Thank You for Your Order
Below is our Exchange & Return Policy for your reference. Submission of Return & Exchange claims
-Must be done within 7 days upon receiving productIncomplete or wrong item received
-Provide photo of product contents in the package delivered
-Provide photo of package sent with delivery information
Shipping fee will be borne by Beauty SurpriseDefective or damaged item
-Provide photo of defective parts of product
Shipping fee will be borne by Beauty SurpriseHow to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'