| 4652782 |
Spoiled |
teo******* |
2012-10-08 |
Answered |
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I bought this item some time back and just opened this item today for trying. Really disappointing as the product is totally spoiled and it doesn't move at all even I put in the battery. Would it be possible to resend a good one? |
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[Re] Spoiled
Hi sir, Could you send me an E-mail with a video about the problem you said and your order number please ? The E-mail address is westernhouse001@gmail.com
Thank you. |
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| 4176203 |
ITEM NOT RECEIVED |
lau******* |
2012-09-11 |
Answered |
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Hi...thank you for your kind reply. With the Post Office code that you provide I think I will be able to get my stuff from there.
Thank you very much.
Cheers Laura |
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[Re] ITEM NOT RECEIVED
thanks to your order. |
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| 4131448 |
ITEM NOT RECEIVED |
lau******* |
2012-09-07 |
Answered |
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Thank you for your reply. For your kind info, I did not received any chit from Post Office saying delivery failure and how n which post office should I go to.
Your kind repy is highly appreciated.
Cheers Laura Hp. 96566445 |
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[Re] ITEM NOT RECEIVED
Hi sir, I'm sorry.The parcel has been shipped out at Aug 27th.And the shipping information is "Ready for collection at Post Office (POBMC)". Maybe you know what's this mean. How about try to check the nearest post office at local post office?
Thank you :) |
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| 4092015 |
Filing plate not sharp |
sie******* |
2012-09-04 |
Answered |
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Hi, I just received the item in mail. After removing the sticker on the filing plate the filing plate has 2 different color as I think the sticker got residue on the plate. Wonder is that causing the filing plate like not filing properly. I tried cleaning but still like that. Can you please advise.
Thanks |
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[Re] Filing plate not sharp
Hi sir, Could you send me an E-mail with some pictures or video about the problem you said and your order number ? Maybe the video will be better and could explain the problem you got more clearly. The E-mail address is westernhouse001@gmail.com
Thank you. |
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[Re] Filing plate not sharp
Hi,
Did you received my email?
Rgds |
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[Re] Filing plate not sharp
Hi sir, We have replied your E-mail and agree to send you a replacement at Sep 12th. Please wait some days more,you can receive it soon. Thank you :) |
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[Re] Filing plate not sharp
I have received the filing and polishing plate replacement for my purchase.
Thanks a lot. :) |
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[Re] Filing plate not sharp
My pleasure! Hope you like it.
Thank you! |
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| 4054274 |
Item New Pedi Spin Electric Foot File by Ped Egg Callus Remover Feet As Seen On TV |
Ser******* |
2012-09-01 |
Answered |
| |
Hello seller, have you see my email with the photo that I already forward to you.Order No::26895574 Cart No: 79712628 order on 20 July 2012 Please do an exchange for me.Item you send to me is not in working condition,you send me a spoilt Pedi spin.I need to use the item can do it fast for me? Thank you. |
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[Re] Item New Pedi Spin Electric Foot File by Ped Egg Callus Remover Feet As Seen On TV
Hi sir, Our customer service will reply your E-mail as soon as possible.Please keep checking.
Thank you :) |
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| 3981192 |
item is not working |
ver******* |
2012-08-26 |
Answered |
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The item is totally not working even when I put in 4 new batteries. |
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[Re] item is not working
Hi sir, Could you please send me an E-mail with some pictures about the problem you said and your order number? The E-mail address is westernhouse001@gmail.com Thank you.
|
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| 3970864 |
Have not received the item |
bal******* |
2012-08-24 |
Answered |
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Hi, I have placed an order on 7th Aug and my order number is 27250049. Till now, I have yet to receive my item. Please advise on the delivery status. Thanks. |
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[Re] Have not received the item
Hi sir, Usually it takes 10~15 days excluding Saturday and Sunday by normal mail. Now your item is still on the way.But the deliveryman has got your parcel at Aug 16th. Maybe you can receive it within this week. Please wait.
Thank you |
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| 3967128 |
Exchange or refund |
ah_******* |
2012-08-24 |
Answered |
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Hi, I just receive my Callus Remover today. I just open and realize that the sping where to put the batt is spoilt.
I try out with batt and it can't work at all. Can I request to exchange for 1-1??? |
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[Re] Exchange or refund
Hi sir, We are sorry about that. We will re-send you a new one. Please wait. Again, we apologize for any inconvenience this has caused you. |
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