Hi-Beau Health & Beauty
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POWER MINISHOP RATE 90%
 3 BOXES SPECIAL! [69000MG/ month] AVALON™ Premium Japanese Fish Collagen
50 items sold
72.90

AVALON 3 BOXES SPECIAL! [69000MG/ month] AVALON™ Premium Japanese Fish Collagen

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Customer who recommended this item
1908 (Based on 1981 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Special Requests Seller 2016-10-13
Normal Mail Shipping Agreement Seller 2015-04-17
Important Shipping Notice [Qxpress] Seller 2014-10-07
more
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description SG NO.1 Collagen ❤ Hydrates + Brightens + Anti-aging! ❤ 100% Pure ❤ Premium ❤ Acne ❤ Skin ❤ Hair ❤ Joints ❤ Nails
BOOKMARK 1 2 3 4 5 6 7

Photo Review (731)

Customer Photo Review board

Highly Recommend Very fast delivery

Fast delivery n good. Repeated purchase.....

TRIAL PACK:none | Premium Japanese Fish Collagen (30 sachets):Blueberry | Premium Japanese Fish Collagen 2 (30 sachets):Blueberry | Premium Japanese Fish Collagen 3 (30 sachets):Blueberry

Sep 18, 2017
xua*******
Sep 12, 2017
ery*******
Sep 03, 2017 1
gnh*******

Highly Recommend Repeat orders.Prompt delivery. Thks.

Repeat orders.Prompt delivery. Thks.

TRIAL PACK:none | Premium Japanese Fish Collagen:Mango

Aug 29, 2017
wai*******

Highly Recommend Good experience

Fast delivery n item rec in gd condition.

TRIAL PACK:[U.P. $6.80] AVALON Japanese Fish Collagen 3s(+S$1.90) | Premium Japanese Fish Collagen:Blueberry

Aug 29, 2017
mab*******

Customer Review (1,981)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 21, 2017 Peg*******
Highly Recommend Sep 20, 2017 lim*******
Highly Recommend Sep 19, 2017 jas*******
Highly Recommend Sep 19, 2017 dia*******
Highly Recommend Sep 18, 2017 xua*******
Highly Recommend Sep 17, 2017 kit*******
Highly Recommend Sep 12, 2017 ery*******
Highly Recommend Sep 06, 2017 dor*******
Highly Recommend Sep 03, 2017 gnh*******
Highly Recommend Sep 03, 2017 pin*******

Item Q&A(259)

Status
Question & Answer
Date
Member
Notice
Seller

Dear customers,

Please leave special order requests in "memo to seller" during checkout so that requests will be seen by warehouse staff while packing the order :)

As we ship out parcels fast, requests given via other channels (Qpost, email) might not reach the warehouse team before the parcel is sent out :)

We hope to seek your understanding towards this matter.

Thank you for your support and we wish you a great day ahead!


Best regards,
Hi-Beau Health and Beauty

Notice
Seller

Dear customers,

Do take note that there is a high chance of lost and stolen mail by Normal Mail and Hi-Beau will not be held liable.

Through thousands of feedback, normal mail orders takes a much longer time to be delivered, from 1 working day up to 3 weeks+.

We have indicated our return address on the parcel so that return mail can be sent back to us. However, do note that this process might take over a month. After we resend the parcel, delivery can take another 5days ~ 3weeks+.

For lost mail, we are only able to resend after a month from sending date to confirm the item as lost mail. This means that you might need to wait up to 2 months if you have faced lost mail.

We strongly encourage customers to select Qxpress courier service to avoid slow, lost and stolen mail :)

All purchases over S$50 will be entitled to free Qxpress courier service! ^^

Thank you for reading and we wish you a pleasant day ahead!

Notice
Seller

Dear customers,

Please write in your preferred delivery timing in the 'memo to seller' section during checkout in the following format: Preferred timezone [Morning, Afternoon, Night], Preferred date [Weekday/Weekend].

Do note that Qxpress will re-deliver your parcel up to a maximum of 3 times. If they are still unable to deliver due to having no one to receive the parcel, customers will be required to make a pick-up at their nearest warehouse.

Shipping status can be checked in 'My Qoo10' -> 'Shipping info' Under each product.

Full refund will not be provided for cancellations made after delivery.

Thank you for your attention and we wish you a great day ahead! ^^

Best regards,
Hi-Beau Health & Beauty

FAQ
Seller

The AVALON™ Japanese Fish Collagen is suggested for use as an addition to the diet. Take one stick, once or twice daily. Open the stick and pour it into mouth directly, or mix the content with juice or water.

