|27766572 ||Inquiry from amy**** ||amy******* ||2017-07-25 ||Answered|
| ||Hi seller, |
The charger is unable to charge. May i check if you sell the charger only?
[Re] Inquiry from amy****
hi, for this, you may whatsapp 81562174, our support team will assist you, thanks
|27730008 ||Unable to Charge ||wun******* ||2017-07-21 ||Answered|
| ||Hi, refer to my order ID - 216032676, Cart no. 110632794, |
I just purchase 2 months ago , but not not able to charge. Please confirm how should i exchange on it.
[Re] Unable to Charge
hi, you may whatsapp 81562174 for our support team's assistance, thanks
|27703199 ||Change of side brush ||sto******* ||2017-07-20 ||Answered|
| ||Hi, |
what to do for changing both side brush?
[Re] Change of side brush
hi, you may whatsapp 81562174 if you need to buy new side brushes, thanks
|27532306 ||Inquiry for the item from hel**** ||hel******* ||2017-07-07 ||Answered|
| ||May I know the weight of this vacuum? |
[Re] Inquiry for the item from hel****
|27477199 ||Inquiry from com**** ||com******* ||2017-07-04 ||Answered|
| ||Hi, |
I need to buy the rollers and the 2 brushes fr you, as my broke. Got it in May from you and abt 2 mths usage need to replace parts. Pls advise if I can purchase fr your woodlands office urgently, as I need to get the robot working. No one to mop my floor.
[Re] Inquiry from com****
hello, you may whatsapp us at 81562174 ya for the purchase, our support team will assist you asap, thanks
|27442047 ||Inquiry for the item from oli**** ||oli******* ||2017-06-30 ||Answered|
| ||Spare part spoiled Could I do an exchange? |
[Re] Inquiry for the item from oli****
hello, pls whatsapp our support team at 81562174 ya, they will assist you asap, thanks
|27373881 ||Refund ||lee******* ||2017-06-26 ||Answered|
| ||I had the vacuum for <1 month. The rolling brush broke and there is no replacement part for it. And the robot now says the road wheels has something stuck. Check and couldn't find anything stuck on the wheels. If i move it manually, it still can rotate. |
I want a refund for this. Let me know what other information you need from me to facilitate the refund process asap.
hi, you may whatsapp us at 81562174, our support team will assist you asap, thanks
|27327807 ||Inquiry for the item from jcs**** ||jcs******* ||2017-06-22 ||Answered|