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★ all new ★ VANEDO mask pack 1pcs / snail / EGF / rose / Q10 / 24kinds (25g)

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hansintl 83 items Qplay

Question

Seller Satisfaction
  • Item Assortment
    100%
  • Price
    100%
  • Delivery
    100%
  • Q&A Service
    100%

Notice

Subject From Date
Wholesale Inquiries Seller 2013-05-08
Manufacturer/Place of origin korea Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.
Pay on delivery Available

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Customer Satisfaction
This chart shows buyer's satisfaction level.
  • Product
     
  • Price
     
  • Delivery
     
  • Service
     
Premium Review(214)
Customer Review (1,476)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6282065 Very cheap and prompt delivery. Mask sheet well mo er.******* 2013-05-21 Highly Recommend
6207567 received item in good condition . edd******* 2013-05-14 Highly Recommend
6174559 Received in good conditions cin******* 2013-05-10 Highly Recommend
6174552 Received in good conditions cin******* 2013-05-10 Highly Recommend
6112106 Delivery took 12days, try it tonite. ela******* 2013-05-03 Recommend
6112099 Delivery took 12days,haven't try yet. ela******* 2013-05-03 Recommend
6109205 Item received wif tks. sar******* 2013-05-03 Highly Recommend
6108447 Very cheap and good for moisturituring. eli******* 2013-05-03 Recommend
6096026 Looks v good thanks delivery took quite a long tim o_h******* 2013-05-01 Recommend
6074967 good and fast delivery lar******* 2013-04-29 Recommend

Seller Information

hansintl

  • Phone number : +82-02-705-107
  • Email : kmk7706@nate.com
  • Address : Donae-dong, Deokyang-gu, Goyang-si, Gyeonggi-do 552
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(146)
No. Question & Answer Member Date Status
NOTICE Wholesale Inquiries Seller
8328798 ask gho******* 2013-05-21 Unanswered
8316965 Cancel Order ifo******* 2013-05-20 Unanswered
8316687 Do not understand shipping ifo******* 2013-05-20 Unanswered
8316328 SELECTED WRONG SHIPPING ifo******* 2013-05-20 Unanswered
8302598 Shipping upgrade mag******* 2013-05-20 Answered
  Hi seller. I chose wrong type of shipping. Didnt realise that registered airmail takes close to 1 month! Is there anyway i can upgrade shipping to standard (i know there is a difference of $2 per batch of masks). I bought one set yesterday and one set today.

I hope not to cancel the order anymore. Thank you!
 

[Re] Shipping upgrade
Yes.
I will change.
standard

Thank you

8297192 Wrong order - cancelling mag******* 2013-05-20 Answered
  Sorry to trouble u. I selected the wrong type of mask. Have submitted the whole lot for cancellation. Will order again so it doesnt confuse you. Thank u!!
 

[Re] Wrong order - cancelling
Hi! Dear Customer.
Thank you for your message.

Call Us (65-6500-4440)

Thank you ~

 

[Re] Wrong order - cancelling
Hi. I managed to Cancel And have reordered. Now i realised i Chose wrong type of shipping. I need it quite urgently. Pls advise how to upgrade to standard. Thanks.

 

[Re] Wrong order - cancelling
Yes.
I will change.
standard

Thank you

8286501 Expiry date? Sensitive skin? kir******* 2013-05-18 Answered
  Hi, when is the expiry date for the masks? Are all the different types of masks suitable for sensitive skin? Thanks!
 

[Re] Expiry date? Sensitive skin?
Hi there! To our customers.
Thank you message.
Sorry for the delay reply.

2014
Suitable for all skin types.
Essence Mask.
Thank you

7973136 wrong item luv******* 2013-05-03 Answered
  Order no 32467803, cart no 82579589 was an order of 5pieces of new pomegranate but potato mask was received instead so please advise.
 

[Re] wrong item
Hi there! To our customers.
Thank you message.
Sorry for the delay reply.

Yes. Ok.

Exchange / refund
All possible.

However,
We can not process cancellations.

Only possible in the Customer Center.
Call Us (65-6500-4440)

Thank you

 

[Re] wrong item
Hi, how to request for refund as the system has the status reverted as delivered.

 

[Re] wrong item
Only possible in the Customer Center.
Call Us (65-6500-4440)

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