||How do I file for exchange/replacement/refund?
||How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
|26670252 ||Inquiry for the item from leo**** ||leo******* ||2017-04-29 ||Unanswered|
|26661344 ||B smooth Grey color ||llx******* ||2017-04-28 ||Unanswered|
|26644530 ||Inquiry for the item from leo**** ||leo******* ||2017-04-27 ||Unanswered|
|26588326 ||Inquiry for the item from ger**** ||ger******* ||2017-04-23 ||Answered|
|26582021 ||physical shop ||mas******* ||2017-04-22 ||Answered|
| ||do you have a physical shop? |
[Re] physical shop
i tried to purchse the stroller but it comes up to 138.
[Re] physical shop
Hi there, the B.smooth stroller is $138 =)
|26577955 ||Inquiry for the item from jv3**** ||jv3******* ||2017-04-21 ||Answered|
| ||Sale price shows $69, upon checking out even without add ons, become $138. I don't get it. Planning to get 2pcs. Please enlighten me. Thanks! |
[Re] Inquiry for the item from jv3****
Hi there, Pls take note that the B.smooth series stroller is $138 after you sellect this model. the [ Umbell ] is $69, which is a basic stroller.
|26495829 ||Inquiry for the item from onl**** ||onl******* ||2017-04-15 ||Answered|
|26495136 ||Inquiry from dav**** ||dav******* ||2017-04-15 ||Answered|
| ||Dear seller I have order the item above and Received the item yesterday 13/4/17. I have a problem that my Wife do not like the colour I order can I make a Colour exchange in your shop personally. |
The item was no use at all.
Cart no, 109806951
Please reply asap. Thanks
[Re] Inquiry from dav****
Hi there, no problem, we can exchange for you. but currenty we only have Black and Night blue for now.