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XiaomiAuthentic Xiaomi Mi Robot Vacuum Cleaner / Free 3 Months Warranty

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Customer who recommended this item
117 (Based on 122 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (44)

Customer Photo Review board

Highly Recommend Great purchase

Great product! Cheaper than retail and comes with free 3 months warranty. Now don't need to waste time vacuuming the floor.

Warranty:6 Months(+S$60) | Note:Delivery after 30th April | Safety Mark Approved Plug:1 metre(+S$6.90)

Jun 14, 2017 1
tly*******
Jun 03, 2017 1
nua*******

Highly Recommend Excellent quality & fast delivery based on promised date

Excellent quality & fast delivery based on promised date. Good vacuum power & smart.

Warranty:Free 3 Months | Safety Mark Approved Plug:none | Note:Delivery after 19th May

May 29, 2017 1
ron*******
May 29, 2017 2
jef*******

Highly Recommend Xiaomi

Prefect second unit I bought to do cleaning. Considering to get third one to clean car parking space 😏

Warranty:Free 3 Months | Safety Mark Approved Plug:1 metre(+S$6.90) | Note:Delivery after 19th May

May 26, 2017 2
nam*******

Customer Review (122)

Customer Review board
Rating Feedback Date Written by
netural Jun 21, 2017 lim*******
Highly Recommend Jun 16, 2017 den*******
Recommend Jun 16, 2017 cpx*******
Highly Recommend Jun 14, 2017 tly*******
Recommend Jun 03, 2017 nua*******
Highly Recommend May 31, 2017 Van*******
Highly Recommend May 30, 2017 vjc*******
Highly Recommend May 29, 2017 see*******
Highly Recommend May 29, 2017 ron*******
Highly Recommend May 29, 2017 jef*******

Item Q&A(46)

Status
Question & Answer
Date
Member
Answered
2017-09-05
088*******
User

Hi there !

Bought this from you several months back. Think one of the wheels is broken, as it is going round in circles and having error

can check if you do repairs for this ? if not, where could we go to get it fixed ?

thanks !

User

Can we have your order number to check?

User

Thank you
My order number is 214061600

User

Let me check and revert tomorrow.

User

ok ok, thanks !

User

We can't promise we can help but will try our best

User

ok ok .. please let me know after checking. tq tq, very grateful for the help

User

Please sms me your contact details to James @ 87782165

Answered
2017-05-30
pkw*******
User

Are the xiaomi robot vacuum cleaner you are selling a brand new one or a refurbish one? Bought one from you somtimes it emit squeaking noise when doing vacuuming. Is it nornal. Cause my iclebo robot don't have this issue. Please advice. Thanks.

User

They are all brands new sets.

Answered
2017-05-22
zij*******
User

Received item on 19th May, looks like work fine. And set timer for daily cleaning.
20th May, robot didn't come out as schedule.
after checking, found out it was not charged.
try to charge it, after it said "start charging", within a minute it will detach from the charging dock by itself.
can't be detected on the Mi home app as well.
Please advice.

User

You may come to do a 1 to 1 exchange at No.5 Little Road, #07-01, Cemtex Industrial Building. S(536983). Thanks.

User

hi, i was helping my fren to buy. can you provide me a contact number so he can contact you to make the appointment for exchange?

User

Pls call 87782165 to look for James.

Answered
2017-05-21
fan*******
User

R you shopping the item? Tot u mentioned will ship out after 19 May, but till date I have not receive any news from you. Please advise. Thanks

User

We are currently shipping out in batches. Please bear with us for a while and my colleague will contact you soon. Thanks.

Answered
2017-05-20
jer*******
User

I bought a set from you all and have been using it well. However recently when moving to my new flat, it seems that the robot is not able to charge or locate the charging dock. Not sure if it is the charging dock or the xiaomi vacuum robot but i would like to make an exchange. I still have the 3 months warranty since the purchase on March. Kindly advise.

User

You may come to our office at No.5 Little Road, #07-01, Cemtex Industrial Building to do an exchange. Pls bring the whole package with the warranty DO. Thanks.

Answered
2017-05-20
jer*******
User

I bought a set from you all and have been using it well. However recently when moving to my new flat, it seems that the robot is not able to charge or locate the charging dock. Not sure if it is the charging dock or the xiaomi vacuum robot but i would like to make an exchange. I still have the 3 months warranty since the purchase on March. Kindly advise.

User

Noted

Answered
2017-05-19
jef*******
User

Hi, I placed order on 23 Apr. (cart # 214043025). When can I expect the item to be delivered? Thanks!

User

We are currently shipping out in batches. Please bear with us for a while and my colleague will contact you soon. Thanks.

User

Hi, is there any estimated shipping date? I have yet to receive any update. Thanks

User

Pls provide order number to check.

User

Order number is 214043025

User

noted

Answered
2017-05-11
bea*******
User

Hi, I ordered on April 11 but to date I have not received the vacumm cleaner. I left a message earlier but there was no reply. My order number is 212564795.

User

My colleague had tried to deliver last week but no one replied her sms on delivery time. Pls text kalli at 87182802
to re-arrange. Thanks.

User

I was overseas the whole of last week. Anyway, I did not receive her SMS. Ok, I will sms her tomorrow.

User

Thanks.

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