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VStarcamAuthentic Vstarcam IP Camera CCTV | Night Vision| Pan/Tilt| 1 Yr Warranty| Wireless| HD| IDA Approve

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-27
Manufacturer/
Place of origin
VStarcam Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(62970676 / support@cefideas.com)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
JANCode Vcam
Brief Description Support both wired and wireless connection, HD quality video, all support SD card recording.
For More Support http://eye4.so/support/

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BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
5413 (Based on 5712 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (1,655)

Customer Photo Review board

Highly Recommend Camera

This is my 3rd purchase. Easy to use and very clear image.

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:No | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 16GB UHS1 - Faster than Class 10(+S$11.50) | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Jun 27, 2017
spr*******

Highly Recommend Value for money

These are my 4th and 5th units.. this time round was meant for my mum.

Model:C7837WIP-Plus Black (720P H.264 Codec)(+S$42.10) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 16GB UHS1 - Faster than Class 10(+S$11.50) | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Jun 26, 2017
chy*******

Recommend Good products and very fast delivery

This camera is good. Very user friendly. Quality is good. Delivery was super fast.

Model:C24S WIP Plus White (1080P 120° Wide Angle)(+S$105.10) | 2 Meter Power Extension Cable:1 x Extension Cable(Not for C93WIP)(+S$5) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Jun 26, 2017
ksw*******

Recommend Received in proper packing

Received in proper packing. Haven't try. Hope it works well.

Model:C7838WIP White (720P H.264 Codec)(+S$59) | 2 Meter Power Extension Cable:2 x Extension Cable (Not for C93WIP)(+S$10) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:NITRO 64GB UHS1-Faster than C10(For C-SeriesOnly)(+S$41) | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Jun 25, 2017 1
jes*******

Recommend Fast and easy to setup

Fast Delivery by the seller and it is easy to setup except for the wifi part. The camera only can connect through 2.4GHz so your phone need to connect to 2.4Ghz when setting up the wifi setting for the camera. After finished wifi setup, you can be in any network. For the app, I not sure where to download the app, hence I download apk file(Andriod) from the website.more review

Model:C7824WIP-Plus White (720P H.264 Codec)(+S$24.90) | 2 Meter Power Extension Cable:2 x Extension Cable (Not for C93WIP)(+S$10) | Safety Mark Power Adapter:Free Safety Mark Power Adapter | Strontium Micro SD with Life Time Warranty:No | Warranty:1 Year Vstarcam Official Warranty

+ Add this option
Jun 23, 2017 2
ng_*******

Customer Review (5,712)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 27, 2017 spr*******
Highly Recommend Jun 27, 2017 her*******
Recommend Jun 27, 2017 xia*******
Highly Recommend Jun 26, 2017 chy*******
Recommend Jun 26, 2017 ksw*******
Recommend Jun 25, 2017 jes*******
Highly Recommend Jun 24, 2017 poh*******
Recommend Jun 23, 2017 ng_*******
Recommend Jun 22, 2017 dar*******
Highly Recommend Jun 22, 2017 act*******

Seller Information

CEF ideas

  • Address : SIM LIM TOWER 10 JALAN BESAR #09-05
  • Available during:Working day : 11:00am ~ 7:00pm SAT : 11:00am ~ 6:00pm SUN, Holiday : day off
Item Q&A(1,462)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
27389662 Inquiry for the item from min**** min******* 2017-06-27 Answered
Dear seller, may i know how do we set time and date for model 7838?
 
[Re] Inquiry for the item from min****
Dear Customer,

You do not need to set date and time, it follows the time on your phone.

Thanks,
Tom
27383070 Inquiry for the item from liy**** liy******* 2017-06-26 Answered
27368328 Inquiry for the item from min**** min******* 2017-06-25 Answered
Dear seller, May i know which apps to download if the EYE4 apps is not available at e moment.
 
[Re] Inquiry for the item from min****
Dear Customer

Eye4 is currently having maintenance at the server side,please wait for a few days for the updated version.Currently you can download VSCAM.

Thank You
ZF
27355649 Inquiry for the item from lit**** lit******* 2017-06-23 Answered
Dear Seller, may I know which APP to download for android phone please? I could not find EYE4 in Google store
 
[Re] Inquiry for the item from lit****
Dear Customer,

Currently EYE4 is removed from Appstore for maintenance, it will be up again around next monday. Thank you for your patience. Meanwhile, you can download Eye4 app from EYE4.so for android system.

Thanks,
Tom
27326418 Inquiry for the item from joh**** joh******* 2017-06-21 Answered
I am buying 2 cams but in qoo there is not option to buy installation services at $60 for 1 cam. How to select? Because the cam will be delivered to my house but how to inform yr contractors I wanna install too?
 
[Re] Inquiry for the item from joh****
Dear Customer

You have to separate the orders,one camera with installation and one camera without installation.which is two orders.After you have place order we will inform the contractor.

Thank you
ZF
27325833 Inquiry for the item from ela**** ela******* 2017-06-21 Answered
I have recently updated the latest version of eye4 and now I can't view my recording in the SD card by using the app. The error msg say internet connection is weak but I'm sure the connection is seamless please advise how to solve this. I need to view recording on the app!
 
[Re] Inquiry for the item from ela****
Dear Customer

you can try to upgrade the firmware of the camera,if it still does not work,you can bring the camera to our store for the technical support team to assist you.

Thank You
ZF
27325206 Inquiry for the item from ng_**** ng_******* 2017-06-21 Answered
Hi, will the product work if more than 2 extension power cable are used?
Is it possible to buy some more extension power cable from your store?
What is your store operating hours?
 
[Re] Inquiry for the item from ng_****
Dear Customer

There might be some connection issue if you are using more than two extension cable.,You can come to our store to buy the extension cable.Our operating hour is mon-fri 11-7,Sat 11-6.

Thank You
ZF
27313937 7824 peg******* 2017-06-21 Answered
Hello, for your model 7824, I am NOT doing recording, do I still need a SD card ?
Can this camera move left to right and all the way to the back ?
After installation, can it be moved away from wifi box ? (wireless )

Thank you
 
[Re] 7824
Dear Customer,

No you do not need SD card. Yes it can pan and tilt. Yes it can work wirelessly.

Thanks,
Tom

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