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SK-IIAward Winner - SK-II Facial Treatment Cleanser 120g. Hydrating Cleanser effectively removes dirt.

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Subject Register Date
Return / Exchange Seller 2016-04-21
Qxpress Shipping - Change of Address / Failed Delivery Seller 2016-01-05
Place of origin
SK-II / Japan Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description With SK-II your spots are less visible, appearance of wrinkles is reduced, skin texture is more refined, firmness is improved, and radiance is beautifully elevated.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
911 (Based on 930 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (346)

Customer Photo Review board
Jul 22, 2017
Jul 22, 2017
Jul 22, 2017

Recommend Item received........

Item received........

Type:3. SK-II Clear Lotion 230ml(+S$12)

+ Add this option
Jul 22, 2017 1

netural 2nd purchase

2nd purchase from seller.

Type:2. SK-II Gentle Cleanser 120g

+ Add this option
Jul 21, 2017 4

Customer Review (930)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 22, 2017 pea*******
Highly Recommend Jul 22, 2017 cat*******
Recommend Jul 22, 2017 lav*******
Highly Recommend Jul 22, 2017 ben*******
Highly Recommend Jul 22, 2017 dia*******
Highly Recommend Jul 21, 2017 ker*******
netural Jul 21, 2017 she*******
Recommend Jul 19, 2017 fri*******
Recommend Jul 18, 2017 reh*******
Recommend Jul 17, 2017 nic*******
Item Q&A(45)
No. Question & Answer Member Date Status
NOTICE Return / Exchange Seller
NOTICE Qxpress Shipping - Change of Address / Failed Delivery Seller
FAQ Shipping Seller

Self Collection: We do not conduct self collection at this point in time due to our tight schedule. Singpost Local Mail: All local mail are non-trackable. Qxpress Shipping: This is a 3rd party service and once item is picked up by Qxpress, the tracking code will be made available in the Qoo10 system. In the event that delivery takes longer than usual, please understand that it is beyond our control.

FAQ Product Authenticity Seller

All our products are 100% authentic, similar to what consumers buy at the retail store/counter. Our luxury brand skincare products are from local distributors. They come in original packaging with the relevant import stickers by the skincare importers.

27716161 Any restocking for SK-II Gentle Cleanser 120g soh******* 2017-07-21 Answered
Any restocking for SK-II Gentle Cleanser 120g
[Re] Any restocking for SK-II Gentle Cleanser 120g
It has been restocked!
27020821 Inquiry for the item from blu**** blu******* 2017-05-28 Answered
Hi,would like to know the mfr date for men's moisturizing cleanser. Thks.
[Re] Inquiry for the item from blu****
The Men Cleanser 120g is mfr in Feb 2017.
26983808 Inquiry for the item from n-s**** n-s******* 2017-05-25 Answered
Hello, can I know the expiry or manufacturing date for the facial treatment cleanser 20g x 6 and the RNA 15g x 3? I would also like to check that the RNA here is referring to "R.N.A Power Radical New Age" as there is no product info in this page. Thank you! :)
[Re] Inquiry for the item from n-s****
Yes, the RNA is "R.N.A Power Radical New Age". Both Cleanser 20g & RNA 15g is mfr in Jan 2017
26826525 Inquiry for the item from sio**** sio******* 2017-05-12 Answered
What is the manufacturing date for clear lotion?
[Re] Inquiry for the item from sio****
Hi, the clear lotion is mfr in Dec 2016
26400008 Delivery atz******* 2017-04-07 Answered

For the above orders, if they can't be delivered by today 7 April, please help to arrange delivery for weekdays only. The address in order is office address, no one will be there on sat/sun.

Thank you.
[Re] Delivery
Yes, this will be picked up by Qxpress today and they will deliver early next week.
25947311 [相关商品]相关资讯 ann******* 2017-02-28 Answered
Dear seller, pls advise expiry dates for cleanser.

Thanks and looking forward to your reply.
[Re] [相关商品]相关资讯
Hi, this expires in Oct 2019.
25844517 [Cancel / Refund] Related Inquiries n.f******* 2017-02-21 Answered
hi I've ordered twice for the clear lotion but it's been auto cancelled and I don't know why. pls advice. thank you.
[Re] [Cancel / Refund] Related Inquiries
Hi, please check with Qoo10 on this issue as we did not cancel the order.
25532647 [Cancel / Refund] Related Inquiries tan******* 2017-01-23 Answered
Will you refund for the missing item. I, as the customer, has stepped in to check on your behalf and Qoo10 customer service centre behalf, with Qxpress on the missing items and they have already confirmed that the items were indeed marked as missing 3 working days ago. Can you refund me immediately???????? You can work with Qxpress and Qoo10 separately for your own compensation.
[Re] [Cancel / Refund] Related Inquiries
I am not holding back on the refund. We already inform Qoo10 to proceed with the refund. Refund is done on their side as the money collected is held by them.

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