||How do I file for exchange/replacement/refund?
||How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
|27334253 ||Inquiry for the item from ail**** ||ail******* ||2017-06-22 ||Unanswered|
|27331225 ||extendable footrest ||jes******* ||2017-06-22 ||Unanswered|
|27320237 ||Inquiry for the item from mei**** ||mei******* ||2017-06-21 ||Unanswered|
|27282160 ||Inquiry related delivery from ady**** ||ady******* ||2017-06-19 ||Answered|
| ||Hi I won portable stroller auction price at $59 but when i about to purchase to price been marked up to $140. Why is that so. I really wanted to purchase stroller at $59 + extender at $18.90+ shipping Qexpress $3.90. Total should be $81.80. The question is where does the extra charges come from? |
[Re] Inquiry related delivery from ady****
Hi there, the Umbrell series stroller is without any top up, if you want to get the B.smooth series, there will be additional $59 =)
|27205046 ||Weight it can take ||gin******* ||2017-06-12 ||Answered|
| ||Hi Seller, what is the maximum weight the portable stroller can take? |
[Re] Weight it can take
hi there, the seat of the stroller can take max 25kg =)
|27159346 ||Inquiry for the item from erl**** ||erl******* ||2017-06-08 ||Answered|
| ||Hi seller, I'm interested in the limited edition Minnie stroller. Do you have them ready in stock at the moment? With all the upgrade spare part (pushing, baby support handle, rain cover and foot rest extender)? Also lemme know if weekend delivery available? As there will be no one at home on weekdays unless after 7pm |
[Re] Inquiry for the item from erl****
Hi there, currently our Minnie stroller is out of stock, you may want to order the black, grey or Night blue design. these 3 designs have ready stock.
|27125401 ||Inquiry for the item from faz**** ||faz******* ||2017-06-06 ||Answered|
| ||Can the pram be lowered to sleeping position. Lay flat? |
[Re] Inquiry for the item from faz****
Hi there, it can recline to 175 degree, which is the sleeping position =)
|27104842 ||Inquiry for the item from San**** ||San******* ||2017-06-04 ||Answered|