Amber Avenue
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[Amber Avenue]Micah Ruffle Dress in Seafoam Green (AA038GRN)


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Notice

Subject Register Date
Exchange Policy Seller 2016-03-08
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

We understand that sometimes things don't work out, you will be pleased to know that we allow one for one exchange on a case by case basis.

At AMBER AVENUE, we accept exchange within 10 days from the date your order was delivered & 7 days after an email has been sent on return & exchange procedure. Request for exchange thereafter will not be entertained.
*Exchange is only applicable for regular priced items only. Not applicable to sale items, intimates, accessories & swimwear.

Kindly email us with the subject "Exchange - Order XXXX", taking note of the following:
1. All original tags, packaging & garment bags are intact for product(s).
2. Return product(s) must be unworn & unwashed & in the original AMBER AVENUE delivery bag / box.

Please note all shipping fees to and fro will be borne by you.

All return must be mailed back using a mode of delivery that allows tracking. Exchange can only be done once via mailing only.

Answered
2016-03-22
mai*******
User

Hi Seller

May I know what is the status for my order. The status at Qoo10 seems no update. Please advice. Thank you.
Regards
serene

User

Hi Serene,
Thank you for getting in touch with us.
Your order has been shipped out using Qxpress today and the tracking number is QX110911667
Thank you and have a great day ahead :)
Regards,
Amber Avenue Team

Address
KAPO FACTORY BUILDING 80 PLAYFAIR ROAD BLOCK A, #04-04
Available during
MON~FRI : 9:00am ~ 6:00pm SAT & SUN: Closed
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Policy & Notice


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