ELG HOME
ELG HOME Join Fellow
ELG BRAND STORE
13,562 Fellows
POWER MINISHOP RATE 90%
4.75

Adjustable Closet Organizer Rack/Shelf/Divider/Storage/Wardrobe/Kitchen/Cupboard/Heavy Duty/DIY


Customer who recommended this item
1534 (Based on 1674 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Purchase every 3(Qty), $1.00 Off
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Subject Register Date
ELG HOME ASSEMBLY SERVICES Seller 2016-08-14
NON-RECEIPT POLICY Seller 2016-06-02
TERMS & CONDITIONS FOR DELIVERY Seller 2016-06-02
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material ABS Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(90904688 / elghome@outlook.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Adjustable Closet Organizer Rack/Wardrobe Divider/Shelf Rack Storage Organizer/No Drilling No Screws/Bathroom Drawer Cupboard Cabinet Shoe Rack Kitchen/Extendable Separator

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (581)

Customer Photo Review board
Sep 20, 2017 1
RTa*******

Highly Recommend Great quality and shipping

Great quality. Amazingly fast shipping. I highly recommend.

Type:Type D【4th Generation】 | 【Width】Size Of Length:【42】75-120CM | Color:White(+S$9) | Warranty:3 Months(Free)

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Sep 18, 2017
din*******

Highly Recommend Used for Custom shelving

Managed to convert my tiny electric box cupboard to a customized utility cupboard!

Type:Type D【4th Generation】 | 【Width】Size Of Length:【24】50-80CM | Color:White(+S$6) | Warranty:3 Months(Free)

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Sep 16, 2017 1
sma*******

Highly Recommend Design A

Looks sturdy and easy to install. But the cover is not attached to the rack, but just a separate piece of plastic to be placed on top of the rack. Nonetheless still a sturdy piece

Type:Type A【1st Generation】 | 【Width】Size Of Length:【24】38-55CM | Color:Pure White(+S$3) | Warranty:3 Months(Free)

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Sep 13, 2017 1
sun*******

Highly Recommend Delivery is fast

The delivery is fast. Organizer rack is nice too.

Type:Type E【Dual Direction】 | 【Width】Size Of Length:【24-36】50-75CM | Color:Pure White(+S$8) | Warranty:3 Months(Free)

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Sep 12, 2017
jam*******

Customer Review (1,674)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 22, 2017 rhi*******
Highly Recommend Sep 20, 2017 esg*******
Highly Recommend Sep 20, 2017 che*******
Recommend Sep 20, 2017 RTa*******
Highly Recommend Sep 19, 2017 mis*******
Recommend Sep 18, 2017 Pri*******
Highly Recommend Sep 18, 2017 ire*******
Highly Recommend Sep 18, 2017 din*******
Highly Recommend Sep 18, 2017 bug*******
Highly Recommend Sep 16, 2017 buj*******

Item Q&A(131)

Status
Question & Answer
Date
Member
Notice
Seller

ELG HOME products are designed to be assembled by you. That way, you save the most money. However, if you prefer, our professional crew will provide assembly service and all the assembly process will be completed in our warehouse before deliver to your doorstep. This is to avoid your unnecessary waiting time during the assembly process at your home.

If you decided after bringing your products home that you need help with assembly after all, there will be a call-out charge of $20 per trip. We will help you complete the installation step in our warehouse and performing 1 to 1 exchange for your product. Please make sure to repack the item in original condition to assist the process. Thank you.

How much does it cost?
There is an assembly group price for each furniture unit so it is easy to calculate the total price of assembly. All furniture fall into one of the price groups: $5,$10, $15, $20 and $25

Total fee is $20 per trip + Price Groups

Notice
Seller

If you do not receive your item within 14 days after order was placed. You may initiate the non-receipt claim process by email to our After Sales Team at elghome@outlook.com. Our Staff will assist you the whole process. However, there will be a 90 days expired period for non-receipt claim, we are not responsible to any claim which was filed after 90 days of purchase date. To avoid this, please file the claim ASAP if you realized that your item was loss. Thank you!

Notice
Seller

Qxpress is our default delivery option in most items. We strongly recommend buyer to choose Qxpress as it is faster,come with insurance and tracking number.

Singpost Normal mail is the cheapest shipping method in Singapore and this delivery option is not traceable and have risk of losing.If you still did not receive the item after order status have been changed to "Delivered", please email to our After Sales Team at elghome@outlook.com before filing for 'Non-receipt Claim' . Our After Sales Team will check over the matter from our end and quickly assist you in any after sales inquiry. Thank you.

Notice
Seller

*Please note: E-Ticket/Voucher over 14 days will not be accepted as it has already expired!

E-TICKET/Voucher will expired within 14 days, please print your e-voucher for redemption of your item during collection. Redemption process will be affected without E-ticket/Voucher/E-receipt

Due to manpower limitation , visiting/self collect in our warehouse is strictly by appointment only. Please email to us at elghome@outlook.com (mailto:elghome@outlook.com) before visiting to avoid a waste trip. Alternatively, you may sms to our person in charge to make appointment.

