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7-in-1 Autobot Robot Vacuum Cleaner [Designed in Germany] w/ FREE Virtual Wall Gadget!!


Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Autobot Robot Vacuum Cleaner [Designed in Germany] FREE Accessories + FREE Virtual Wall Tower + FREE Charging Dock + FREE Remote Control + FREE Local SG Warranty + FREE 1-2 Days Delivery
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
372 (Based on 432 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%

Photo Review (180)

Customer Photo Review board

Recommend Item

Received in good condition. Have yet to try it out.

Type:Premium Water Tank Series (Black) | FREE Battery Upgrade:2200mAh Li-ion Battery(Best Performance)(+S$0.00) | FREE 1st Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE 2nd Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE Virtual Wall Tower:FREE Virtual Wall Tower worth S$30!! (+S$0.00) | 3-PIN UK Power Plug:Safety Mark Certified 3-PIN UK Power Plug(S$0.00) | FREE Local SG Warranty:FREE 1 Month Warranty(+S$0.00)

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Jul 25, 2017
fuz*******

Recommend Not bad for good pricing

Good item will want to order one more if there's promo again

Type:Premium Water Tank Series (Black) | FREE Battery Upgrade:2200mAh Li-ion Battery(Best Performance)(+S$0.00) | FREE 1st Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE 2nd Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE Virtual Wall Tower:FREE Virtual Wall Tower worth S$30!! (+S$0.00) | 3-PIN UK Power Plug:Safety Mark Certified 3-PIN UK Power Plug(S$0.00) | FREE Local SG Warranty:FREE 1 Month Warranty(+S$0.00)

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Jul 10, 2017 1
dor*******

Recommend 7-in-1 Autobot Robot Vacuum Cleaner

Good buy!! 7-in-1 Autobot Robot Vacuum Cleaner

Type:Premium Water Tank Series (Black) | FREE Battery Upgrade:2200mAh Li-ion Battery(Best Performance)(+S$0.00) | FREE 1st Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | 3-PIN UK Power Plug:Safety Mark Certified 3-PIN UK Power Plug(S$0.00) | FREE Local SG Warranty:FREE 1 Month Warranty(+S$0.00) | FREE 2nd Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE Virtual Wall Tower:FREE Virtual Wall Tower worth S$30!! (+S$0.00)

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Jun 20, 2017 14 1
fma*******

Not Recommend Lousy customer support and misinformation

The product was fantastic for the first two weeks. Then 2 weeks later the wheels started to leak oil. We decided to ask the customer support whether this was normal, and they said that it is. Which is quite funny cause how is this cleaner cleaning our floors when it is also leaving a trail of oil as it goes? But okay what they said is that as the cleaner ages, more lubrication is needed for it to function. So maybe in a few months time the grease will be what's covering our floors cause lubrication is what the robot needs? Moving on, we also noticed that whenever we use the robot to do wet cleaning, it moves somehow... abnormally... as compared to when we use it for dry cleaning. We have attached the video above for your reference. It will go in circles, cleaning the same spot over and over again and it also stops for a few seconds at the same spot before moving a few inches to start going in circles again. Also, as you can see in the video we have placed the robot right in front of its charging port. We got it to start cleaning and pressed for it to go home which is for it to return to its charging port. But it didn't. The support asked for us to hit pause before we get it to return home. Which we did. But still, it took a really long time before the robot returned to the charging port when it was right in front of it. This we thought might have been cause of a problem with the sensors. As you can see from the screenshot, the support team does not take the time understand the issue. And on top of that they take very long hours to reply to our queries. Very unfitting customer support offered. Last but definitely not least, the item listed stated that there is a one month warranty on this robot vacuum cleaner. When we raised these issues to the customer support officer time and time again they gave us slipshot replies and "solutions" to these issues. We asked whether there was a place we can send our robot to for repair or whether they do exchanges. And they said NO. NO they said. But it clearly stated in their listing that there is a one month warranty that comes with the machine. The customer support told us that there will be no exchanges for used robots. What? A warranty promises a repair or a replacement if necessary. We offered to send the robot over to a place for it to be looked at numerous times. Even when your advise does not help the state of the robot you are still unwilling to even take a look at the machine? We really love the product when it first came and we truly wish that some REAL action can be taken to fix this issue. Please look into this. But for now to anybody looking to get this product, don't. To prevent yourself from getting into a plight like ours.more review