FAQ
Seller

The reason why Singpost normal mail can take up to 3 weeks+ is because: 1) Singpost prioritises AM mail, letter mail and registered mail 2) There is a limited number of delivery personnel in the area, so if there are many letters, AM/registered mail, parcels will be held back until all the other mail are fully delivered. Please understand that by choosing the cheapest form of postage, it would mean slow delivery and possible lost/stolen mail. Should you wish for safe and fast delivery, please choose Qxpress courier. We also provide Qxpress free for orders above $50! ^^ (except event items, stated in listing) Thank you for your support towards Hi-Beau and we wish you a wonderful day ahead! Best regards, Hi-Beau Health and Beauty

Answered
2017-09-03
zhe*******
User

Hi! Is the product safe to consume during pregnancy?

User

Hi there,

This product contains 100% natural ingredients with no added chemicals. However, we urge you to try our product only after your first trimester and you may wish to consult a medical practioner for advice. :)

Thank you for your interest in our products! :)

Best Regards,
Hi-Beau Health & Beauty

Answered
2017-08-30
mst*******
User

Hi, Your current promo cannot use your shop discount? Can you change so we can use your shop discount coupon too? Thanks!

User

Hi there,

Thank you for your interest in our products. 30% shop coupon discount is only applicable to VitaRealm Products that are not on exclusive deals. Thank you. :) You may apply the $15 shop coupon for Avalon Japanese Fish Collagen to enjoy better savings. Thank you :)

Best Regards,
Hi-Beau Health & Beauty

Answered
2017-08-26
cwy*******
User

Hi 1pack of fish collagen@$18.90 how many sticks inside the pack?

User

Hi there,

Thank you for your interest in our product :)

One box of AVALON Premium Japanese Fish Collagen contains 30 sticks!

Hope this helps and do let me know if you have any other queries, thank you :)

Best Regards,
Hi-Beau Health & Beauty

Answered
2017-08-25
yon*******
User

The promotion now is 2 boxes for $18.90 or just 1 box only? As pic above shown 60 days supply...

User

Hi there,

We are so sorry for the confusion. Current promotion is a box (foil bag packed) for $18.90. Thank you for pointing out that the information on the thumbnail is wrong. We will get it changed now. Thank you :)

Best Regards,
Hi-Beau Health & Beauty

User

Noted with thks

User

No problem, the thumbnail has been changed. :)

Best Regards,
Hi-Beau Health & Beauty

Answered
2017-08-25
agn*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-20
qin*******
User

Hi seller, what is the different between AVALON™ Premium Japanese Fish Collagen and Avalon CrystalPURE 75000MG FISH COLLAGEN?

User

Hi there,

Avalon CrystalPure consists of 100% Japanese fish collagen peptide 2500mg per sachet, while Avalon Japanese Fish Collagen consists of vitamin C and probiotics as well for better collagen absorption, on top of the Japanese fish collagen 2300mg per sachet. Avalon Japanese Fish Collagen is also available in 3 flavours - blueberry, lemon and mango.

Each box for both products contain 30 satchets, enough for one month's supply :)

Hope that answers your question! Do let us know if you have any other queries, thank you :)

Best regards,
Hi-Beau Health & Beauty

User

Thank you.

User

No problem. :)

Best Regards,
Hi-Beau Health & Beauty

Answered
2017-08-07
Noo*******
User

Hi haven't received items.
Order no 223766737, 223766738.

User

Hi there,

We had mailed out your items on 2Aug!

As you had selected SingPost normal mail, you need to give it some time for the parcel to reach you. Many of our customers receive their items very fast but there are rare cases that a few of them receive a month later. This is due to Singpost delivery that is not within our control. :(

However, if you do not receive your item by the end of 2 Sep, let us know again and we would gladly send you another one. Thank you :)

Best Regards,
Hi-Beau Health & Beauty

Answered
2017-07-16
tin*******
User

Hi

Do you still sell this in bundle of 3 or 4?

User

Hi there,

We are currently not sellling Avalon Japanese Fish Collagen in bundle of 3!

Thank you and have a nice day ahead :)

Best Regards,
Hi-Beau Health & Beauty

Address
TRADEHUB 21 18 BOON LAY WAY #07-102
Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 12:00pm SUN, Holiday : day off
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