Contact Number : 90904688( SMS )
Warehouse Address : 1 Sunview Road, #07-07, Eco-Tech@ Sunview, S(627615).
Operating Hour: Monday to Friday (10am - 6pm), Saturday (10am-2pm), Sunday & Public Holiday off

Your Sincerely
ELG HOME MANAGEMENT

Notice
Seller

Low prices are the cornerstone of the ELG HOME vision, business idea and concept. The basic thinking behind all ELG HOME products is that low prices make well-designed, functional home furnishings available to everyone. Self Assembly is an effective way to create low price starts on the factory floor. It could be a stressful task but it is a great way to help you save money.

If you’re stuck during an assembly process, pls do not hesitate to email us at elghome@outlook.com . We will assist you to complete the task. Or you may simply arrange time with us to help you complete the hassle installation job. Get your tools and create your own furniture now!

If you received defect item, please contact us before you commerce installation, we will replace defect part for you. We will not refund for those item that has been installed, assembled or customized. Thank you.

Notice
Seller

1. ELG HOME offer 3 months warranty from the date of your initial delivery. Any parts such as Fanned Shape Screw needed for warranted defects or workmanship will be provided at no charge.

2. Rotary Knob, Extension rods/Chrome plating shall not be covered under warranty.

3. Paint/Polish wearing off due to ageing/exposure to sunlight/rain/water and other temperature variations, non-confirming to the actual use/design of the products shall not be covered under warranty.

4. During the claim of warranty, seller bear the shipping fee upon 7 days from the time you received the item(s). After 7 days, any cost incurred from returning an item shall be fully borne by customer.

5. Warranty is not transferable. Photo verification of Qoo10 e-receipt is needed during the process of claiming warranty. Seller have right to reject the claim/exchange if customer failed to prove the purchase of the item with us.

FAQ
Seller

If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

FAQ
Seller

If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.

Answered
2017-09-19
erv*******
User

Hi

Can I check when the adjustable closet organizer rack type D (width 42 length 75-120cm) white color will be available?

Thank you.

Kind regards
Ervi

User

Hi,
Thank you for showing interest towards our Elghome product.
It will be restock early of Oct.

Answered
2017-08-30
ema*******
User

Hi, I selected 3 pieces of the same item. How is the $1 set discount applied?
Thanks.

User

Hi
Thank you for showing interest towards our Elghome product.
After you order for three adjustable organizer rack,on the payment page will automatic deduct $1.

Answered
2017-08-30
ema*******
User

Hi, I noted that Type D is rattan design. Will dirt get stuck in-between the weaving pattern? I.e, Is it difficult to clean the surface? Thanks and best regards.

User

Hi,
Thank you for showing interest towards our Elghome product.
We think should be will stuk dirt in between the weaving pattern and it should be not hard to clean for the surface as well,because we never get feedback from customer about this issue.

Answered
2017-08-27
phu*******
User

I ordered a Type C Large 70 -110 cm White. However, only 2 of the 7 rods come with rotary knob. I noted from your pictures and the enclosed instruction guide that 3 of the rods should come with rotary knobs. Can you send me another rod with rotary knob? My order is 112723162. Thanks

User

Hi,
Thank you for shopping with our Elghome.
For your info,every set of the adjustable organizer rack only have two rotary knob, except for type E.

Answered
2017-08-26
mix*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-21
lux*******
User

Hi seller,for the 4th generation got other colours?? Why all only got white??got restock for the colours??

User

Hi,
Thank you for showing interest towards our Elghome product.
Yes,we have no restock other color except for white color.

Answered
2017-08-17
dro*******
User

Hi. I just realised that the item that I bought does not fit in my cupboard. If I were to request for a refund, can I bring it down to your store or go via posting? Also, do I request for refund via Qoo10? Thanks.

User

Hi,

Good day to you! For inquiry about the information of non-receipt/Wrong item/Defect/exchange/Return/Warranty claim, please email to our After Sales Team at(mailto:elghome@outlook.com (mailto:elghome@outlook.com)) Our staff will try our best to reply you within 24 hrs. We apologize for any inconvenience caused.

While filing the claim, please be informed to put the information below.

1. Order number and date……
2. Photo of the part faulty
3. Purpose of claim

Your sincerely
ELG HOME

Answered
2017-08-17
lem*******
User

Hihi my space width is 75 cm which type length would u recommend?
Also is it more suitable to be installed in cupboard than wall with the given screws? Thls

User

Hi,
Thank you for showing interest towards our Elghome product.
You may consider for the length size 50cm - 80cm. The screw that you mention is optional support screw?

Address
ECO-TECH@SUNVIEW 1 SUNVIEW ROAD #07-07
Available during
Mon - Fri : 10am -10pm Sat/Sun : 10am -2pm Public Holiday : Close
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