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VStarcamAuthentic Vstarcam Wireless IP Camera Plus Models HD-FHD Night Vision Pan/Tilt 1 Yr Warranty IDA

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Customer who recommended this item
5751 (Based on 6059 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Manufacturer/
Place of origin
VStarcam Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62970676 / support@cefideas.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
JANCode Vcam
Brief Description Support both wired and wireless connection, HD quality video, all support SD card recording.
For More Support http://eye4.so/support/

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,789)

Customer Photo Review board

Highly Recommend Quick delivery, and well packaged

Quick delivery, and well packaged. can't wait to test it out.

Model:C24SWIP-Plus (1080P H.264 Codec)(+S$65.10) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Oct 16, 2017
fre*******

Highly Recommend 2nd Purchase after 1yr use

2nd Purchase for a Friend after 1yr use. So far very reliable & stable.

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 16GB UHS1 - Faster than Class 10(+S$11.50) | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Oct 15, 2017
ole*******

Highly Recommend good working condition.

Good working unit received

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Oct 15, 2017
ell*******

Recommend Ok

Prompt delivery. Haven’t try yet

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Oct 14, 2017
Ghu*******

Highly Recommend 👍🏻

nice and cheap camera. i think its better than my ibaby monitor. i can closely monitor my baby . hopefully can last longer!

Model:C37AWIP-Plus (960P H.264 Codec)(+S$55.10) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 16GB UHS1 - Faster than Class 10(+S$11.50) | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Oct 12, 2017
dai*******

Customer Review (6,059)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 16, 2017 oyc*******
Highly Recommend Oct 16, 2017 fre*******
Highly Recommend Oct 16, 2017 yan*******
Highly Recommend Oct 15, 2017 dx1*******
Highly Recommend Oct 15, 2017 fen*******
Highly Recommend Oct 15, 2017 ole*******
Highly Recommend Oct 15, 2017 ell*******
Highly Recommend Oct 14, 2017 lyn*******
Recommend Oct 14, 2017 Ghu*******
Highly Recommend Oct 13, 2017 s3c*******

Item Q&A(1,574)

Status
Question & Answer
Date
Member
Notice
Seller

1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange.
2. For wrong item received, please provide us photo of the parcel with delivery information and item content through Qoo10 inquiry system or email to support@cefideas.com, we will investigate base on our record, we will cover the shipping cost if it is our fault.
3. For defective item received, please provide us photo or small video clip to email support@cefideas.com to report us the defective issue. If it needs to exchange, we will cover the cost.
4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.

Answered
2017-10-16
yel*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-14
but*******
User

Hi Seller, I just placed order, my Order No. 231790284. Can you help to send out the item as soon as you can? Because we need it quite urgently, thanks very much!

User

Dear customer,

We had spoken over the telephone, the item was delivered.

Thank you.

User

Dear Seller, nice talking to you and thanks for your excellent service!

User

Dear customer,

Thank you for your support.

Answered
2017-10-14
sgc*******
User

Hi Seller
C24SWIP-Plus can support up to 128G, do you sell them as a package? How can I order it if I'm keen to purchase the model C24SWIP-Plus? Thank you.

User

Dear Customer

C24s can only support up to 64Gb sd card.

Thank you

Answered
2017-10-13
but*******
User

Hi Seller, may I know what is the main difference between the two models C7823 and C7837?

User

Dear Customer

The Model C7837 have a wider pan/tilt of 360 degree while 7823 is 270 degree.

Thank you

Answered
2017-10-09
pin*******
User

Hi Seller

I would like to enquire if your cctc is waterproof as I am intending to install outdoor

Thank you

User

Dear Customer

These cameras are for indoor use,they are not water proof.If you are looking for Outdoor camera,Please go to our page : Vstarcam.com.sg
Apply MOZF5 for 5% discount.

Thank you

Answered
2017-10-08
joy*******
User

Hi i have vsatr cam c7837 camera and i realise my adaptor is spoilt.. can i only get the adaptor alone??

User

Dear Customer

Yes.This is the LInk

http://list.qoo10.sg/item/HUAWEI-HUAWEI-SAFETY-MARK-APPROVED-POWER-ADAPTER-12V-2A-6-MONTH-WARRANTY/509030677

Thank you

Answered
2017-10-08
888*******
User

Can you recommend one of your suitable model for surveillance outside my main door to be mounted on the wall above the main door. The Camera can be POE, wireless/LAN, PTZ. 2 way
audio, motion detection record/alert and push to mobile with a wide angle view.
Also, required at least 3-5 feet cables so that the power and other sockets can be inserted through the wall and inside the house. Preferrably at least 2MP and white.

Also, let me know how much do you charge for installation and configuration to working condition with mobile App, etc.

Thanks

User

Dear Customer

We will recommend Model C24s.This model has 1080P full HD resolution,it also has the wideangle of 120 degree so you do not have to pan/tilt the camera much you can already cover the place you want to watch.

FOr installation,its $60 for 2 meter power cable.$80 for 4 meter and a $100 for 6 meter.

Thank you

Thank you

User

thank you for your good reply. I will take a look at your c24S and get back to you.
One last question.....when you do installation, you will also do the setting and configure everything including mobile App and Email push setup to ensure everything is working properly - is this correct?
Thanks

User

Dear Customer

Yes,The contractor will help to do the configuration and everything.

Thank you

Answered
2017-10-07
man*******
User

Hi..i want to get a camera for my house. Sometjing than can pan and tilt. I have a question, when i use the app, can i view the video from anywhere, like maybe out of the country? And for 64 memory card, is it for loop recording and how long can it record..please recommend a model that best suits me. Thanks.

User

Dear Customer

YES,you can access to the camera anywhere you are at,so long as there is internet connection for your phone and the camera.For 64GB,it can record for 10 days before auto over write.

Thank you

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