤SHANGPREE❤

See all Shangpree items

Customer who recommended this item
394 (Based on 425 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Change Order Info/Exchange/Return Seller 2017-04-11
Shipping Info/Timing/Change memo Seller 2017-04-11
CANCEL/REFUND Seller 2017-04-11
more
Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (164)

Customer Photo Review board

Highly Recommend Super fast delivery

Super fast delivery and product seems to be in good condition. Have not tried the product and if it’s good I’ll definitely repurchase

SHANGPREE:02. GOLD BLACK PEARL HYDROGEL EYE MASK(+S$2.50) | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:04. MARINE ENERGY GREEN HYDROGEL EYE MASK

+ Add this option
Sep 22, 2017
cam*******

Highly Recommend Good good

Delivery was fast and value for money

SHANGPREE:02. GOLD BLACK PEARL HYDROGEL EYE MASK(+S$2.50) | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:03. GOLD HYDROGEL EYE MASK

+ Add this option
Sep 21, 2017
Tze*******

Highly Recommend Good

Goooooooooooooooooood

SHANGPREE:02. GOLD BLACK PEARL HYDROGEL EYE MASK(+S$2.50) | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:02. GOLD BLACK PEARL HYDROGEL EYE MASK(+S$2.50)

+ Add this option
Sep 20, 2017
jan*******

Highly Recommend Fast delivery

Just take 1.5 day to deliver the items after confirmed payment. Will comment and purchase again if effective. Item expiry day gold 2019 and black pearl 2020.

SHANGPREE:03. GOLD HYDROGEL EYE MASK | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:02. GOLD BLACK PEARL HYDROGEL EYE MASK(+S$2.50)

+ Add this option
Sep 12, 2017
fan*******

Recommend Overall experience

Price: Reasonable Delivery: Fast Condition: Excellent Product: bought the ginseng & gold black pearl eye mask. I was disappointed that ginseng mask contain parabens as written on the box. Will update my experience after using the gold black.

SHANGPREE:02. GOLD BLACK PEARL HYDROGEL EYE MASK(+S$2.50) | 3) ADD ON CHEAPER:NONE | 4) ADD ON CHEAPER:none | 5) ADD ON GOLD BOWL:none | FREE GIFT:05. GINSENG BERRY EYE MASK

+ Add this option
Sep 08, 2017
gly*******

Customer Review (425)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 25, 2017 nic*******
Highly Recommend Sep 23, 2017 lee*******
Highly Recommend Sep 22, 2017 cam*******
Highly Recommend Sep 21, 2017 Tze*******
Highly Recommend Sep 20, 2017 jan*******
Highly Recommend Sep 15, 2017 the*******
Highly Recommend Sep 14, 2017 tul*******
Highly Recommend Sep 12, 2017 fan*******
Highly Recommend Sep 12, 2017 jas*******
Highly Recommend Sep 12, 2017 KPF*******

Item Q&A(63)

Status
Question & Answer
Date
Member
Notice
Seller

CHANGE ORDER INFO

Please cancel your order and re-order again before the item ships out and delivered, this is the fastest way to change any info.


EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

The shipping fees will not be included if you decide to spend $70 in COCOMO. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.

Answered
2017-09-17
jan*******
User

Hi any further discounts if i buy over $300?

User

Dear Customer,
We will give you more free gifts
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

hi.. i bought over $300. so there would be more free gifts right? Actually the other time i also bought more than $300 worth of facial wash but there wasn't free gift.

User

Dear Customer,
Well noted and thank you for your support
we will throw in whamisa samples and free gifts for your current orders
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-08-21
int*******
User

Hi I am keen in shangpree eye mask. Few questions

1) expiry for ginseng and gold pearl?

2) confirm authentication of products are direct from Korea shangpree supplier ?

3) what do u recommend for 40 years old slight wrinkles at eye area + freckles

Thanks!

User

Dear Customer,
Ginseng:2019 07 04
black pearl: 2019 06 23
Products are 100000% confirmed authentic and you may email to brand owner to verify
As you know we are the only seller in singapore to carry the VIP exclusive shangpree set.
For 40 years, please use black peark and ginseng
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-08-21
int*******
User

Hi I am keen in shangpree eye mask. Few questions

1) expiry for ginseng , marine and gold pearl?

2) confirm authentication of products are direct from Korea shangpree supplier ?

3) what do u recommend for 40 years old slight wrinkles at eye area + freckles

Thanks!

User



Dear Customer,
Ginseng:2019 07 04
black pearl: 2019 06 23
Products are 100000% confirmed authentic and you may email to brand owner to verify
As you know we are the only seller in singapore to carry the VIP exclusive shangpree set.
For 40 years, please use black peark and ginseng
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO


User

Thank u so so much! I purchase now!

User

Dear Customer,
Welcome
Thank you for shopping with COCOMO!
We can be contacted via watsapp at 8425 5525
Regards,
COCOMO

Answered
2017-08-05
rit*******
User

Hi i cart out my item, but the shipping fee is not free. How do i apply for the frèe shipping?

User

Dear Customer,
No free shipping during sales period
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

No more seller coupon?

User

Dear Customer,
There is but not able to use for timesale item
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-08-05
tul*******
User

Crystal BB cream - any SPF factor? How to use? Before or after sun block ? Will it clog pores?

Your hydrogel eye masks - is it water based? My eyes are prone to mila seeds. And they gets red as I had CO2 laser procedures done before. Suitable to use your masks?

User

Dear Customer,
Crystal BB cream has no SPF
Shangpree BB cushion has SPF
Hydrogel eyemasks are essence based and we are sure they are the best eye masks in the world
They had won the most awards in all competitions


Dear Customer,
Thank you for your purchases
We will do our very best for you
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-07-10
yin*******
User

Hi do you have the Ginseng Berry one?

User

Dear Customer,
We will bring in soon
We will be launching a 200 pieces limited edition set only for shagpree X cocomo collaboration
do keep a look out for it soon
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-05-29
cha*******
User

Cocomo your promo price is really misleading. One item suppose to be 49.90 and your advert shows 1+1? Shouldn't it be 49.90 for 2then?

User

Dear Customer,
1 item is 49.90
current price is BUY 1 GET 1 FREE at $75 with free delivery
buyers may buy 1 also without free gift at 49.90 after $30 deduction
Please check whole options
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

How can this be called "gift" when I still need to pay $83? And if don't buy that is -$30? One for 49.90 so since 1+1, shouldn't it be 2 for $49.90?

Other buyers, if you are reading this message please clarify my understanding on this ?

User

Dear Customer,
Buy 1 get 1 free is for the current promotion value
not from the previous value
when its on timesale the price is $75
it can never be $49.90 for 2 as the cost price is way more than 49.90 for 2
we hoped we had explained clearly
Regards,
COCOMO

Answered
2017-05-26
pea*******
User

Hi, may I know the exact difference in benefits between the gold black pearl and marine energy green? It seems from the description that both are good for anti-aging and reducing wrinkles. Thanks

User

Dear Customer,
Gold black pearl eye masks contains pearl ingredients while marine energy contains marine deep sea ingredients
both helps in anti aging and wrinkles reduction, depending on one's preferences over the ingredients used
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Address
UB. ONE 81 UBI AVENUE 4 UB. ONE, 81 UBI AVENUE 4, #03-26 SG 408830
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