Hi-Beau Health & Beauty
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AVALON10 BOXES SPECIAL!!! Apply Qoo10 + shop coupons! Qoo10 NO.1 BEST SELLING STEMCELL BEAUTY DRINK

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Customer who recommended this item
1 (Based on 1 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Special Requests Seller 2016-10-13
Normal Mail Shipping Agreement Seller 2015-04-17
Important Shipping Notice [Qxpress] Seller 2014-10-07
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Manufacturer/
Place of origin
Hibeau International Pte Ltd / Product of Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Repair, Rejuvenate Skin Cells ! 100% Natural ! Effective in Solving Sagging, Dull and Dry Skin Problem!
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 13, 2017 eil*******

Item Q&A(0)

Status
Question & Answer
Date
Member
Notice
Seller

Dear customers,

Please leave special order requests in "memo to seller" during checkout so that requests will be seen by warehouse staff while packing the order :)

As we ship out parcels fast, requests given via other channels (Qpost, email) might not reach the warehouse team before the parcel is sent out :)

We hope to seek your understanding towards this matter.

Thank you for your support and we wish you a great day ahead!


Best regards,
Hi-Beau Health and Beauty

Notice
Seller

Dear customers,

Do take note that there is a high chance of lost and stolen mail by Normal Mail and Hi-Beau will not be held liable.

Through thousands of feedback, normal mail orders takes a much longer time to be delivered, from 1 working day up to 3 weeks+.

We have indicated our return address on the parcel so that return mail can be sent back to us. However, do note that this process might take over a month. After we resend the parcel, delivery can take another 5days ~ 3weeks+.

For lost mail, we are only able to resend after a month from sending date to confirm the item as lost mail. This means that you might need to wait up to 2 months if you have faced lost mail.

We strongly encourage customers to select Qxpress courier service to avoid slow, lost and stolen mail :)

All purchases over S$50 will be entitled to free Qxpress courier service! ^^

Thank you for reading and we wish you a pleasant day ahead!

Notice
Seller

Dear customers,

Please write in your preferred delivery timing in the 'memo to seller' section during checkout in the following format: Preferred timezone [Morning, Afternoon, Night], Preferred date [Weekday/Weekend].

Do note that Qxpress will re-deliver your parcel up to a maximum of 3 times. If they are still unable to deliver due to having no one to receive the parcel, customers will be required to make a pick-up at their nearest warehouse.

Shipping status can be checked in 'My Qoo10' -> 'Shipping info' Under each product.

Full refund will not be provided for cancellations made after delivery.

Thank you for your attention and we wish you a great day ahead! ^^

Best regards,
Hi-Beau Health & Beauty

FAQ
Seller

The reason why Singpost normal mail can take up to 3 weeks+ is because: 1) Singpost prioritises AM mail, letter mail and registered mail 2) There is a limited number of delivery personnel in the area, so if there are many letters, AM/registered mail, parcels will be held back until all the other mail are fully delivered. Please understand that by choosing the cheapest form of postage, it would mean slow delivery and possible lost/stolen mail. Should you wish for safe and fast delivery, please choose Qxpress courier. We also provide Qxpress free for orders above $50! ^^ (except event items, stated in listing) Thank you for your support towards Hi-Beau and we wish you a wonderful day ahead! Best regards, Hi-Beau Health and Beauty

Address
TRADEHUB 21 18 BOON LAY WAY #07-102
Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 12:00pm SUN, Holiday : day off
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