Type:Premium Water Tank Series (Black) | FREE Battery Upgrade:2200mAh Li-ion Battery(Best Performance)(+S$0.00) | FREE 1st Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE 2nd Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE Virtual Wall Tower:FREE Virtual Wall Tower worth S$30!! (+S$0.00) | 3-PIN UK Power Plug:Safety Mark Certified 3-PIN UK Power Plug(S$0.00) | FREE Local SG Warranty:FREE 1 Month Warranty(+S$0.00)

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Jun 19, 2017 20 4
fui*******

Highly Recommend Item use one time only then no more working

Item use one time only then no more working

Type:Premium Water Tank Series (Black) | FREE Battery Upgrade:2200mAh Li-ion Battery(Best Performance)(+S$0.00) | FREE 1st Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE 2nd Accessories Set:All of the Bottom(Premium Series Only)(+S$0.00) | FREE Virtual Wall Tower:FREE Virtual Wall Tower worth S$30!! (+S$0.00) | 3-PIN UK Power Plug:Safety Mark Certified 3-PIN UK Power Plug(S$0.00) | FREE Local SG Warranty:FREE 1 Month Warranty(+S$0.00)

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Jun 08, 2017 27 1
pol*******

Customer Review (432)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 25, 2017 fuz*******
Recommend Jul 17, 2017 oce*******
Recommend Jul 10, 2017 dor*******
Recommend Jul 07, 2017 jac*******
Recommend Jun 30, 2017 ann*******
Recommend Jun 25, 2017 civ*******
Recommend Jun 20, 2017 fma*******
Recommend Jun 19, 2017 ebl*******
Highly Recommend Jun 19, 2017 ehl*******
Not Recommend Jun 19, 2017 fui*******

Seller Information

Gofit

  • Address : 21 JALAN BUROH #05-01
Item Q&A(198)
No. Question & Answer Member Date Status
27766572 Inquiry from amy**** amy******* 2017-07-25 Answered
Hi seller,

The charger is unable to charge. May i check if you sell the charger only?

Thank you!
 
[Re] Inquiry from amy****
hi, for this, you may whatsapp 81562174, our support team will assist you, thanks
27730008 Unable to Charge wun******* 2017-07-21 Answered
Hi, refer to my order ID - 216032676, Cart no. 110632794,

I just purchase 2 months ago , but not not able to charge. Please confirm how should i exchange on it.
 
[Re] Unable to Charge
hi, you may whatsapp 81562174 for our support team's assistance, thanks
27703199 Change of side brush sto******* 2017-07-20 Answered
Hi,
what to do for changing both side brush?
GOH SC
 
[Re] Change of side brush
hi, you may whatsapp 81562174 if you need to buy new side brushes, thanks
27532306 Inquiry for the item from hel**** hel******* 2017-07-07 Answered
May I know the weight of this vacuum?
 
[Re] Inquiry for the item from hel****
3-4KG, thanks
27477199 Inquiry from com**** com******* 2017-07-04 Answered
Hi,

I need to buy the rollers and the 2 brushes fr you, as my broke. Got it in May from you and abt 2 mths usage need to replace parts. Pls advise if I can purchase fr your woodlands office urgently, as I need to get the robot working. No one to mop my floor.
 
[Re] Inquiry from com****
hello, you may whatsapp us at 81562174 ya for the purchase, our support team will assist you asap, thanks
27442047 Inquiry for the item from oli**** oli******* 2017-06-30 Answered
Spare part spoiled Could I do an exchange?
 
[Re] Inquiry for the item from oli****
hello, pls whatsapp our support team at 81562174 ya, they will assist you asap, thanks
27373881 Refund lee******* 2017-06-26 Answered
I had the vacuum for <1 month. The rolling brush broke and there is no replacement part for it. And the robot now says the road wheels has something stuck. Check and couldn't find anything stuck on the wheels. If i move it manually, it still can rotate.

I want a refund for this. Let me know what other information you need from me to facilitate the refund process asap.
 
[Re] Refund
hi, you may whatsapp us at 81562174, our support team will assist you asap, thanks
27327807 Inquiry for the item from jcs**** jcs******* 2017-06-22 Answered

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