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FOURING[Authetic] Handy Cyclone Wireless Vacuum Cleaner / Car and Home 2 in 1 / Triple Filter System

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Customer who recommended this item
122 (Based on 128 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
FOURING / China Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description [Authetic] Handy Cyclone Wireless Vacuum Cleaner / Car and Home 2 in 1 / Triple Filter System

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (46)

Customer Photo Review board
Sep 10, 2017
mic*******
Sep 08, 2017
tai*******
Sep 05, 2017
seq*******
Sep 04, 2017
t_s*******
Aug 29, 2017
chu*******

Customer Review (128)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 23, 2017 geg*******
Highly Recommend Sep 23, 2017 see*******
Highly Recommend Sep 22, 2017 woo*******
Recommend Sep 21, 2017 mmt*******
Highly Recommend Sep 15, 2017 gib*******
Recommend Sep 15, 2017 cro*******
Highly Recommend Sep 15, 2017 ush*******
Highly Recommend Sep 14, 2017 sun*******
Highly Recommend Sep 10, 2017 mic*******
Highly Recommend Sep 09, 2017 jia*******

Item Q&A(21)

Status
Question & Answer
Date
Member
Answered
2017-08-31
kat*******
User

May I know is there warranty period for this product Handy Cyclone wireless vacuum cleaner?

User

Thank you for your inquiries
Hi customer!
Thank you for inquires
This warranty is only available in Korea
General parts are for 1 year and batteries are warranted for up to 6 months
If you need to be repaired, shipping costs will be incurred
Thanks!

Answered
2017-08-30
jia*******
User

Hi we plan to buy 3 more vacuum do you think we can waive off the shipping fee? I just placed order for 2. Thanks

User

Hi customer!
Thank you for your purchase
Delivery from Korea to Singapore is determined by weight and volume.
One shipping cost and two shipping costs are about the same
Of course, the two shipping costs a little less
So we have sent a small gift to customers who have bought two products so far.
The two products ordered will be accompanied by three mask packs
If you add three more orders in the future, you can exempt one shipping (about $ 20).
This will be done by partial refund after receiving the goods
Have a nice day!

User

Ok thanks I will place order for 3 soon thanks

User

Thank you
We will make a note of it, but I'd appreciate it if you let us know after your order

User

112959020 My order# ... thanks

Cart No : 112947567 For 2

User

Thank you for your purchase and notes
We have confirmed the order
Partial refunds will be processed promptly after you receive all the products.
Thanks

User

Hi

All item receive now,pls proceed with the credit or refund thanks

User

Hi customer!
I'm glad you received all your items safely.
I will refund a partial amount (20 $) as I informed you last time.
However, this procedure is done through request to Qoo10
I will not be able to make a request on weekends, so I will process it on request on Monday.
I will show you again when processing is complete.
Have a nice weekend!

User

Thank you v much!

User

Thank you
I'll let you know when the refund is complete
In Qoo10 policy, sellers must always reply to messages from customers.
So I send this message ^^

Hi customer
This is a partial refund guide.
I ended up negotiating with Qoo10 regarding shipping refunds
I hoped it would be done today, but regretfully I heard that it will be processed tomorrow.
The refund method will be refunded to your Q cash

Thanks again for your purchase

(Sep 11, 2017 20:50)

User

Don't worry thanks for ur follow up :)

User

Thanks
According to the Qoo10 system, when a customer sends a message, the seller must answer
So I leave this message
Have a nice day!

Answered
2017-08-28
jck*******
User

Can the vacuum cleaner suits Singapore voltage requirements. Any agent in Singapore in the event we face problem on the appliance.
Thanks

User

Thank you for your inquiries
This product comes with a home charging adapter and a car cigarette socket
The home adapter is 100 ~ 240V 50 / 60Hz
Available in Singapore, but a separate plug is required
Thanks

Answered
2017-08-27
swe*******
User

Can we walkin purchase?

User

Thank you for your inquiries
We're sorry but we don't accept walk-in customers. Please order through Qoo10 site.
Have a nice day!

Processing
2017-08-15
leo*******
User

Hello,
It's the third month I using the product, all the while it has been well , but it suddenly stop working today. Is there anyway I can repair?

User

Thank you for your inquiries
I am very sorry that there is a problem with the product
Repair is possible
However, shipping costs will be borne by the customer
We will provide you with a good solution and accurate shipping instructions.
I'll send you another mail tomorrow
Thanks

User

Hello. I am still waiting your instruction. Will u email me or post somewhere else?

User

I am very sorry for the late reply.
I have not received any inquiries from Korea Qxpress about this statement yet

We will guide you two ways.
1. Shipping is expensive due to the weight of the product.
If you want to ship to Korea via Qxpress, it costs about $ 60.
(The exact amount will be checked again in Qxpress)
Repair costs are free if the problem is with the product
If it is a problem in use, some cost may be added
The high cost of shipping is due to the high cost of pick-up and shipping from Singapore to Korea
It takes 2 to 4 weeks to ship the product after repair.

2. If you buy a new product again, we will give you a discount even if it is a loss.
If you purchase our product now through joint purchase, you will get 76.6 (seller coupon applies) + 19.8 = $ 96.4
We will give you a $ 40 refund by partial refund once you receive the prize.

We will handle it the way you want.
Please give me the exact symptom of the product

Have a nice day

Answered
2017-08-09
jia*******
User

When the handy cyclone will be available? What is the different with NZ835? Thanks

User

Thank you for your inquiries
Can be purchased now modified stock
Handy Cyclone model name is NZ835
Thank you

User

Thks

User

Already answered inquiry. If you have another any question, please contact to us.

Answered
2017-08-04
mel*******
User

I already have this vacuum cleaner and want to buy only the filter sponge. Ok?

User

The filter of this product is semi-permanent
So far I have not sold separately
However, sales are possible.
As shown in the picture I sent, there are 2nd and 3rd filters.
Tell me which one you need.
I will inform you as soon as the product page and the product are ready
This will take a few days

Have a nice day!

Answered
2017-08-04
mel*******
User

Hi do u sell just the filter sponge?

User

Thank you for your inquiries.
The sponge filter (PU filter) can be used semi-permanently by washing with water easily
However, if requested later, we will process it as appropriate
Thanks

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